accessbility zoom + firefox downloads causes system crash
Bug #2002023 reported by
ke
This bug affects 1 person
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned | ||
Bug Description
I've experienced this pretty regularly in the last ~1 year of usage on ubuntu 20.04.5 LTS with firefox 108.0.1 and the few versions behind it.
when actively using accessibility zoom, and downloading something off of firefox, the system reliably crashes. sometimes the screen can recover itself without a boot, but i've experienced crashes bad enough (like today) that the system could not recover and needed a hard boot.
this is my first time reporting a bug here, so please let me know what else is needed with exact/detailed steps included. thanks.
| tags: | added: firefox |
| tags: | added: screen zoom |
| tags: | removed: screen zoom |
| tags: |
added: screen zoom removed: firefox |
Revision history for this message
| Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote Missing required logs. | #1 |
| Changed in linux (Ubuntu): | |
| status: | New → Incomplete |
Revision history for this message
| ke (kradeelav) wrote | #2 |
| Changed in linux (Ubuntu): | |
| status: | Incomplete → Confirmed |
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This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 2002023
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.