LibreOffice Writer lags freezes high CPU 22.04 LTS

Bug #1978488 reported by chris
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu MATE
libreoffice (Ubuntu)
linux (Ubuntu)
nvidia-graphics-drivers-470 (Ubuntu)
nvidia-graphics-drivers-510 (Ubuntu)

Bug Description

Upgraded to 22.04 LTS (20.04 no issues).

Using Nvidia 4xx series driver. 48GB RAM, dual 1080ti gpu, i7 cpu.

LibreOffice Writer constantly lags, losing function, freezes (does not crash) with any type of writer document (odt or xslx). New single page or existing multi-page documents, doesn't matter, same issue after a minute or two. Hates text selection, mouse-wheel scrolling is a tell-tale sign. New Writer windows opened during lag are black. CPU usage in htop is very high for soffice.bin, ~60 - 80%. Must pkill the soffice.bin and use file recover but lag freeze up will occur again soon after opening.

I experience the issue with all three installation methods: snap, distro command-line install, or using the LibreOffice ppa "fresh".

I've tried changing OpenCL settings, disabling all extensions, disable smooth scrolling, disabling java, have purged install/reinstall and limiting to single window. I have the Marco ppa installed (ppa:ubuntu-mate-dev/marco). Doesn't seem to matter or what mate-tweak option is selected. LO using Yaru or other theme; doesn't matter same effect.

Terminal does not show me any helpful errors when Writer is called directly from command line, at least I can easily identify.

Guessing this is upstream of MATE and a libreoffice thing; a few similar issues around the web but no good workaround.

I can update my exact specs and kernel later as required.

ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: MATE
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2019-03-27 (1174 days ago)
InstallationMedia: Ubuntu-MATE 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2)
Package: nvidia-graphics-drivers-510
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.15.0-37.39-generic 5.15.35
Tags: third-party-packages jammy
Uname: Linux 5.15.0-37-generic x86_64
UnreportableReason: This does not seem to be an official Ubuntu package. Please retry after updating the indexes of available packages, if that does not work then remove related third party packages and try again.
UpgradeStatus: Upgraded to jammy on 2022-06-03 (10 days ago)
UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
Norbert (nrbrtx) wrote :

Please run

apport-collect 1978488

tags: added: jammy
removed: 22.04 libreoffice writer
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1978488

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
chris (gripfastistech) wrote : Dependencies.txt

apport information

tags: added: apport-collected third-party-packages
description: updated
Revision history for this message
chris (gripfastistech) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
chris (gripfastistech) wrote : ProcEnviron.txt

apport information

Changed in ubuntu-mate:
status: New → Confirmed
Changed in libreoffice (Ubuntu):
status: New → Confirmed
Changed in libreoffice (Ubuntu):
importance: Undecided → Medium
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