Ubuntu
linux package

[SAMSUNG ELECTRONICS CO., LTD. 700Z3A/700Z4A/700Z5A/700Z5B] suspend/resume failure

Bug #1293911 reported by rolseth on 2014-03-18

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Triaged	Medium	Unassigned

Bug Description

Common "unable to resume from standby" issue with ATI/Intel hybrid card on prior versions of ubuntu/linux. This "was" working with OS radeon module until approximately 2 weeks ago.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-17-generic 3.13.0-17.37
ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
Uname: Linux 3.13.0-17-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: steve 2000 F.... pulseaudio
Date: Mon Mar 17 20:20:13 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=99063627-9f3d-4734-9044-00baf003c5c7
InstallationDate: Installed on 2014-02-25 (20 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140224)
InterpreterPath: /usr/bin/python3.4
MachineType: SAMSUNG ELECTRONICS CO., LTD. 700Z3A/700Z4A/700Z5A/700Z5B
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcFB:
0 inteldrmfb
1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-17-generic root=UUID=2bb4b6ed-7dfa-4faf-9e70-ebd9158eda30 ro quiet splash radeon.dpm=1 vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-17-generic N/A
linux-backports-modules-3.13.0-17-generic N/A
linux-firmware 1.126
SourcePackage: linux
Title: [SAMSUNG ELECTRONICS CO., LTD. 700Z3A/700Z4A/700Z5A/700Z5B] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 11/06/2012
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 15FD
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 700Z3A/700Z4A/700Z5A/700Z5B
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: FAB1
dmi.chassis.asset.tag: Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr15FD:bd11/06/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn700Z3A/700Z4A/700Z5A/700Z5B:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rn700Z3A/700Z4A/700Z5A/700Z5B:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 700Z3A/700Z4A/700Z5A/700Z5B
dmi.product.version: 0.1
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

Tags:

Revision history for this message

rolseth (steve-rippde) wrote on 2014-03-18:

AlsaInfo.txt Edit (30.0 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (63.3 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (257 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.0 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (581 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (27.9 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (480 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (7.1 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (4.2 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (11.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.0 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (785 bytes, text/plain; charset="utf-8")
RfKill.txt Edit (191 bytes, text/plain; charset="utf-8")
SleepLog.txt Edit (221.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (134.8 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (316.6 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (363.9 KiB, text/plain; charset="utf-8")

Revision history for this message

Brad Figg (brad-figg) wrote on 2014-03-18: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2014-03-18:

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc7-trusty/

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

rolseth (steve-rippde) wrote on 2014-03-19:

tag kernel-fixed-upstream

As suggested, tested linux-image-3.14.0-031400rc7-generic_3.14.0-031400rc7.201403162235_amd64.deb from http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc7-trusty/ ... Works as expected, machine suspends and resumes without any issues.

rolseth (steve-rippde) on 2014-03-19

tags:

added: kernel-fixed-upstream

Joseph Salisbury (jsalisbury) on 2014-03-19

Changed in linux (Ubuntu):
status:	Incomplete → Triaged
tags:	added: needs-bisect

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[SAMSUNG ELECTRONICS CO., LTD. 700Z3A/700Z4A/700Z5A/700Z5B] suspend/resume failure

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