[Toshiba Satellite E55-A5114] ETPS/2 Elantech Touchpad not working on 14.04
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Triaged
|
High
|
Unassigned |
Bug Description
Please, guide me on the way of providing valuable information for fixing this bug as my girlfriend is going to kill me for needing to use an external mouse.
I have installed Ubuntu on a brand new Toshiba laptop, so I haven't tested on older versions.
It detects the touchpad as in these dmesg lines:
[ 1.788049] psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x381f01)
[ 1.815495] psmouse serio1: elantech: Synaptics capabilities query result 0x00, 0x14, 0x0c.
[ 1.945291] input: ETPS/2 Elantech Touchpad as /devices/
System Information
Product Name: Satellite E55-A
Version: PSKPJU-01K023
Serial Number: 2E028991P
UUID: CCA7CED8-
Wake-up Type: Power Switch
SKU Number: PSKPJU
Family: *
Thanks!!
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-
ProcVersionSign
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: KDE
Date: Sat Jun 28 13:20:21 2014
HibernationDevice: RESUME=
InstallationDate: Installed on 2014-05-17 (41 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: TOSHIBA Satellite E55-A
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.127.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/02/2013
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.50
dmi.board.
dmi.board.name: ZEMAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.
dmi.modalias: dmi:bvnTOSHIBA:
dmi.product.name: Satellite E55-A
dmi.product.
dmi.sys.vendor: TOSHIBA
summary: |
- [Toshiba Satellite E55-A] ETPS/2 Elantech Touchpad not working on 14.04 + [Toshiba Satellite E55-A5114] ETPS/2 Elantech Touchpad not working on + 14.04 |
tags: | added: latest-bios-1.50 |
Hugo Melo, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https:/ /wiki.ubuntu. com/KernelMainl ineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: fixed-upstream fixed-upstream- VERSION- NUMBER
kernel-
kernel-
where VERSION-NUMBER is the version number of the kernel you tested. For example: fixed-upstream- 3.16-rc2
kernel-
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: testing
needs-upstream-
If the mainline kernel does not fix this bug, please add the following tags: bug-exists- upstream bug-exists- upstream- VERSION- NUMBER
kernel-
kernel-
As well, please remove the tag: testing
needs-upstream-
Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.