Ubuntu 18.04 with kernel 4.18.0-24-generic freezes just after 5 minutes of boot.

Bug #1834233 reported by Kulfy
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I am using Ubuntu 18.04.2 on Dell Inspiron 5559. I have 8GB of RAM and 2GB swap space. A week ago I installed HWE to get latest kernel versions. Yesterday I got an update for kernel 4.18.0-24-generic which was for reasons held back. But I installed that using `sudo apt install <package_name` and rebooted the system.

Whenever I boot my system with the very same kernel, after using Firefox, Chrome, terminal and System Monitor just for 5 minutes, my all RAM is used up and swap space is 75% used and system hangs horribly. I literally can't do anything. After a reboot same thing happens again.

I use Vanilla GNOME installed using the package `ubuntu-gnome-desktop`.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kulfy 1577 F.... pulseaudio
CRDA:
 global
 country IN: DFS-UNSET
  (2402 - 2482 @ 40), (N/A, 20), (N/A)
  (5150 - 5350 @ 160), (N/A, 23), (N/A)
  (5725 - 5875 @ 80), (N/A, 23), (N/A)
CurrentDesktop: GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-01-06 (170 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. Inspiron 5559
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-24-generic root=UUID=e461cfcc-b4a0-4c42-9a08-9fc9c2ea12fb ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.18.0-24.25~18.04.1-generic 4.18.20
RelatedPackageVersions:
 linux-restricted-modules-4.18.0-24-generic N/A
 linux-backports-modules-4.18.0-24-generic N/A
 linux-firmware 1.173.6
Tags: bionic
Uname: Linux 4.18.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/18/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.2
dmi.board.name: 0WTXH9
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.5.2:bd07/18/2018:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn0WTXH9:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5559
dmi.product.sku: 06B2
dmi.sys.vendor: Dell Inc.

Kulfy (kulfy)
tags: added: kernel-bug
description: updated
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1834233/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1834233

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: cosmic
Revision history for this message
Kulfy (kulfy) wrote : AlsaInfo.txt

apport information

tags: added: bionic hwe
removed: cosmic
tags: added: apport-collected
description: updated
Revision history for this message
Kulfy (kulfy) wrote : CurrentDmesg.txt

apport information

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Kulfy (kulfy) wrote : IwConfig.txt

apport information

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Kulfy (kulfy) wrote : Lspci.txt

apport information

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Kulfy (kulfy) wrote : Lsusb.txt

apport information

Revision history for this message
Kulfy (kulfy) wrote : ProcCpuinfo.txt

apport information

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Kulfy (kulfy) wrote : ProcCpuinfoMinimal.txt

apport information

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Kulfy (kulfy) wrote : ProcInterrupts.txt

apport information

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Kulfy (kulfy) wrote : ProcModules.txt

apport information

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Kulfy (kulfy) wrote : PulseList.txt

apport information

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Kulfy (kulfy) wrote : RfKill.txt

apport information

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Kulfy (kulfy) wrote : UdevDb.txt

apport information

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Kulfy (kulfy) wrote : WifiSyslog.txt

apport information

Kulfy (kulfy)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please try another HWE kernel, linux-generic-hwe-18.04-edge

Revision history for this message
Kulfy (kulfy) wrote :

Everything is working fine on other kernel versions such as 4.18.0-22 and 4.15.0-52.

Kulfy (kulfy)
description: updated
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