Kubuntu - Can't Configure Printer via "system-config-printer-kde"

Bug #688640 reported by André Madureira
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
kdeadmin (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hello,

I tried to configure a printer using the package "system-configure-printer-kde", but it didn't worked... So, I went to the "system-configure-printer" and it worked...

I DETAILED MORE THE PROBLEM IN THE COMMENT BELOW...

Thanks for your help,

André M.

affects: ubuntu → kubuntu-kde4-meta (Ubuntu)
affects: kubuntu-kde4-meta (Ubuntu) → system-config-printer-kde (Ubuntu)
Revision history for this message
André Madureira (andreluizromano) wrote :

Sorry about my bad specification of the problem (I was not good in LINUX system - package system, etc - at the time I did this bug report)... It's a problem of the package "system-config-printer-kde"... The package "system-config-printer" that is installed by default in GNOME desktops can configure this printer (remote SAMBA printer - EPSON STYLUS C67 under Windows 7 Home Premium with KASPERSKY INTERNET SECURITY 2011) well...

Let me be more specific:

PROBLEM:

I tried to configure a printer in the package "system-config-printer-kde" that is in another computer (via SAMBA network) with USERNAME and PASSWORD network protection (needs a password and a username to access shares - remote paths and printers). But this package said that it was AUTHENTICATING the USERNAME AND PASSWORD, but it didn't go along with the configure (it froze in this part of the configuration)... I thought in a first impression that the firewall of the SAMBA machine (KASPERSKY KIS 2011 FIREWALL) was causing the problem, but I discarded this possibility because I disable it, and the problem persisted... So I tried configuring the printer via package "system-config-printer", and then I could do it fairly well...

SOLUTION:

Check why the package "system-config-printer-kde" froze in the AUTHENTICATION (Send the USERNAME and PASSWORD to the remote computer and receive the DENY OR ACCEPT of this computer) part of configuring a SAMBA REMOTE PRINTER...

Thanks for your help,

André M.

description: updated
summary: - Kubuntu - Can't Configure Printer via "kcmshell4" (system-configure-
- printer-kde)
+ Kubuntu - Can't Configure Printer via "system-config-printer-kde"
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in system-config-printer-kde (Ubuntu):
status: New → Confirmed
Revision history for this message
Ed Devine (sandstelecom) wrote :
Download full text (17.4 KiB)

Application: systemsettings (4.12.2)
KDE Platform Version: 4.13.2
Hope this is helpful. Following a recent update, I noticed that none of my printers (network, or Samba attached). I tried accessing the printer configuration tool in System Settings (both via the KDE gui, and from the terminal) to see if I could do a test print. The printer configuration tool crashed, and since then every attempt I've made to access printer configuration has crashed.

Qt Version: 4.8.2
Operating System: Linux 3.2.0-70-generic-pae i686
Distribution: Ubuntu 12.04.5 LTS

-- Information about the crash:
<In detail, tell us what you were doing when the application crashed.>

-- Backtrace:
Application: System Settings (systemsettings), signal: Segmentation fault
Using host libthread_db library "/lib/i386-linux-gnu/libthread_db.so.1".
[Current thread is 1 (Thread 0xb1cb2740 (LWP 7493))]

Thread 2 (Thread 0xae709b40 (LWP 7494)):
#0 0xb2fe110c in ?? () from /lib/i386-linux-gnu/libglib-2.0.so.0
#1 0xb2fe1428 in g_mutex_unlock () from /lib/i386-linux-gnu/libglib-2.0.so.0
#2 0xb2fa1f10 in ?? () from /lib/i386-linux-gnu/libglib-2.0.so.0
#3 0xb2fa21c1 in g_main_context_iteration () from /lib/i386-linux-gnu/libglib-2.0.so.0
#4 0xb602fde7 in QEventDispatcherGlib::processEvents (this=0xade00468, flags=...) at kernel/qeventdispatcher_glib.cpp:426
#5 0xb5ffb6ad in QEventLoop::processEvents (this=0xae709240, flags=...) at kernel/qeventloop.cpp:149
#6 0xb5ffb949 in QEventLoop::exec (this=0xae709240, flags=...) at kernel/qeventloop.cpp:204
#7 0xb5ee4a1c in QThread::exec (this=0x97f49d0) at thread/qthread.cpp:501
#8 0xb5fd8cfd in QInotifyFileSystemWatcherEngine::run (this=0x97f49d0) at io/qfilesystemwatcher_inotify.cpp:248
#9 0xb5ee7eb0 in QThreadPrivate::start (arg=0x97f49d0) at thread/qthread_unix.cpp:307
#10 0xb3073d4c in start_thread (arg=0xae709b40) at pthread_create.c:308
#11 0xb5ce09de in clone () at ../sysdeps/unix/sysv/linux/i386/clone.S:130

Thread 1 (Thread 0xb1cb2740 (LWP 7493)):
[KCrash Handler]
#7 0xaadc8e77 in dbgtext () from /lib/i386-linux-gnu/libnss_wins.so.2
#8 0xaadc99c4 in ?? () from /lib/i386-linux-gnu/libnss_wins.so.2
#9 0xabdbd4b7 in talloc_log (fmt=0xabdc3087 "%s\n") at ../talloc.c:291
#10 0xabdbb984 in talloc_abort (reason=0xabdc2e5c "Bad talloc magic value - unknown value") at ../talloc.c:314
#11 0xabdc1e68 in talloc_abort_unknown_value () at ../talloc.c:341
#12 talloc_chunk_from_ptr (ptr=0xab946900) at ../talloc.c:360
#13 _talloc_realloc (context=0x0, ptr=0xab946900, size=4, name=0xaae28d7a "int") at ../talloc.c:1401
#14 0xabdc20f8 in _talloc_realloc_array (ctx=0x0, ptr=0xab946900, el_size=4, count=1, name=0xaae28d7a "int") at ../talloc.c:2239
#15 0xaadc8bc6 in debug_add_class () from /lib/i386-linux-gnu/libnss_wins.so.2
#16 0xaadc8adb in ?? () from /lib/i386-linux-gnu/libnss_wins.so.2
#17 0xaadc9a97 in debug_parse_levels () from /lib/i386-linux-gnu/libnss_wins.so.2
#18 0xaad8ee82 in ?? () from /lib/i386-linux-gnu/libnss_wins.so.2
#19 0xaad97301 in lp_do_parameter () from /lib/i386-linux-gnu/libnss_wins.so.2
#20 0xaad9774d in ?? () from /lib/i386-linux-gnu/libnss_wins.so.2
#21 0xaad8dd37 in _nss_wins_gethostbyname_r () from /lib/i386-linux-gn...

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

According to the debian/changelog this package has moved to kdeadmin, so moving the bug appropriately.

affects: system-config-printer-kde (Ubuntu) → kdeadmin (Ubuntu)
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