[Lenovo V15-IIL] Screen brightness hotkeys don't work

Bug #2017520 reported by Joao
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I had Ubuntu installed on my computer and was using it normally, but I could never control the brightness using the hotkeys. A few days ago, when I tried to start the computer, I received the following error message:

"ACPI BIOS error: could not resolve symbol [\TZ.ETMD], AE_NOT_FOUND
ACPI ERROR: aborting method _SB.IETM._OSC due to previous error
Bluetooth: hci0: Malformed MSFT vendor even: 0x02
irq 9: nobody cared (try booting with the "irqpoll" option)
handlers:[<00000000f27a4891>] acpi_irq
Disabling IRQ #9"

I was unable to access Ubuntu and had to proceed with a reformat. After doing some research, I learned that this may be a problem with the graphics driver, and I am concerned that I may lose access to Ubuntu again and have to constantly reformat my computer.

I would appreciate any assistance in resolving this issue and ensuring that my Ubuntu installation is stable and fully functional. Thank you for your attention to this matter.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 24 12:09:05 2023
DistUpgraded: Fresh install
DistroCodename: lunar
DistroVariant: ubuntu
DkmsStatus:
 intel-i915-dkms/1.23.3.19.230122.18.5.17.0.1020: added
 intel-platform-cse-dkms/2023.11.1-36, 6.2.0-20-generic, x86_64: installed (WARNING! Diff between built and installed module!)
 intel-platform-vsec-dkms/2022.52.1-46, 6.2.0-20-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Iris Plus Graphics G1 (Ice Lake) [8086:8a56] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Iris Plus Graphics G1 (Ice Lake) [17aa:3fdc]
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 5986:1135 Acer, Inc Integrated Camera
 Bus 001 Device 003: ID 8087:0aaa Intel Corp. Bluetooth 9460/9560 Jefferson Peak (JfP)
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 82C5
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-20-generic root=UUID=5bbbc923-87f9-427f-a449-2b04ae120455 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/31/2021
dmi.bios.release: 1.53
dmi.bios.vendor: LENOVO
dmi.bios.version: DKCN53WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40700 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo V15-IIL
dmi.ec.firmware.release: 1.53
dmi.modalias: dmi:bvnLENOVO:bvrDKCN53WW:bd05/31/2021:br1.53:efr1.53:svnLENOVO:pn82C5:pvrLenovoV15-IIL:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoV15-IIL:skuLENOVO_MT_82C5_BU_idea_FM_V15-IIL:
dmi.product.family: V15-IIL
dmi.product.name: 82C5
dmi.product.sku: LENOVO_MT_82C5_BU_idea_FM_V15-IIL
dmi.product.version: Lenovo V15-IIL
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.1.0.20230125.5+2056~u22.04
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Revision history for this message
Joao (joao9913) wrote :
affects: ubuntu → xorg (Ubuntu)
summary: - Bug with the graphic driver off my hardware
+ [Lenovo V15-IIL] Screen brightness hotkeys don't work
affects: xorg (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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