Ubuntu
linux package

totem player crashes kernel

Bug #1453543 reported by jazzmale
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
High
Unassigned

Bug Description

Very often Totem player crashes and results a black screen kernel panic.

Other players work fine with any media data.

ProblemType: Crash
Architecture: x86_64
Description: Ubuntu 14.04.2 LTS
Release: 14.04

See original description
Revision history for this message
jazzmale (jazzmale) wrote :

The best I can do is take a photo.
How can I bugtrace it?

description: updated
Sebastien Bacher (seb128)
affects: totem (Ubuntu) → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1453543

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: trusty
Revision history for this message
jazzmale (jazzmale) wrote :

Here is what I've got in my terminal:

user@machine:~$ apport-collect 1453543
usage: whoopsie-upload-all [-h] [-t TIMEOUT]
whoopsie-upload-all: error: unrecognized arguments: 1453543

Need advice.

jazzmale (jazzmale)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.1 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.1-rc4-unstable/

Changed in linux (Ubuntu):
importance: Undecided → High
Revision history for this message
jazzmale (jazzmale) wrote :

I used to use the official supported LTS Ubuntu Trusty 3.13 kernel line.
With current updates.
I didn't noticed which subversion started to affect kernel panic after Totem player. May be several months.

I tried to stress several times some kernels by Totem Player (play, seek, switch playlist...):

"4.1.0-040100rc4-generic" OK, never crashed.

"3.16.0-pf4" my own customized with some patches. OK, never crashed.

"3.16.0-37-generic" Utopic actual supported by Trusty. KERNEL PANIC.

"3.13.0-52-generic" Trusty actual. KERNEL PANIC.

"3.16.0-rc3-vanilla" KERNEL PANIC.

A week of testing my own custom build 3.16. Kernel panic never occurred yet.

tags: added: kernel-fixed-upstream
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