Ubuntu
linux package

linux-image-4.8.0-32-generic causes complete system freeze

Bug #1654414 reported by DaCoTa
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
High
Unassigned

Bug Description

Complete system freeze when launching Eclipse. Started occurring since 4.8.0-27.

Jan 5 22:52:20 ardesia kernel: [ 39.292905] BUG: unable to handle kernel NULL pointer dereference at (null)
Jan 5 22:52:20 ardesia kernel: [ 39.292953] IP: [< (null)>] (null)
Jan 5 22:52:20 ardesia kernel: [ 39.292979] PGD 0
Jan 5 22:52:20 ardesia kernel: [ 39.292996] Oops: 0010 [#1] SMP
Jan 5 22:52:20 ardesia kernel: [ 39.293013] Modules linked in: ccm bnep ti_usb_3410_5052 usbserial btusb btrtl uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core btbcm btintel videodev bluetooth media snd_hda_codec_hdmi snd_hda_codec_conexant snd_hda_codec_generic arc4 acer_wmi sparse_keymap binfmt_misc intel_rapl x86_pkg_temp_thermal nls_iso8859_1 kvm iwlmvm irqbypass crct10dif_pclmul crc32_pclmul snd_soc_skl ghash_clmulni_intel snd_soc_skl_ipc mac80211 aesni_intel snd_soc_sst_ipc snd_soc_sst_dsp snd_hda_ext_core snd_soc_sst_match aes_x86_64 snd_soc_core lrw glue_helper snd_compress ablk_helper ac97_bus cryptd snd_pcm_dmaengine intel_cstate iwlwifi intel_rapl_perf snd_hda_intel snd_hda_codec cfg80211 joydev rtsx_pci_ms input_leds serio_raw memstick mei_me snd_hda_core mei snd_hwdep thinkpad_acpi snd_pcm shpchp nvram intel_pch_thermal snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq snd_seq_device snd_timer snd soundcore mac_hid tpm_crb coretemp parport_pc ppdev lp parport ip_tables x_tables autofs4 hid_generic usbhid hid rtsx_pci_sdmmc i915 i2c_algo_bit drm_kms_helper psmouse syscopyarea e1000e sysfillrect sysimgblt fb_sys_fops rtsx_pci ptp drm nvme pps_core nvme_core wmi video fjes
Jan 5 22:52:20 ardesia kernel: [ 39.293657] CPU: 2 PID: 986 Comm: Xorg Tainted: G U 4.8.0-32-generic #34-Ubuntu
Jan 5 22:52:20 ardesia kernel: [ 39.293696] Hardware name: LENOVO 20FBCTO1WW/20FBCTO1WW, BIOS N1FET37W (1.11 ) 03/15/2016
Jan 5 22:52:20 ardesia kernel: [ 39.293733] task: ffff8a9d0c0e1d80 task.stack: ffff8a9d08558000
Jan 5 22:52:20 ardesia kernel: [ 39.293761] RIP: 0010:[<0000000000000000>] [< (null)>] (null)
Jan 5 22:52:20 ardesia kernel: [ 39.293798] RSP: 0018:ffff8a9d0855bad8 EFLAGS: 00010286
Jan 5 22:52:20 ardesia kernel: [ 39.293823] RAX: ffff8a9cbc3a7000 RBX: ffff8a9d05f73c90 RCX: 0000000000000439
Jan 5 22:52:20 ardesia kernel: [ 39.293856] RDX: 0000000000000439 RSI: ffff8a9d05f729a8 RDI: ffff8a9cbc3a7000
Jan 5 22:52:20 ardesia kernel: [ 39.293887] RBP: ffff8a9d0855bb70 R08: ffff8a9cbc3a6b00 R09: 0000000000000000
Jan 5 22:52:20 ardesia kernel: [ 39.293918] R10: ffff8a9d03228301 R11: 0000000000000000 R12: 0000000000000000
Jan 5 22:52:20 ardesia kernel: [ 39.293952] R13: ffff8a9d05f729a8 R14: ffff8a9cbc3a6b00 R15: 0000000000000000
Jan 5 22:52:20 ardesia kernel: [ 39.293986] FS: 00007fd12eb56a40(0000) GS:ffff8a9d21480000(0000) knlGS:0000000000000000
Jan 5 22:52:20 ardesia kernel: [ 39.294021] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Jan 5 22:52:20 ardesia kernel: [ 39.294048] CR2: 0000000000000000 CR3: 0000000402d3f000 CR4: 00000000003406e0
Jan 5 22:52:20 ardesia kernel: [ 39.294081] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Jan 5 22:52:20 ardesia kernel: [ 39.294116] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
Jan 5 22:52:20 ardesia kernel: [ 39.294147] Stack:
Jan 5 22:52:20 ardesia kernel: [ 39.294159] ffffffffc0457167 ffff8a9d08f94b40 ffff8a9d03228060 ffff8a9d05f70000
Jan 5 22:52:20 ardesia kernel: [ 39.294198] ffff8a9d05f729a8 ffff8a9d0855bbb0 ffff8a9cc0820900 0000000100000439
Jan 5 22:52:20 ardesia kernel: [ 39.294237] ffff8a9cbc3a6b00 ffff8a9d05f70000 ffff8a9d05f73c90 ffff8a9d0855bb78
Jan 5 22:52:20 ardesia kernel: [ 39.294277] Call Trace:
Jan 5 22:52:20 ardesia kernel: [ 39.294327] [<ffffffffc0457167>] ? i915_gem_object_sync+0x177/0x510 [i915]
Jan 5 22:52:20 ardesia kernel: [ 39.294382] [<ffffffffc0468872>] ? intel_lr_context_pin+0x132/0x210 [i915]
Jan 5 22:52:20 ardesia kernel: [ 39.294438] [<ffffffffc0469bcf>] intel_execlists_submission+0x1cf/0x410 [i915]
Jan 5 22:52:20 ardesia kernel: [ 39.294491] [<ffffffffc0449e10>] i915_gem_do_execbuffer.isra.24+0xde0/0x11a0 [i915]
Jan 5 22:52:20 ardesia kernel: [ 39.294528] [<ffffffffb98312b9>] ? idr_get_empty_slot+0x189/0x370
Jan 5 22:52:20 ardesia kernel: [ 39.294558] [<ffffffffb960a867>] ? kmem_cache_alloc_trace+0xd7/0x190
Jan 5 22:52:20 ardesia kernel: [ 39.294602] [<ffffffffc02cd240>] ? drm_vma_node_allow+0xa0/0xd0 [drm]
Jan 5 22:52:20 ardesia kernel: [ 39.294640] [<ffffffffc02b352d>] ? drm_gem_handle_create_tail+0xad/0x190 [drm]
Jan 5 22:52:20 ardesia kernel: [ 39.294692] [<ffffffffc044adf2>] i915_gem_execbuffer2+0xe2/0x210 [i915]
Jan 5 22:52:20 ardesia kernel: [ 39.294731] [<ffffffffc02b3da0>] drm_ioctl+0x200/0x4f0 [drm]
Jan 5 22:52:20 ardesia kernel: [ 39.294776] [<ffffffffc044ad10>] ? i915_gem_execbuffer+0x330/0x330 [i915]
Jan 5 22:52:20 ardesia kernel: [ 39.294808] [<ffffffffb95db156>] ? handle_mm_fault+0x8a6/0x13c0
Jan 5 22:52:20 ardesia kernel: [ 39.294838] [<ffffffffb964c1a8>] ? dput+0x238/0x270
Jan 5 22:52:20 ardesia kernel: [ 39.294862] [<ffffffffb9647943>] do_vfs_ioctl+0xa3/0x610
Jan 5 22:52:20 ardesia kernel: [ 39.294889] [<ffffffffb946b416>] ? __do_page_fault+0x266/0x4e0
Jan 5 22:52:20 ardesia kernel: [ 39.294919] [<ffffffffb9647f29>] SyS_ioctl+0x79/0x90
Jan 5 22:52:20 ardesia kernel: [ 39.294944] [<ffffffffb9c9b2b6>] entry_SYSCALL_64_fastpath+0x1e/0xa8
Jan 5 22:52:20 ardesia kernel: [ 39.294974] Code: Bad RIP value.
Jan 5 22:52:20 ardesia kernel: [ 39.294995] RIP [< (null)>] (null)
Jan 5 22:52:20 ardesia kernel: [ 39.295021] RSP <ffff8a9d0855bad8>
Jan 5 22:52:20 ardesia kernel: [ 39.295038] CR2: 0000000000000000
Jan 5 22:52:20 ardesia kernel: [ 39.314649] ---[ end trace 40e7bffa245f5143 ]---
Jan 5 22:52:51 ardesia kernel: [ 69.719578] thinkpad_acpi: unknown possible thermal alarm or keyboard event received
Jan 5 22:52:51 ardesia kernel: [ 69.719583] thinkpad_acpi: unhandled HKEY event 0x60f0
Jan 5 22:52:51 ardesia kernel: [ 69.719585] thinkpad_acpi: please report the conditions when this event happened to <email address hidden>

Events at 22:52:51 are a long press on the power button.

Very similar report: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1639560

See original description
Revision history for this message
DaCoTa (cptagliola) wrote :
Revision history for this message
DaCoTa (cptagliola) wrote :
description: updated
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1654414

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
DaCoTa (cptagliola) wrote :

Unable to run the command as the system is completely frozen.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Does this bug go away if you boot back into a kernel prior to 4.8.0-27?

Also, would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.10 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.10-rc2

Changed in linux (Ubuntu):
importance: Undecided → High
tags: added: kernel-da-key
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
DaCoTa (cptagliola) wrote :

Booting back into 4.8.0-26 indeed makes the bug go away. 4.10-rc2 also does not freeze.

tags: added: kernel-fixed-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Can you also give the latest upstream 4.8 kernel a test? That will tell us if the fix in 4.10-rc2 was also cc'd to stable. It can be downloaded from:

http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8.17/

Revision history for this message
DaCoTa (cptagliola) wrote :

4.8.17 does not fix the issue, kern.log attached.

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