OS not recognizing dell laptop touchpad

Bug #1964978 reported by Zgjim Haziri
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-signed-hwe-5.13 (Ubuntu)
New
Undecided
Unassigned

Bug Description

Laptop: Dell Precision 5540
After installing ubuntu, my touchpad worked only for a few days and then stopped working totally.
And it hasn't worked in a long time now. I started looking a little bit more into it today and I think it might be a problem with the kernel.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.13.0-35-generic 5.13.0-35.40~20.04.1
ProcVersionSignature: Ubuntu 5.13.0-35.40~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-35-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 15 16:13:46 2022
InstallationDate: Installed on 2021-01-20 (418 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
SourcePackage: linux-signed-hwe-5.13
UpgradeStatus: No upgrade log present (probably fresh install)

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Zgjim Haziri (zgjim) wrote :
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