Touch screen works but touchpad doesn't

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1477518

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

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Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.2 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.2-rc3-unstable/

Not sure how to view the mainline kernel in the boot menu, I've followed the wiki but I'm stuck at "When this process completes you should have a new entry on your boot menu representing the upstream kernel. This will appear as an entry like this:

Ubuntu Trusty, kernel 3.14.4-031404-generic
The headers-<kernelname>_<architecture>.deb and headers-<kernelname>_all.deb packages allow one to build external modules."

I installed them individually via the software centre not sure what to do next, I've restarted and nothing has changed, I've checked the boot menu pressing F2 and I don't see anything different there.

Bump

Aiden, could you please test the latest mainline kernel (4.2-rc4) and advise to the results?

Hi,

I tried following the wiki instructions but got stuck I made a comment and
no one replied so I can't do what you're asking as I don't know how.

On 2 August 2015 at 03:27, Christopher M. Penalver <
<email address hidden>> wrote:

> Aiden, could you please test the latest mainline kernel (4.2-rc4) and
> advise to the results?
>
> ** Description changed:
>
> cat /proc/bus/input/devices
>
> I used the above command and my touchpad wasn't displayed at all,
> everything else was, keyboard, touchscreen, hdmi, pc cam, etc...
>
> It was working the other day I shut it down and when I started it back
> up it's unresponsive clicking doesn't work and mouse isn't displayed.
> - ---
> + ---
> ApportVersion: 2.14.1-0ubuntu3.11
> Architecture: amd64
> AudioDevicesInUse:
> - USER PID ACCESS COMMAND
> - /dev/snd/controlC1: aiden 2243 F.... pulseaudio
> - /dev/snd/controlC0: aiden 2243 F.... pulseaudio
> + USER PID ACCESS COMMAND
> + /dev/snd/controlC1: aiden 2243 F.... pulseaudio
> + /dev/snd/controlC0: aiden 2243 F.... pulseaudio
> DistroRelease: Ubuntu 14.04
> HibernationDevice: RESUME=UUID=0857750b-aa95-45a4-bbc6-82ad834fc6a5
> InstallationDate: Installed on 2015-07-22 (1 days ago)
> InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
> MachineType: Lengda To be filled by O.E.M
> Package: linux (not installed)
> ProcEnviron:
> - LANGUAGE=en_GB:en
> - TERM=xterm
> - PATH=(custom, no user)
> - LANG=en_GB.UTF-8
> - SHELL=/bin/bash
> + LANGUAGE=en_GB:en
> + TERM=xterm
> + PATH=(custom, no user)
> + LANG=en_GB.UTF-8
> + SHELL=/bin/bash
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-43-generic.efi.signed
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
> ProcVersionSignature: Ubuntu 3.16.0-43.58~14.04.1-generic 3.16.7-ckt13
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> - linux-restricted-modules-3.16.0-43-generic N/A
> - linux-backports-modules-3.16.0-43-generic N/A
> - linux-firmware 1.127.14
> + linux-restricted-modules-3.16.0-43-generic N/A
> + linux-backports-modules-3.16.0-43-generic N/A
> + linux-firmware 1.127.14
> Tags: trusty
> Uname: Linux 3.16.0-43-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups:
> -
> +
> _MarkForUpload: True
> dmi.bios.date: 05/13/2015
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: M330HPC.02
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: M330H
> dmi.board.vendor: M330H
> dmi.board.version: To be filled by O.E.M.
> dmi.chassis.asset.tag: To Be Filled By O.E.M.
> dmi.chassis.type: 9
> dmi.chassis.vendor: PCS
> dmi.chassis.version: To Be Filled By O.E.M.
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrM330HPC.02:bd05/13/2015:svnLengda:pnTobefilledbyO.E.M:pvrTobefilledbyO.E.M.:rvnM330H:rnM330H:rvrTobefilledbyO.E.M.:cvnPCS:ct9:cvrToBeFilledByO.E.M.:
> dmi.product.na...