| 2014-06-23 11:19:22 |
Alberto Salvia Novella |
bug |
|
|
added bug |
| 2014-06-23 11:19:51 |
Alberto Salvia Novella |
hplip (Ubuntu): importance |
Undecided |
Medium |
|
| 2014-06-23 11:19:57 |
Alberto Salvia Novella |
bug task added |
|
hplip |
|
| 2014-06-23 11:30:28 |
Till Kamppeter |
hplip: status |
New |
Incomplete |
|
| 2014-06-23 11:30:30 |
Till Kamppeter |
hplip (Ubuntu): status |
New |
Incomplete |
|
| 2014-06-24 11:49:31 |
Alberto Salvia Novella |
attachment added |
|
error_log https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1333206/+attachment/4138090/+files/error_log |
|
| 2014-06-24 11:59:38 |
Alberto Salvia Novella |
attachment added |
|
Original printed file.odp https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1333206/+attachment/4138114/+files/Original%20printed%20file.odp |
|
| 2014-06-24 12:00:00 |
Alberto Salvia Novella |
attachment added |
|
printout https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1333206/+attachment/4138115/+files/printout |
|
| 2014-06-24 12:03:33 |
Alberto Salvia Novella |
attachment added |
|
printout.pdf https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1333206/+attachment/4138127/+files/printout.pdf |
|
| 2014-06-24 12:05:52 |
Alberto Salvia Novella |
hplip (Ubuntu): status |
Incomplete |
New |
|
| 2014-06-24 12:05:59 |
Alberto Salvia Novella |
hplip: status |
Incomplete |
New |
|
| 2017-01-26 02:00:03 |
Alberto Salvia Novella |
summary |
Unable to print in photo paper using HP Deskjet 916c |
Cannot print on photo paper |
|
| 2017-01-26 02:04:08 |
Alberto Salvia Novella |
description |
****************
HOW TO REPRODUCE
****************
- Using HP Deskjet 916c, try to print a document setting media type as photo paper.
******************
EXPECTED BEHAVIOUR
******************
- The document to be printed.
**************
REAL BEHAVIOUR
**************
- A white page is printed.
**************
TECHNICAL INFO
**************
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: hplip 3.14.3-0ubuntu3
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CupsErrorLog:
W [23/Jun/2014:12:59:16 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DESKJET-916C-Gray..' already exists
W [23/Jun/2014:12:59:16 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DESKJET-916C-RGB..' already exists
CurrentDesktop: Unity
Date: Mon Jun 23 13:15:56 2014
InstallationDate: Installed on 2013-05-21 (397 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
Lpstat: device for Deskjet-916c: hp:/usb/DeskJet_916C?serial=HU22N1N0K13U
MachineType: MEDIONPC MS-7358
Papersize: a4
PpdFiles: Deskjet-916c: HP Deskjet 916c, hpcups 3.14.3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=7c16b6a8-52d3-4e20-94c4-933af64fd891 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to trusty on 2014-04-14 (69 days ago)
dmi.bios.date: 02/18/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-7358
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: Fab D
dmi.chassis.type: 3
dmi.chassis.vendor: OEM
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd02/18/2008:svnMEDIONPC:pnMS-7358:pvrOEM:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7358:rvrFabD:cvnOEM:ct3:cvrOEM:
dmi.product.name: MS-7358
dmi.product.version: OEM
dmi.sys.vendor: MEDIONPC |
HOW TO REPRODUCE:
- Print setting media type as photo paper.
RESULT:
- The page is printed completely white.
RELEVANT DETAILS:
- Known affected printers are HP Deskjet 916c and 930c.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: hplip 3.14.3-0ubuntu3
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CupsErrorLog:
W [23/Jun/2014:12:59:16 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DESKJET-916C-Gray..' already exists
W [23/Jun/2014:12:59:16 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DESKJET-916C-RGB..' already exists
CurrentDesktop: Unity
Date: Mon Jun 23 13:15:56 2014
InstallationDate: Installed on 2013-05-21 (397 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
Lpstat: device for Deskjet-916c: hp:/usb/DeskJet_916C?serial=HU22N1N0K13U
MachineType: MEDIONPC MS-7358
Papersize: a4
PpdFiles: Deskjet-916c: HP Deskjet 916c, hpcups 3.14.3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=7c16b6a8-52d3-4e20-94c4-933af64fd891 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to trusty on 2014-04-14 (69 days ago)
dmi.bios.date: 02/18/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-7358
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: Fab D
dmi.chassis.type: 3
dmi.chassis.vendor: OEM
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd02/18/2008:svnMEDIONPC:pnMS-7358:pvrOEM:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7358:rvrFabD:cvnOEM:ct3:cvrOEM:
dmi.product.name: MS-7358
dmi.product.version: OEM
dmi.sys.vendor: MEDIONPC |
|
| 2017-01-26 02:04:20 |
Alberto Salvia Novella |
tags |
amd64 apport-bug trusty |
amd64 apport-bug trusty xenial |
|
| 2017-01-26 02:06:00 |
Alberto Salvia Novella |
bug task deleted |
hplip |
|
|
| 2017-01-26 02:06:06 |
Alberto Salvia Novella |
bug task added |
|
hplip |
|
| 2017-01-26 02:06:13 |
Alberto Salvia Novella |
hplip: status |
New |
Confirmed |
|
| 2017-01-26 02:06:29 |
Alberto Salvia Novella |
hplip (Ubuntu): status |
New |
Triaged |
|
| 2017-01-26 02:07:19 |
Alberto Salvia Novella |
description |
HOW TO REPRODUCE:
- Print setting media type as photo paper.
RESULT:
- The page is printed completely white.
RELEVANT DETAILS:
- Known affected printers are HP Deskjet 916c and 930c.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: hplip 3.14.3-0ubuntu3
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CupsErrorLog:
W [23/Jun/2014:12:59:16 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DESKJET-916C-Gray..' already exists
W [23/Jun/2014:12:59:16 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DESKJET-916C-RGB..' already exists
CurrentDesktop: Unity
Date: Mon Jun 23 13:15:56 2014
InstallationDate: Installed on 2013-05-21 (397 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
Lpstat: device for Deskjet-916c: hp:/usb/DeskJet_916C?serial=HU22N1N0K13U
MachineType: MEDIONPC MS-7358
Papersize: a4
PpdFiles: Deskjet-916c: HP Deskjet 916c, hpcups 3.14.3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=7c16b6a8-52d3-4e20-94c4-933af64fd891 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to trusty on 2014-04-14 (69 days ago)
dmi.bios.date: 02/18/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-7358
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: Fab D
dmi.chassis.type: 3
dmi.chassis.vendor: OEM
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd02/18/2008:svnMEDIONPC:pnMS-7358:pvrOEM:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7358:rvrFabD:cvnOEM:ct3:cvrOEM:
dmi.product.name: MS-7358
dmi.product.version: OEM
dmi.sys.vendor: MEDIONPC |
HOW TO REPRODUCE:
- Print a document setting media type as photo paper.
RESULT:
- The page is printed completely white.
RELEVANT DETAILS:
- Known affected printers are HP Deskjet 916c and 930c.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: hplip 3.14.3-0ubuntu3
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CupsErrorLog:
W [23/Jun/2014:12:59:16 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DESKJET-916C-Gray..' already exists
W [23/Jun/2014:12:59:16 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DESKJET-916C-RGB..' already exists
CurrentDesktop: Unity
Date: Mon Jun 23 13:15:56 2014
InstallationDate: Installed on 2013-05-21 (397 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
Lpstat: device for Deskjet-916c: hp:/usb/DeskJet_916C?serial=HU22N1N0K13U
MachineType: MEDIONPC MS-7358
Papersize: a4
PpdFiles: Deskjet-916c: HP Deskjet 916c, hpcups 3.14.3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=7c16b6a8-52d3-4e20-94c4-933af64fd891 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to trusty on 2014-04-14 (69 days ago)
dmi.bios.date: 02/18/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-7358
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: Fab D
dmi.chassis.type: 3
dmi.chassis.vendor: OEM
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd02/18/2008:svnMEDIONPC:pnMS-7358:pvrOEM:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7358:rvrFabD:cvnOEM:ct3:cvrOEM:
dmi.product.name: MS-7358
dmi.product.version: OEM
dmi.sys.vendor: MEDIONPC |
|
| 2017-01-26 02:11:07 |
Alberto Salvia Novella |
nominated for series |
|
Ubuntu Xenial |
|
| 2017-01-26 02:11:07 |
Alberto Salvia Novella |
nominated for series |
|
Ubuntu Trusty |
|
| 2017-01-26 02:19:16 |
Alberto Salvia Novella |
description |
HOW TO REPRODUCE:
- Print a document setting media type as photo paper.
RESULT:
- The page is printed completely white.
RELEVANT DETAILS:
- Known affected printers are HP Deskjet 916c and 930c.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: hplip 3.14.3-0ubuntu3
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CupsErrorLog:
W [23/Jun/2014:12:59:16 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DESKJET-916C-Gray..' already exists
W [23/Jun/2014:12:59:16 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DESKJET-916C-RGB..' already exists
CurrentDesktop: Unity
Date: Mon Jun 23 13:15:56 2014
InstallationDate: Installed on 2013-05-21 (397 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
Lpstat: device for Deskjet-916c: hp:/usb/DeskJet_916C?serial=HU22N1N0K13U
MachineType: MEDIONPC MS-7358
Papersize: a4
PpdFiles: Deskjet-916c: HP Deskjet 916c, hpcups 3.14.3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=7c16b6a8-52d3-4e20-94c4-933af64fd891 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to trusty on 2014-04-14 (69 days ago)
dmi.bios.date: 02/18/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-7358
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: Fab D
dmi.chassis.type: 3
dmi.chassis.vendor: OEM
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd02/18/2008:svnMEDIONPC:pnMS-7358:pvrOEM:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7358:rvrFabD:cvnOEM:ct3:cvrOEM:
dmi.product.name: MS-7358
dmi.product.version: OEM
dmi.sys.vendor: MEDIONPC |
HOW TO REPRODUCE:
- Print a document setting media type as photo paper.
RESULT:
- The page is printed completely white.
RELEVANT DETAILS:
- With other media type set the ink drips from any glossy paper.
- Known affected printers are HP Deskjet 916c and 930c.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: hplip 3.14.3-0ubuntu3
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CupsErrorLog:
W [23/Jun/2014:12:59:16 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DESKJET-916C-Gray..' already exists
W [23/Jun/2014:12:59:16 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DESKJET-916C-RGB..' already exists
CurrentDesktop: Unity
Date: Mon Jun 23 13:15:56 2014
InstallationDate: Installed on 2013-05-21 (397 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
Lpstat: device for Deskjet-916c: hp:/usb/DeskJet_916C?serial=HU22N1N0K13U
MachineType: MEDIONPC MS-7358
Papersize: a4
PpdFiles: Deskjet-916c: HP Deskjet 916c, hpcups 3.14.3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=7c16b6a8-52d3-4e20-94c4-933af64fd891 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to trusty on 2014-04-14 (69 days ago)
dmi.bios.date: 02/18/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-7358
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: Fab D
dmi.chassis.type: 3
dmi.chassis.vendor: OEM
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd02/18/2008:svnMEDIONPC:pnMS-7358:pvrOEM:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7358:rvrFabD:cvnOEM:ct3:cvrOEM:
dmi.product.name: MS-7358
dmi.product.version: OEM
dmi.sys.vendor: MEDIONPC |
|
