Ubuntu
linux package

[Lenovo b475e]: Precise 12.04.3 install fails

Bug #1248327 reported by Jeff Marcom
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Medium
Canonical Hardware Enablement

Bug Description

When trying to boot from 12.04.3 CD or USB key the system shows only the purple boot splash.
I cannot switch tty when this occurs.

While attempting to PXE boot:

Freeing SMP alternatives: 24k freed
ACPI: Core revision 20121018

BIOS version:

HPET09WW (0.09)
CPU Type (AMD E2-1800 APU with Radeon (tm) HD Graphics)

Revision history for this message
Jeff Marcom (jeffmarcom) wrote :

I'm unable to gather logs from this machine at this time.

Changed in linux (Ubuntu):
assignee: nobody → Canonical Hardware Enablement Team (canonical-hwe-team)
tags: added: 201204-10862 blocks-hwcert blocks-hwcert-enablement bot-stop-nagging lexington-lab precise
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1248327

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Anthony Wong (anthonywong) wrote :

Jeff, does 12.04.1 or 12.04.2 install well?

Revision history for this message
Timo Aaltonen (tjaalton) wrote :

and do you get anything on console when booting the installer without 'splash quiet'?

Daniel Manrique (roadmr)
Changed in linux (Ubuntu):
importance: Undecided → Medium
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