Ubuntu
hplip package

improve message "error: Failed to close HP-Toolbox/HP-Systray. Close manually and run hp-uninstall again."

Bug #1647112 reported by Karl-Philipp Richter
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
Won't Fix
Undecided
Unassigned
hplip (Ubuntu)
In Progress
Undecided
Unassigned

Bug Description

`hp-uninstall` fails due to `error: Failed to close HP-Toolbox/HP-Systray. Close manually and run hp-uninstall again.`. The log file `~/.hplip/hp-uninstall.log` doesn't contain any information. Please investigate the code around this failure and expose the reason for the failure in the output or at least the log file.

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: hplip (not installed)
ProcVersionSignature: Ubuntu 4.8.0-28.30-generic 4.8.6
Uname: Linux 4.8.0-28-generic x86_64
NonfreeKernelModules: openafs zfs zunicode zcommon znvpair zavl
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Dec 4 02:35:39 2016
InstallationDate: Installed on 2015-12-12 (357 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: hplip
UpgradeStatus: Upgraded to yakkety on 2016-10-17 (47 days ago)

Revision history for this message
Karl-Philipp Richter (krichter722) wrote :
kritika arora (kritika-arora1)
Changed in hplip (Ubuntu):
status: New → In Progress
Revision history for this message
kritika arora (kritika-arora1) wrote :

Hi,

The error message is an expected behavior if the toolbox is open and we try to uninstall HPLIP.

Thanks,
kritika

Changed in hplip:
status: New → In Progress
kritika arora (kritika-arora1)
Changed in hplip:
status: In Progress → Won't Fix
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