sound doesn't work - ubnt 16.04.1, asus laptop, snd-hda-intel

Bug #1620027 reported by Petr Nosek
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

Hi guys,

sound doesn't work on my asus V1J laptop. I tried change /etc/modprobe.d/alsa.conf and set:

options snd-hda-intel position_fix=1 model=3stack

then i tried: options snd-hda-intel power_save=10 power_save_controller=N position_fix=1 model=3stack

as described there (find V1J keyword):
https://doc.ubuntu-fr.org/audio_intel_hda

after that i tried these models:
model=laptop
model=laptop-imic
model=epad
model=auto

In year 2007, model=3stack works for me (I was running gentoo).

my sound card chipset: AD1986A

lspci:

00:1b.0 Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller (rev 02)

I think, that there is problem in acpi, because model 3stack works for me some years before.

I tried config grub and boot options:
acpi=off -> doesn't help
acpi=on -> doesn't help
acpi=noirq -> doesn't help

In year 2007, there was an article - How to install debian on ASUS V1J: http://sgxris.blogspot.cz/2007/03/install-debian-unstable-on-asus.html

There is written, that sound will work, after I will install http://acpi4asus.sourceforge.net/.
But these drivers are included in kernel since 2.6.19 - so I does not need compile acpi4asus. But in 2007 it helped for me.

user@asus-v1j:~$ aplay -l
**** Seznam PLAYBACK Hardwarových zařízení ****
karta 0: Intel [HDA Intel], zařízení 0: AD1986A Analog [AD1986A Analog]
  Podzařízení: 1/1
  Podzařízení #0: subdevice #0
karta 0: Intel [HDA Intel], zařízení 1: AD1986A Digital [AD1986A Digital]
  Podzařízení: 1/1
  Podzařízení #0: subdevice #0
karta 0: Intel [HDA Intel], zařízení 6: Si3054 Modem [Si3054 Modem]
  Podzařízení: 1/1
  Podzařízení #0: subdevice #0

I have no idea, how to repair my sound in Ubuntu.

Do you have any idea?
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: nosek 2688 F.... pulseaudio
CurrentDesktop: GNOME-Classic:GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=ab7b83f2-1270-41d0-bfb5-d1d74b9da089
InstallationDate: Installed on 2015-11-05 (304 days ago)
InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release i386 (20151021)
MachineType: ASUSTeK Computer Inc. V1J
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=e45c4c00-42ea-44e9-a797-d21584d694ae ro quiet splash acpi=off vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-36-generic N/A
 linux-backports-modules-4.4.0-36-generic N/A
 linux-firmware 1.157.3
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: xenial
Uname: Linux 4.4.0-36-generic i686
UpgradeStatus: Upgraded to xenial on 2016-09-03 (1 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/10/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 305
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: V1J
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr305:bd04/10/2007:svnASUSTeKComputerInc.:pnV1J:pvr1.0:rvnASUSTeKComputerInc.:rnV1J:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
dmi.product.name: V1J
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Petr Nosek (petr-nosek) wrote :
Petr Nosek (petr-nosek)
description: updated
Revision history for this message
Petr Nosek (petr-nosek) wrote :

Dmesg with boot option: acpi=off

and /etc/modprobe.d/alsa-base.conf
with

options snd-hda-intel position_fix=1 model=3stack

sound still doesn't work

Colin Watson (cjwatson)
affects: launchpad → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1620027

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Petr Nosek (petr-nosek) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected xenial
description: updated
Revision history for this message
Petr Nosek (petr-nosek) wrote : CRDA.txt

apport information

Revision history for this message
Petr Nosek (petr-nosek) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Petr Nosek (petr-nosek) wrote : IwConfig.txt

apport information

Revision history for this message
Petr Nosek (petr-nosek) wrote : JournalErrors.txt

apport information

Revision history for this message
Petr Nosek (petr-nosek) wrote : Lspci.txt

apport information

Revision history for this message
Petr Nosek (petr-nosek) wrote : Lsusb.txt

apport information

Revision history for this message
Petr Nosek (petr-nosek) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Petr Nosek (petr-nosek) wrote : ProcEnviron.txt

apport information

Revision history for this message
Petr Nosek (petr-nosek) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Petr Nosek (petr-nosek) wrote : ProcModules.txt

apport information

Revision history for this message
Petr Nosek (petr-nosek) wrote : PulseList.txt

apport information

Revision history for this message
Petr Nosek (petr-nosek) wrote : UdevDb.txt

apport information

Revision history for this message
Petr Nosek (petr-nosek) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.8 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8-rc5

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Petr Nosek (petr-nosek) wrote :

hi, new kernel does not help.

me@asus-v1j:~$ uname -a
Linux asus-v1j 4.8.0-040800rc5-generic #201609041832 SMP Sun Sep 4 22:48:13 UTC 2016 i686 i686 i686 GNU/Linux

/etc/modprobe.d/alsa-base.conf
options snd-hda-intel position_fix=1 model=3stack

still no sound

tags: added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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