Ubuntu
linux package

[ASRock H270M-ITX/ac] "Line out" sink unavailable on KDE after reboot

Bug #1901885 reported by P on 2020-10-28

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

This is happening since I upgraded from kubuntu 20.04 to 20.10

Every time I reboot, I cannot find the default "line out" output in the list of available sound output in kmixer, it has disappeared.

The only workaround is to retrieve it is launching the following script :
#!/bin/bash
killall pulseaudio
pulseaudio -k
rm -r ~/.config/pulse/*
rm -r ~/.pulse*
sleep 15
pulseaudio --start

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: pulseaudio 1:13.99.2-1ubuntu2
ProcVersionSignature: Ubuntu 5.8.0-26.27-generic 5.8.14
Uname: Linux 5.8.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: KDE
Date: Wed Oct 28 13:57:02 2020
InstallationDate: Installed on 2019-06-02 (514 days ago)
InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to groovy on 2020-10-24 (4 days ago)
dmi.bios.date: 03/16/2018
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.50
dmi.board.name: H270M-ITX/ac
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.50:bd03/16/2018:br5.12:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH270M-ITX/ac:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2019-06-02 (514 days ago)
InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Package: pulseaudio 1:13.99.2-1ubuntu2
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.8.0-26.27-generic 5.8.14
Tags: groovy package-from-proposed
Uname: Linux 5.8.0-26-generic x86_64
UpgradeStatus: Upgraded to groovy on 2020-10-24 (4 days ago)
UserGroups: adm cdrom dialout dip kvm libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/16/2018
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.50
dmi.board.name: H270M-ITX/ac
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.50:bd03/16/2018:br5.12:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH270M-ITX/ac:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2019-06-02 (514 days ago)
InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Package: pulseaudio 1:13.99.2-1ubuntu2
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
Tags: groovy package-from-proposed
Uname: Linux 5.4.0-52-generic x86_64
UpgradeStatus: Upgraded to groovy on 2020-10-24 (4 days ago)
UserGroups: adm cdrom dialout dip kvm libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/16/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.50
dmi.board.name: H270M-ITX/ac
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.50:bd03/16/2018:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH270M-ITX/ac:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50.5
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2019-06-02 (621 days ago)
InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-44-generic root=/dev/mapper/kubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-44.50-generic 5.8.18
RelatedPackageVersions:
linux-restricted-modules-5.8.0-44-generic N/A
linux-backports-modules-5.8.0-44-generic N/A
linux-firmware 1.190.3
RfKill:

Tags: groovy uec-images
Uname: Linux 5.8.0-44-generic x86_64
UpgradeStatus: Upgraded to groovy on 2020-10-24 (111 days ago)
UserGroups: adm cdrom dialout dip kvm libvirt lpadmin lxd plugdev pulse pulse-access sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 03/16/2018
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.50
dmi.board.name: H270M-ITX/ac
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.50:bd03/16/2018:br5.12:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH270M-ITX/ac:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50.5
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2019-06-02 (621 days ago)
InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-44-generic root=/dev/mapper/kubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-44.50-generic 5.8.18
RelatedPackageVersions:
linux-restricted-modules-5.8.0-44-generic N/A
linux-backports-modules-5.8.0-44-generic N/A
linux-firmware 1.190.3
RfKill:

See original description

Tags:

Revision history for this message

P (p92) wrote on 2020-10-28:

AlsaInfo.txt Edit (56.6 KiB, text/plain; charset="utf-8")
AudioDevicesInUse.txt Edit (308 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (198.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (5.1 KiB, text/plain; charset="utf-8")
PaInfo.txt Edit (110.1 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (115 bytes, text/plain; charset="utf-8")
PulseList.txt Edit (29.3 KiB, text/plain; charset="utf-8")

Revision history for this message

P (p92) wrote on 2020-10-28: AlsaInfo.txt

AlsaInfo.txt Edit (56.6 KiB, text/plain)

apport information

tags:	added: apport-collected
description:	updated

Revision history for this message

P (p92) wrote on 2020-10-28: AudioDevicesInUse.txt

AudioDevicesInUse.txt Edit (308 bytes, text/plain)

apport information

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P (p92) wrote on 2020-10-28: CurrentDmesg.txt

CurrentDmesg.txt Edit (104.8 KiB, text/plain)

apport information

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P (p92) wrote on 2020-10-28: Dependencies.txt

Dependencies.txt Edit (5.1 KiB, text/plain)

apport information

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P (p92) wrote on 2020-10-28: PaInfo.txt

PaInfo.txt Edit (107.1 KiB, text/plain)

apport information

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P (p92) wrote on 2020-10-28: ProcCpuinfoMinimal.txt

ProcCpuinfoMinimal.txt Edit (1.5 KiB, text/plain)

apport information

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P (p92) wrote on 2020-10-28: ProcEnviron.txt

ProcEnviron.txt Edit (115 bytes, text/plain)

apport information

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P (p92) wrote on 2020-10-28: PulseList.txt

PulseList.txt Edit (27.8 KiB, text/plain)

apport information

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P (p92) wrote on 2020-10-28: AlsaInfo.txt

#10

AlsaInfo.txt Edit (58.8 KiB, text/plain)

apport information

description:

updated

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P (p92) wrote on 2020-10-28: AudioDevicesInUse.txt

#11

AudioDevicesInUse.txt Edit (308 bytes, text/plain)

apport information

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P (p92) wrote on 2020-10-28: CurrentDmesg.txt

#12

CurrentDmesg.txt Edit (119.5 KiB, text/plain)

apport information

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P (p92) wrote on 2020-10-28: Dependencies.txt

#13

Dependencies.txt Edit (5.1 KiB, text/plain)

apport information

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P (p92) wrote on 2020-10-28: PaInfo.txt

#14

PaInfo.txt Edit (111.3 KiB, text/plain)

apport information

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P (p92) wrote on 2020-10-28: ProcCpuinfoMinimal.txt

#15

ProcCpuinfoMinimal.txt Edit (1.3 KiB, text/plain)

apport information

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P (p92) wrote on 2020-10-28: ProcEnviron.txt

#16

ProcEnviron.txt Edit (115 bytes, text/plain)

apport information

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P (p92) wrote on 2020-10-28: PulseList.txt

#17

PulseList.txt Edit (28.8 KiB, text/plain)

apport information

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P (p92) wrote on 2020-10-28: Re: line output device unailable on kde after reboot

#18

booting with linux-image-5.4.0-52-generic solves the problem.
The selected output sink is bad but the 'line out' sink is present and can be selected, as opposed to booting with linux-image-5.8.0-26-generic

the apport-collect will be with linux-image-5.4.0-49-generic, to show the differences.

Daniel van Vugt (vanvugt) on 2020-10-29

summary:	- line output device unailable on kde after reboot + [ASRock H270M-ITX/ac] Line output device unavailable on KDE after reboot
affects:	pulseaudio (Ubuntu) → linux (Ubuntu)
tags:	added: regression-release

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2020-10-29: Missing required logs.

#19

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1901885

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

Kai-Heng Feng (kaihengfeng) wrote on 2020-11-06: Re: [ASRock H270M-ITX/ac] Line output device unavailable on KDE after reboot

#20

Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.10-rc2/amd64/

Revision history for this message

P (p92) wrote on 2020-11-17: Re: [Bug 1901885] Re: [ASRock H270M-ITX/ac] Line output device unavailable on KDE after reboot

#21

Le 06/11/2020 à 08:26, Kai-Heng Feng a écrit :
> Please test latest mainline kernel:
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.10-rc2/amd64/
>
Sound works with :

5.10.0-051000rc2daily20201108-generic

Revision history for this message

P (p92) wrote on 2020-11-17: Re: [ASRock H270M-ITX/ac] Line output device unavailable on KDE after reboot

#22

and still does not work with latest ubuntu linux-image-5.8.0-30-generic

Revision history for this message

P (p92) wrote on 2021-01-13:

#23

now it works with linux-image-5.8.0-38-generic !

Revision history for this message

P (p92) wrote on 2021-02-12:

#24

No problems with 5.8.0-43-generic

The problem is back after upgrading to 5.8.0-44-generic ! (no line out in KDE)

I have found a temporary workaround : just starting in CLI pacmd then exit
It restores the correct sinks.

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

P (p92) wrote on 2021-02-12: AlsaInfo.txt

#25

AlsaInfo.txt Edit (60.5 KiB, text/plain)

apport information

tags:	added: uec-images
description:	updated

Revision history for this message

P (p92) wrote on 2021-02-12: AudioDevicesInUse.txt

#26

AudioDevicesInUse.txt Edit (475 bytes, text/plain)

apport information

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P (p92) wrote on 2021-02-12: CRDA.txt

#27

CRDA.txt Edit (468 bytes, text/plain)

apport information

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P (p92) wrote on 2021-02-12: CurrentDmesg.txt

#28

CurrentDmesg.txt Edit (113.2 KiB, text/plain)

apport information

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P (p92) wrote on 2021-02-12: IwConfig.txt

#29

IwConfig.txt Edit (325 bytes, text/plain)

apport information

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P (p92) wrote on 2021-02-12: Lspci.txt

#30

Lspci.txt Edit (9.8 KiB, text/plain)

apport information

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P (p92) wrote on 2021-02-12: Lspci-vt.txt

#31

Lspci-vt.txt Edit (978 bytes, text/plain)

apport information

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P (p92) wrote on 2021-02-12: Lsusb.txt

#32

Lsusb.txt Edit (1.0 KiB, text/plain)

apport information

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P (p92) wrote on 2021-02-12: Lsusb-t.txt

#33

Lsusb-t.txt Edit (1.7 KiB, text/plain)

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P (p92) wrote on 2021-02-12: Lsusb-v.txt

#34

Lsusb-v.txt Edit (124.7 KiB, text/plain)

apport information

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P (p92) wrote on 2021-02-12: PaInfo.txt

#35

PaInfo.txt Edit (114.3 KiB, text/plain)

apport information

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P (p92) wrote on 2021-02-12: ProcCpuinfo.txt

#36

ProcCpuinfo.txt Edit (11.7 KiB, text/plain)

apport information

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P (p92) wrote on 2021-02-12: ProcCpuinfoMinimal.txt

#37

ProcCpuinfoMinimal.txt Edit (1.5 KiB, text/plain)

apport information

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P (p92) wrote on 2021-02-12: ProcEnviron.txt

#38

ProcEnviron.txt Edit (115 bytes, text/plain)

apport information

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P (p92) wrote on 2021-02-12: ProcInterrupts.txt

#39

ProcInterrupts.txt Edit (4.7 KiB, text/plain)

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P (p92) wrote on 2021-02-12: ProcModules.txt

#40

ProcModules.txt Edit (9.1 KiB, text/plain)

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P (p92) wrote on 2021-02-12: PulseList.txt

#41

PulseList.txt Edit (28.8 KiB, text/plain)

apport information

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P (p92) wrote on 2021-02-12: UdevDb.txt

#42

UdevDb.txt Edit (254.8 KiB, text/plain)

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P (p92) wrote on 2021-02-12: WifiSyslog.txt

#43

WifiSyslog.txt Edit (153.6 KiB, text/plain)

apport information

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P (p92) wrote on 2021-02-12: acpidump.txt

#44

acpidump.txt Edit (809.2 KiB, text/plain)

apport information

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P (p92) wrote on 2021-02-12: Re: [ASRock H270M-ITX/ac] Line output device unavailable on KDE after reboot

#45

2021-02-12_09-04-09-no line out sink.png Edit (47.1 KiB, image/png)

preceeding logs are just after booting 5.8.0-44-generic

The "Line Out" sink is unavailable on KDE.

Revision history for this message

P (p92) wrote on 2021-02-12:

#46

2021-02-12_09-06-05 no line out in pavucontrol.png Edit (29.5 KiB, image/png)

pavucontrol-qt show the same problem

Revision history for this message

P (p92) wrote on 2021-02-12:

#47

run-pacmd list-sinks.txt Edit (2.8 KiB, text/plain)

after just running :

$ pacmd
>>> list-sinks
>>> exit
$

all missing sinks are back.

Revision history for this message

P (p92) wrote on 2021-02-12:

#48

2021-02-12_09-14-23 pavucontrol after pacmd issued.png Edit (42.0 KiB, image/png)

pavucontrol confirmation

HDMI is gone and Line Out is back and working.

Revision history for this message

P (p92) wrote on 2021-02-12:

#49

let's do appport-collect again for reference

description:

updated

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P (p92) wrote on 2021-02-12: AlsaInfo.txt

#50

AlsaInfo.txt Edit (60.5 KiB, text/plain)

apport information

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P (p92) wrote on 2021-02-12: AudioDevicesInUse.txt

#51

AudioDevicesInUse.txt Edit (475 bytes, text/plain)

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P (p92) wrote on 2021-02-12: CRDA.txt

#52

CRDA.txt Edit (468 bytes, text/plain)

apport information

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P (p92) wrote on 2021-02-12: CurrentDmesg.txt

#53

CurrentDmesg.txt Edit (140.3 KiB, text/plain)

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P (p92) wrote on 2021-02-12: IwConfig.txt

#54

IwConfig.txt Edit (325 bytes, text/plain)

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P (p92) wrote on 2021-02-12: Lspci.txt

#55

Lspci.txt Edit (9.8 KiB, text/plain)

apport information

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P (p92) wrote on 2021-02-12: Lspci-vt.txt

#56

Lspci-vt.txt Edit (978 bytes, text/plain)

apport information

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P (p92) wrote on 2021-02-12: Lsusb.txt

#57

Lsusb.txt Edit (1.0 KiB, text/plain)

apport information

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P (p92) wrote on 2021-02-12: Lsusb-t.txt

#58

Lsusb-t.txt Edit (1.7 KiB, text/plain)

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P (p92) wrote on 2021-02-12: Lsusb-v.txt

#59

Lsusb-v.txt Edit (124.7 KiB, text/plain)

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P (p92) wrote on 2021-02-12: PaInfo.txt

#60

PaInfo.txt Edit (119.4 KiB, text/plain)

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P (p92) wrote on 2021-02-12: ProcCpuinfo.txt

#61

ProcCpuinfo.txt Edit (11.7 KiB, text/plain)

apport information

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P (p92) wrote on 2021-02-12: ProcCpuinfoMinimal.txt

#62

ProcCpuinfoMinimal.txt Edit (1.5 KiB, text/plain)

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P (p92) wrote on 2021-02-12: ProcEnviron.txt

#63

ProcEnviron.txt Edit (115 bytes, text/plain)

apport information

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P (p92) wrote on 2021-02-12: ProcInterrupts.txt

#64

ProcInterrupts.txt Edit (4.7 KiB, text/plain)

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P (p92) wrote on 2021-02-12: ProcModules.txt

#65

ProcModules.txt Edit (9.2 KiB, text/plain)

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P (p92) wrote on 2021-02-12: PulseList.txt

#66

PulseList.txt Edit (33.8 KiB, text/plain)

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P (p92) wrote on 2021-02-12: UdevDb.txt

#67

UdevDb.txt Edit (255.1 KiB, text/plain)

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P (p92) wrote on 2021-02-12: WifiSyslog.txt

#68

WifiSyslog.txt Edit (183.7 KiB, text/plain)

apport information

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P (p92) wrote on 2021-02-12: acpidump.txt

#69

acpidump.txt Edit (809.2 KiB, text/plain)

apport information

summary:

- [ASRock H270M-ITX/ac] Line output device unavailable on KDE after reboot
+ [ASRock H270M-ITX/ac] "Line out" sink unavailable on KDE after reboot

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[ASRock H270M-ITX/ac] "Line out" sink unavailable on KDE after reboot

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