Ubuntu
linux package

[SAMSUNG ELECTRONICS CO., LTD. RV420/RV520/RV720/E3530/S3530/E3420/E3520] suspend/resume failure

Bug #1165565 reported by Max
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

I suspend or hibernate my notebook, when I try to resume just the power light is on and the computer stays off.
The only I can do is press power button until computer get shutted down and press power again.
Also, I'm trying to send a full bug report from ubuntu tool but it seems to fails too.

ProblemType: KernelOops
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-16-generic 3.8.0-16.26
ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5
Uname: Linux 3.8.0-16-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.9.2-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: maxx 1670 F.... pulseaudio
CRDA:
 country DE:
  (2400 - 2483 @ 40), (N/A, 20)
  (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
  (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
  (5470 - 5725 @ 40), (N/A, 26), DFS
Date: Sat Apr 6 14:34:11 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=00a7f6a4-8edf-4903-bb08-41c0872bec91
InstallationDate: Installed on 2013-01-27 (69 days ago)
InstallationMedia: This
InterpreterPath: /usr/bin/python3.3
MachineType: SAMSUNG ELECTRONICS CO., LTD. RV420/RV520/RV720/E3530/S3530/E3420/E3520
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-16-generic root=UUID=ff1c3cec-8ae1-470e-b1bc-2c111de742e4 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-16-generic N/A
 linux-backports-modules-3.8.0-16-generic N/A
 linux-firmware 1.104
SourcePackage: linux
Title: [SAMSUNG ELECTRONICS CO., LTD. RV420/RV520/RV720/E3530/S3530/E3420/E3520] suspend/resume failure
UpgradeStatus: Upgraded to raring on 2013-04-03 (3 days ago)
UserGroups:

dmi.bios.date: 06/15/2011
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 02PQ
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: RV420/RV520/RV720/E3530/S3530/E3420/E3520
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: FAB1
dmi.chassis.asset.tag: Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr02PQ:bd06/15/2011:svnSAMSUNGELECTRONICSCO.,LTD.:pnRV420/RV520/RV720/E3530/S3530/E3420/E3520:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnRV420/RV520/RV720/E3530/S3530/E3420/E3520:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: RV420/RV520/RV720/E3530/S3530/E3420/E3520
dmi.product.version: 0.1
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

Revision history for this message
Max (maxi-schimmel) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Joseph Salisbury (jsalisbury)
Changed in linux (Ubuntu):
importance: Undecided → Low
tags: added: suspend-watch
Revision history for this message
Brad Figg (brad-figg) wrote :

There have been a number of kernel updates since the one you reported this
bug against. Please test again with the newer kernel and indicate in the
bug if you are still not able to suspend/resume.

You can update to the latest kernel by simply running the following commands in a terminal window:
    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the
bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Jan Winkelmann (j-winkelmann) wrote :

I just installed 14.04 and the bug still affects me. Would offer help debugging.

Changed in linux (Ubuntu):
status: Expired → Confirmed
status: Confirmed → New
Revision history for this message
Brad Figg (brad-figg) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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