Ubuntu
linux package

package linux-image-2.6.32-41-generic 2.6.32-41.89 failed to install/upgrade: subprocess installed post-installation script returned error exit status 17

Bug #1000423 reported by Malcolm Summers on 2012-05-16

This bug affects 6 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Medium	Unassigned

Bug Description

Updating kernel using Update Manager

ProblemType: Package
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-41-generic 2.6.32-41.89
Regression: Yes
Reproducible: No
ProcVersionSignature: Ubuntu 2.6.32-41.88-generic 2.6.32.59+drm33.24
Uname: Linux 2.6.32-41-generic i686
NonfreeKernelModules: hsfengine nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: summers 1610 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'NVidia'/'HDA NVidia at 0xfe024000 irq 21'
   Mixer name : 'Realtek ALC662 rev1'
   Components : 'HDA:10ec0662,15650000,00100101'
   Controls : 36
   Simple ctrls : 19
Date: Wed May 16 21:04:23 2012
ErrorMessage: subprocess installed post-installation script returned error exit status 17
Frequency: This has only happened once.
HibernationDevice: RESUME=UUID=81d09702-6b53-4047-96ef-531acfb51a6e
IwConfig:
lo no wireless extensions.

eth0 no wireless extensions.
Lsusb:
Bus 002 Device 002: ID 058f:9360 Alcor Micro Corp. 8-in-1 Media Card Reader
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: BIOSTAR Group N61PB-M2S
ProcCmdLine: root=UUID=1a0d460b-dad6-4e1e-9a26-75f21d04a563 ro quiet splash
RelatedPackageVersions: linux-firmware 1.34.12
RfKill:

SourcePackage: linux
Title: package linux-image-2.6.32-41-generic 2.6.32-41.89 failed to install/upgrade: subprocess installed post-installation script returned error exit status 17
WifiSyslog: May 16 21:00:29 summers-desktop kernel: [15062.785228] type=1503 audit(1337198429.503:22): operation="open" pid=2585 parent=2582 profile="/usr/lib/firefox/firefox{,*[^s][^h]}" requested_mask="::rw" denied_mask="::rw" fsuid=1000 ouid=0 name="/dev/nvidiactl"
WpaSupplicantLog:

dmi.bios.date: 06/16/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: N61PB-M2S
dmi.board.vendor: BIOSTAR Group
dmi.board.version: 1.0
dmi.chassis.type: 3
dmi.chassis.vendor: BIOSTAR Group
dmi.chassis.version: N61PB-M2S
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd06/16/2008:svnBIOSTARGroup:pnN61PB-M2S:pvr6.0:rvnBIOSTARGroup:rnN61PB-M2S:rvr1.0:cvnBIOSTARGroup:ct3:cvrN61PB-M2S:
dmi.product.name: N61PB-M2S
dmi.product.version: 6.0
dmi.sys.vendor: BIOSTAR Group

Tags:

Revision history for this message

Malcolm Summers (malcolm-summers) wrote on 2012-05-16:

AlsaDevices.txt Edit (519 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (297 bytes, text/plain; charset="utf-8")
AptOrdering.txt Edit (281 bytes, text/plain; charset="utf-8")
ArecordDevices.txt Edit (296 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (45.4 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (3.7 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (8.2 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.6 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.4 KiB, text/plain; charset="utf-8")
Df.txt Edit (450 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (48.0 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (5.9 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (21.3 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (957 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.8 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (118.0 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (264.7 KiB, text/plain; charset="utf-8")

Brad Figg (brad-figg) on 2012-05-16

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2012-05-16:

You may need to run the following:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Malcolm Summers (malcolm-summers) wrote on 2012-05-18: Re: [Bug 1000423] Re: package linux-image-2.6.32-41-generic 2.6.32-41.89 failed to install/upgrade: subprocess installed post-installation script returned error exit status 17

Many thanks, I used the three commands OK, however, with apologies fro
my ignorance, although I have studied the Ubuntu Help Center and my
Ubuntu Reference Guide, I cannot find how to reinstall the package. I
tried dpkg-reconfigure, but the response was that the package was not
installed. Whilst dpkg -i appears to be the right command, I am unsure
and concerned that I do more harm than good!

On 16/05/12 22:04, Joseph Salisbury wrote:
> You may need to run the following:
>
> sudo apt-get install -f
> sudo apt-get clean
> sudo apt-get update
>
> Then re-install the package.
>
> If that does not resolve your issue, please mark the bug as "Confirmed"
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>

--
Malcolm Summers
Taunton, Somerset
Email: <email address hidden>

Revision history for this message

Malcolm Summers (malcolm-summers) wrote on 2012-05-18:

Further to my recent email I tried:
summers@summers-desktop:~$ sudo apt-get install --reinstall
linux-image-2.6.32-41-generic

with the following response:

Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 1 not
upgraded.
1 not fully installed or removed.
After this operation, 0B of additional disk space will be used.
Do you want to continue [Y/n]? Y
Setting up linux-image-2.6.32-41-generic (2.6.32-41.89) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Failed to symbolic-link /boot/initrd.img-2.6.32-41-generic to
initrd.img: File exists
dpkg: error processing linux-image-2.6.32-41-generic (--configure):
subprocess installed post-installation script returned error exit
status 17
Errors were encountered while processing:
linux-image-2.6.32-41-generic
E: Sub-process /usr/bin/dpkg returned an error code (1)

--
Malcolm Summers
Taunton, Somerset
Email: <email address hidden>

Malcolm Summers (malcolm-summers) on 2012-05-19

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

dot dot dot (dotdotdotdeactivated-deactivatedaccount) wrote on 2012-05-25:

I also have the same problem and I've tried all the above mentioned solutions of which none worked:

Setting up linux-image-2.6.32-41-generic (2.6.32-41.89) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Failed to symbolic-link /boot/initrd.img-2.6.32-41-generic to initrd.img: File exists
dpkg: error processing linux-image-2.6.32-41-generic (--configure):
subprocess installed post-installation script returned error exit status 17
Setting up linux-image-2.6.32-41-preempt (2.6.32-41.89) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Failed to symbolic-link /boot/initrd.img-2.6.32-41-preempt to initrd.img: File exists
dpkg: error processing linux-image-2.6.32-41-preempt (--configure):
subprocess installed post-installation script returned error exit status 17
Errors were encountered while processing:
linux-image-2.6.32-41-generic
linux-image-2.6.32-41-preempt
E: Sub-process /usr/bin/dpkg returned an error code (1)

Revision history for this message

daniel Mike (daniel-lo8mzs0dn9hj) wrote on 2012-06-07:

I have the same problem. I also tried different things. most of the the above mentioned. did not work.

Looking for a solution.

thanks for now. need to go to bed. Tomorrow.....

Revision history for this message

dot dot dot (dotdotdotdeactivated-deactivatedaccount) wrote on 2012-06-07:

The solution is this:

Boot into a different kernel than 2.6.32-41*, I booted into 2.6.32-40. Now, I don't have graphics drivers installed for that kernel, so what I did next was to ssh back into my machine from my macbook adding the -X command (X forwarding). I then proceeded to completely remove all packages with the version 2.6.32-41* (including configuration files). I suppose you could do this via apt-get at the shell also. Then I re-installed the 2.6.32-41* packages that were removed. This time, dpkg finishes normally. Reboot and you're back to the latest version of the kernel (properly installed).

Revision history for this message

dot dot dot (dotdotdotdeactivated-deactivatedaccount) wrote on 2012-06-07:

Sorry, I left out that I used synaptic package manager to do this... (why the -X was required).

Revision history for this message

dhawkins (kam3bombh9kk-040-wph05ilav2ko) wrote on 2012-06-12:

I have found this (again) - As the kernel has been updated again

The error messages indicate that the file /initrd.img already exists. When I looked at it - there was a bad symbolic link there. Make sure you have an invalid symbolic link there.

I solved it by:

cd /
sudo rm initrd.img
sudo apt-get install -f

It should all install

I. M. Stochastic (imstochastic) on 2013-06-22

Changed in linux (Ubuntu):
status:	Confirmed → Invalid
status:	Invalid → Confirmed

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package linux-image-2.6.32-41-generic 2.6.32-41.89 failed to install/upgrade: subprocess installed post-installation script returned error exit status 17

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