Graphic glitches with Nvidia 440 on Dell XPS 15 9570

Bug #1866712 reported by Eric Adams
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned
nvidia-graphics-drivers-440 (Ubuntu)
New
Undecided
Unassigned

Bug Description

I am experiencing intermittent graphical glitches. I couldn't find where this had been reported before so please excuse the duplicate if this is a known issue. I tried recording my screen to demonstrate what is happening but, although I am seeing the issue on the desktop, it does not show up in the video. I am using prime-select in intel mode.

System: Host: rex Kernel: 5.5.7-050507-generic x86_64 bits: 64 Desktop: Gnome 3.35.91
           Distro: Ubuntu 20.04 LTS (Focal Fossa)
Machine: Type: Laptop System: Dell product: XPS 15 9570 v: N/A serial: <root required>
           Mobo: Dell model: 0D0T05 v: A00 serial: <root required> UEFI: Dell v: 1.15.0 date: 12/25/2019
CPU: Topology: 6-Core model: Intel Core i7-8750H bits: 64 type: MT MCP L2 cache: 9216 KiB
           Speed: 2057 MHz min/max: 800/4100 MHz Core speeds (MHz): 1: 2112 2: 894 3: 1909 4: 2159 5: 2345 6: 1979
           7: 1579 8: 2316 9: 1214 10: 988 11: 2344 12: 929
Graphics: Device-1: Intel UHD Graphics 630 driver: i915 v: kernel
           Device-2: NVIDIA GP107M [GeForce GTX 1050 Ti Mobile] driver: N/A
           Display: x11 server: X.Org 1.20.7 driver: modesetting,nvidia unloaded: fbdev,nouveau,vesa
           resolution: 1920x1080~60Hz
           OpenGL: renderer: Mesa Intel UHD Graphics 630 (CFL GT2) v: 4.6 Mesa 20.0.0
Audio: Device-1: Intel Cannon Lake PCH cAVS driver: snd_hda_intel
           Device-2: Texas Instruments PCM2902 Audio Codec type: USB driver: hid-generic,snd-usb-audio,usbhid
           Sound Server: ALSA v: k5.5.7-050507-generic

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
Uname: Linux 5.5.7-050507-generic x86_64
ApportVersion: 2.20.11-0ubuntu18
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar 9 13:20:11 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 440.59, 5.4.0-14-generic, x86_64: installed
 nvidia, 440.59, 5.5.7-050507-generic, x86_64: installed
 v4l2loopback, 0.12.3, 5.5.7-050507-generic, x86_64: installed
 virtualbox, 6.1.4, 5.5.7-050507-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA controller])
   Subsystem: Dell UHD Graphics 630 (Mobile) [1028:087c]
InstallationDate: Installed on 2020-03-03 (5 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200303)
MachineType: Dell Inc. XPS 15 9570
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.5.7-050507-generic root=UUID=5490caea-406b-4a4c-afee-178210995fe8 ro quiet splash mem_sleep_default=deep
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.15.0
dmi.board.name: 0D0T05
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd12/25/2019:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn0D0T05:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9570
dmi.product.sku: 087C
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.100-4
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.0-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.0-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.7-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Eric Adams (esa1975) wrote :
affects: xorg (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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