Ubuntu
indicator-power package

battery icon gone

Bug #1538760 reported by Teo on 2016-01-27

10

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	indicator-power (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Usually the power/battery indicator works as expected.
However, now I turned on my laptop while not connected to AC power, and there is no battery icon at all.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: indicator-power 12.10.6+15.10.20151005.1-0ubuntu1
ProcVersionSignature: Ubuntu 4.2.0-25.30-generic 4.2.6
Uname: Linux 4.2.0-25-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Jan 27 22:10:15 2016
InstallationDate: Installed on 2013-10-11 (838 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
SourcePackage: indicator-power
UpgradeStatus: Upgraded to wily on 2016-01-18 (9 days ago)

Tags:

Revision history for this message

Teo (teo1978) wrote on 2016-01-27:

#1

Dependencies.txt Edit (21.3 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (17.2 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (325 bytes, text/plain; charset="utf-8")
UPowerDump.txt Edit (1.8 KiB, text/plain; charset="utf-8")

Revision history for this message

teo1978 (teo8976) wrote on 2016-04-29:

#2

Still seeing this bug.

Note that this could be pretty serious if the indicator doesn't show up when the battery gets low (which seems unlikely to happen)

Revision history for this message

Launchpad Janitor (janitor) wrote on 2016-04-29:

#3

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in indicator-power (Ubuntu):
status:	New → Confirmed

Revision history for this message

Charles Kerr (charlesk) wrote on 2016-05-01:

#4

teo, could you please attach the output of this command the next time the icon disappears:

$ dbus-send --print-reply=literal --dest=com.canonical.indicator.power /com/canonical/indicator/power org.gtk.Actions.DescribeAll

Changed in indicator-power (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

teo1978 (teo8976) wrote on 2016-05-02:

#5

$ dbus-send --print-reply=literal --dest=com.canonical.indicator.power /com/canonical/indicator/power org.gtk.Actions.DescribeAll
Error org.freedesktop.DBus.Error.ServiceUnknown: The name com.canonical.indicator.power was not provided by any .service files

Changed in indicator-power (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Charles Kerr (charlesk) wrote on 2016-05-02:

#6

Hm ok, it looks like indicator-power's icon is gone because indicator-power-service isn't running.

1. Is there anything for indicator-power in /var/crash?

2. What happens if you run "$ start indicator-power" ?

Changed in indicator-power (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

teo1978 (teo8976) wrote on 2016-05-02:

#7

> 1. Is there anything for indicator-power in /var/crash?

In /var/crash/ there are three files:

  _usr_lib_gnome-user-share_gnome-user-share.1000.crash
  _usr_lib_gnome-user-share_gnome-user-share.1000.upload
  _usr_lib_gnome-user-share_gnome-user-share.1000.uploaded

In the .crash there is a line that reads:
indicator-power 12.10.6+15.10.20151005.1-0ubuntu1

but above and below it is nothing more that what seems to be a list of package names.

> 2. What happens if you run "$ start indicator-power" ?

Now I already rebooted and the indicator is there, so it would be of no use to test, I'll have to wait until the next time it happens.

Changed in indicator-power (Ubuntu):
status:	Incomplete → Confirmed

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