rtw88_pci causes system to freeze with rtl8821ce wireless card
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
I have an HP dw-1015nv laptop, with a realtek rtl8821ce wireless/bluetooth card. After installing ubuntu, the system would randomly freeze. The fan spun up to max and there was no response from the keyboard or on the screen. I noticed that this issue stopped after disabling WiFi. After doing some research i found out that creating a file in /etc/modprobe.d/ called rtw88_pci.conf with the contents: options rtw88_pci disable_aspm=1 , the problem stopped. Is there any way to implement this by default? It might take new users a long time to understand what is happening and they may be discouraged from using ubuntu in the future.
uname -a
Linux HP-Laptop-15-dw1xxx 5.13.0-23-generic #23-Ubuntu SMP Fri Nov 26 11:41:15 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
Distributor ID: Ubuntu
Description: Ubuntu 21.10
Release: 21.10
Codename: impish
ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: linux-image-
ProcVersionSign
Uname: Linux 5.13.0-23-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Sat Dec 11 13:12:27 2021
InstallationDate: Installed on 2021-12-10 (0 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
MachineType: HP HP Laptop 15-dw1xxx
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.201.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/15/2021
dmi.bios.release: 15.53
dmi.bios.vendor: Insyde
dmi.bios.version: F.53
dmi.board.
dmi.board.name: 85F2
dmi.board.vendor: HP
dmi.board.version: 37.29
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.
dmi.ec.
dmi.modalias: dmi:bvnInsyde:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 15-dw1xxx
dmi.product.sku: 2E7F7EA#AB7
dmi.product.
dmi.sys.vendor: HP
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