Ubuntu
linux package

No HDMI audio and crashes at startup

Bug #1173769 reported by Cleber Casali on 2013-04-27

This bug report is a duplicate of: Bug #1169984: 3.8.0-18 HDMI/DisplayPort audio regression: Either oops or opening device fails with -ENODEV. Edit Remove

This bug affects 7 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Incomplete	High	Unassigned

Bug Description

I have installed Kubuntu 13.04 in my media center, and the HDMI audio from my GeForce GTX 550 doesn't work with it. It used to work with 12.04 LTS.

I can see the card with aplay -l

     **** List of PLAYBACK Hardware Devices ****
    card 0: PCH [HDA Intel PCH], device 0: ALC892 Analog [ALC892 Analog]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 0: PCH [HDA Intel PCH], device 1: ALC892 Digital [ALC892 Digital]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 1: NVidia [HDA NVidia], device 7: HDMI 0 [HDMI 0]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 1: NVidia [HDA NVidia], device 8: HDMI 0 [HDMI 0]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 1: NVidia [HDA NVidia], device 9: HDMI 0 [HDMI 0]
    Subdevices: 1/1
    Subdevice #0: subdevice #0

also:

$grep eld_valid /proc/asound/NVidia/eld*

    /proc/asound/NVidia/eld#0.0:eld_valid 0
    /proc/asound/NVidia/eld#1.0:eld_valid 1
    /proc/asound/NVidia/eld#2.0:eld_valid 0
    /proc/asound/NVidia/eld#3.0:eld_valid 0

It's card 1 device 7. However it won't be detected by pulseaudio or Phonon, and it won't play any sounds even if I disable pulseaudio.

$ aplay -D hw:1,7 sapo.wav
aplay: main:682: audio open error: No such device

$ aplay -D plughw:1,7 sapo.wav
aplay: main:682: audio open error: No such device

    $ aplay -D hdmi:1,7 sapo.wav
    ALSA lib confmisc.c:1286snd_func_refer) Unable to find definition 'cards.HDA-Intel.pcm.hdmi.7:CARD=1,AES0=4,AES1=130,AES2=0,AES 3=2'
    ALSA lib conf.c:4241_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
    ALSA lib conf.c:4720snd_config_expand) Evaluate error: No such file or directory
    ALSA lib pcm.c:2217snd_pcm_open_noupdate) Unknown PCM hdmi:1,7
    aplay: main:682: audio open error: No such file or directory

Also, I'm having crashes sometimes at the splash screen, at startup. When it happens, I get a black screen and can't see anything anymore.

I have attached a dmesg of a crash.

As you can see, the crashes are HDMI related (RIP: 0010:[<ffffffffa02d2820>] [<ffffffffa02d2820>] patch_generic_hdmi+0xe0/0x550 [snd_hda_codec_hdmi]).

What is broken here?
How can I get my HDMI audio working and stop the crashes?
---
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: user 2980 F.... pulseaudio
DistroRelease: Ubuntu 13.04
HibernationDevice: RESUME=UUID=0530ca39-5c82-460a-ba59-96eb0f7f7902
InstallationDate: Installed on 2013-04-25 (2 days ago)
InstallationMedia: Kubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MarkForUpload: True
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=b7284915-0713-44fb-9b37-6d48eed74f4f ro recovery nomodeset nomodeset locale=pt_BR
ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
RelatedPackageVersions:
linux-restricted-modules-3.8.0-19-generic N/A
linux-backports-modules-3.8.0-19-generic N/A
linux-firmware 1.106
Tags: raring
Uname: Linux 3.8.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 07/17/2012
dmi.bios.vendor: Intel Corp.
dmi.bios.version: BGP6710J.86A.2209.2012.0717.2302
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: DP67BG
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG10491-306
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrBGP6710J.86A.2209.2012.0717.2302:bd07/17/2012:svn:pn:pvr:rvnIntelCorporation:rnDP67BG:rvrAAG10491-306:cvn:ct3:cvr:

See original description

Tags:

Revision history for this message

Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-27:

dmesg Edit (63.0 KiB, text/plain)

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Ubuntu Foundations Team Bug Bot (crichton) wrote on 2013-04-28:

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1173769/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags:

added: bot-comment

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Harry (harry33) wrote on 2013-04-28:

This is pretty much a kernel issue which most likely is to happen with Nvidia graphics card and with nvidia proprietary drivers.
If you are using linux kernel 3.8.0-19.29 or 3.8.0-18.28, try earlier kernels like 3.8.0-17.27.
Booting failure is known to be connected with this issue.

This may also be a duplicate of the bug 1169761.

Phillip Sz (phillip-sz) on 2013-04-28

affects:

ubuntu → linux (Ubuntu)

Revision history for this message

Brad Figg (brad-figg) wrote on 2013-04-28: Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1173769

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	New → Incomplete
tags:	added: raring

Revision history for this message

Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28: AlsaInfo.txt

AlsaInfo.txt Edit (54.4 KiB, text/plain)

apport information

tags:	added: apport-collected
description:	updated

Revision history for this message

Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28: BootDmesg.txt

BootDmesg.txt Edit (57.2 KiB, text/plain)

apport information

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Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28: CRDA.txt

CRDA.txt Edit (257 bytes, text/plain)

apport information

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Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28: CurrentDmesg.txt

CurrentDmesg.txt Edit (1.1 KiB, text/plain)

apport information

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Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28: HookError_cloud_archive.txt

HookError_cloud_archive.txt Edit (481 bytes, text/plain)

apport information

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Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28: IwConfig.txt

#10

IwConfig.txt Edit (507 bytes, text/plain)

apport information

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Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28: Lspci.txt

#11

Lspci.txt Edit (13.2 KiB, text/plain)

apport information

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Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28: Lsusb.txt

#12

Lsusb.txt Edit (953 bytes, text/plain)

apport information

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Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28: ProcCpuinfo.txt

#13

ProcCpuinfo.txt Edit (7.2 KiB, text/plain)

apport information

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Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28: ProcEnviron.txt

#14

ProcEnviron.txt Edit (109 bytes, text/plain)

apport information

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Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28: ProcInterrupts.txt

#15

ProcInterrupts.txt Edit (4.8 KiB, text/plain)

apport information

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Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28: ProcModules.txt

#16

ProcModules.txt Edit (4.1 KiB, text/plain)

apport information

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Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28: PulseList.txt

#17

PulseList.txt Edit (18.9 KiB, text/plain)

apport information

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Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28: RfKill.txt

#18

RfKill.txt Edit (112 bytes, text/plain)

apport information

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Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28: UdevDb.txt

#19

UdevDb.txt Edit (184.4 KiB, text/plain)

apport information

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Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28: UdevLog.txt

#20

UdevLog.txt Edit (355.7 KiB, text/plain)

apport information

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Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28: WifiSyslog.txt

#21

WifiSyslog.txt Edit (892.6 KiB, text/plain)

apport information

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Cleber Casali (cleberdemattoscasali-1) wrote on 2013-04-28:

#22

I have installed kernel 3.9 and it seems to fix it all. I have HDMI audio again, and no crashes so far.
The problem is kernel 3.8 .

Revision history for this message

Steve Cooper (9dxazp2zwf) wrote on 2013-04-28:

#23

Same problem on lubuntu 13.04:

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC271X Analog [ALC271X Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 0/1
  Subdevice #0: subdevice #0

Attempting to play through alsa:

aplay -D plughw:0,3 /usr/share/sounds/alsa/Front_Center.wav
aplay: main:682: audio open error: No such device

Upgraded kernel from 3.8 to v3.9-rc8-raring and can confirm that the problem is fixed.

Revision history for this message

Antti Laiti (pulk) wrote on 2013-04-29:

#24

This happens also with:
02:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Park [Mobility Radeon HD 5430]

Can’t remember if there was a crash, but when kernel was upgraded from linux-image-3.8.0-18-generic to linux-image-3.8.0-19-generic (or perhaps 17->18) in 13.04 beta, it went broken. It used to work with the prior kernels of 13.04 beta and even alpha.

The only way I could fix it was an upgrade to 3.9.0-030900rc8-generic.

Revision history for this message

Antti Laiti (pulk) wrote on 2013-04-29:

#25

Copypaste error…I meant:

02:00.1 Audio device: Advanced Micro Devices [AMD] nee ATI Cedar HDMI Audio [Radeon HD 5400/6300 Series]

Joseph Salisbury (jsalisbury) on 2013-04-29

Changed in linux (Ubuntu):
importance:	Undecided → High

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No HDMI audio and crashes at startup

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