Activity log for bug #2037161

Date Who What changed Old value New value Message
2023-09-23 09:55:21 hil liao bug added bug
2023-09-23 09:55:21 hil liao attachment added kernel log and display info https://bugs.launchpad.net/bugs/2037161/+attachment/5703736/+files/logs.txt
2023-09-23 09:56:36 hil liao description I noticed that when I choose Wayland to logon to my Ubuntu 23.04 desktop PC, the display would crash at least once within 6 hours. Crash means total dark screen. Mouse,keyboard, or replugging the HDMI cable doesn't have any effects. Once the display crashes, ssh is possible but reboot commands would time out. sudo commands take more than 10 seconds. The problem does not occur if I choose xorg to logon to the desktop. The hardware specifications are: amd-ryzen5-4600g description: Computer width: 64 bits capabilities: smp vsyscall32 *-core description: Motherboard physical id: 0 *-memory description: System memory physical id: 0 size: 15GiB *-cpu product: AMD Ryzen 5 4600G with Radeon Graphics vendor: Advanced Micro Devices [AMD] physical id: 1 bus info: cpu@0 version: 23.96.1 size: 4291MHz capacity: 4307MHz width: 64 bits Kernel info: uname -a Linux amd-ryzen5-4600g 6.2.0-32-generic #32-Ubuntu SMP PREEMPT_DYNAMIC Mon Aug 14 10:03:50 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux I noticed that when I choose Wayland to logon to my Ubuntu 23.04 desktop PC, the display would crash at least once within 6 hours. Crash means total dark screen. Mouse,keyboard, or replugging the HDMI cable doesn't have any effects. Once the display crashes, ssh is possible but reboot commands would time out. sudo commands take more than 10 seconds. The problem does not occur if I choose xorg to logon to the desktop. The hardware specifications are: amd-ryzen5-4600g     description: Computer     width: 64 bits     capabilities: smp vsyscall32   *-core        description: Motherboard        physical id: 0      *-memory           description: System memory           physical id: 0           size: 15GiB      *-cpu           product: AMD Ryzen 5 4600G with Radeon Graphics           vendor: Advanced Micro Devices [AMD]           physical id: 1           bus info: cpu@0           version: 23.96.1           size: 4291MHz           capacity: 4307MHz           width: 64 bits Kernel info: uname -a Linux amd-ryzen5-4600g 6.2.0-32-generic #32-Ubuntu SMP PREEMPT_DYNAMIC Mon Aug 14 10:03:50 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux more logs in the attachment.
2023-09-25 02:25:06 Daniel van Vugt tags amdgpu amdgpu lunar
2023-09-25 02:25:15 Daniel van Vugt affects gdm3 (Ubuntu) linux (Ubuntu)
2023-09-25 02:30:06 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2023-09-25 06:57:46 hil liao tags amdgpu lunar amdgpu apport-collected lunar
2023-09-25 06:57:47 hil liao description I noticed that when I choose Wayland to logon to my Ubuntu 23.04 desktop PC, the display would crash at least once within 6 hours. Crash means total dark screen. Mouse,keyboard, or replugging the HDMI cable doesn't have any effects. Once the display crashes, ssh is possible but reboot commands would time out. sudo commands take more than 10 seconds. The problem does not occur if I choose xorg to logon to the desktop. The hardware specifications are: amd-ryzen5-4600g     description: Computer     width: 64 bits     capabilities: smp vsyscall32   *-core        description: Motherboard        physical id: 0      *-memory           description: System memory           physical id: 0           size: 15GiB      *-cpu           product: AMD Ryzen 5 4600G with Radeon Graphics           vendor: Advanced Micro Devices [AMD]           physical id: 1           bus info: cpu@0           version: 23.96.1           size: 4291MHz           capacity: 4307MHz           width: 64 bits Kernel info: uname -a Linux amd-ryzen5-4600g 6.2.0-32-generic #32-Ubuntu SMP PREEMPT_DYNAMIC Mon Aug 14 10:03:50 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux more logs in the attachment. I noticed that when I choose Wayland to logon to my Ubuntu 23.04 desktop PC, the display would crash at least once within 6 hours. Crash means total dark screen. Mouse,keyboard, or replugging the HDMI cable doesn't have any effects. Once the display crashes, ssh is possible but reboot commands would time out. sudo commands take more than 10 seconds. The problem does not occur if I choose xorg to logon to the desktop. The hardware specifications are: amd-ryzen5-4600g     description: Computer     width: 64 bits     capabilities: smp vsyscall32   *-core        description: Motherboard        physical id: 0      *-memory           description: System memory           physical id: 0           size: 15GiB      *-cpu           product: AMD Ryzen 5 4600G with Radeon Graphics           vendor: Advanced Micro Devices [AMD]           physical id: 1           bus info: cpu@0           version: 23.96.1           size: 4291MHz           capacity: 4307MHz           width: 64 bits Kernel info: uname -a Linux amd-ryzen5-4600g 6.2.0-32-generic #32-Ubuntu SMP PREEMPT_DYNAMIC Mon Aug 14 10:03:50 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux more logs in the attachment. --- ProblemType: Bug ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 CRDA: N/A CasperMD5CheckResult: pass DistroRelease: Ubuntu 23.04 InstallationDate: Installed on 2023-05-09 (139 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. Package: linux (not installed) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-32-generic root=UUID=6ed08af2-2963-4f63-b6a1-1919fa6e7e60 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 6.2.0-32.32-generic 6.2.16 RelatedPackageVersions: linux-restricted-modules-6.2.0-32-generic N/A linux-backports-modules-6.2.0-32-generic N/A linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.6 Tags: lunar Uname: Linux 6.2.0-32-generic x86_64 UnreportableReason: This report is about a package that is not installed. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip libvirt lpadmin plugdev sudo users _MarkForUpload: False dmi.bios.date: 07/01/2021 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: P1.70 dmi.board.name: X300M-STX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrP1.70:bd07/01/2021:br5.17:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnX300M-STX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: To Be Filled By O.E.M. dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M.
2023-09-25 06:57:47 hil liao attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/2037161/+attachment/5704209/+files/AlsaInfo.txt
2023-09-25 06:57:48 hil liao attachment added AudioDevicesInUse.txt https://bugs.launchpad.net/bugs/2037161/+attachment/5704210/+files/AudioDevicesInUse.txt
2023-09-25 06:57:49 hil liao attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/2037161/+attachment/5704211/+files/CurrentDmesg.txt
2023-09-25 06:57:49 hil liao attachment added IwConfig.txt https://bugs.launchpad.net/bugs/2037161/+attachment/5704212/+files/IwConfig.txt
2023-09-25 06:57:50 hil liao attachment added Lspci.txt https://bugs.launchpad.net/bugs/2037161/+attachment/5704213/+files/Lspci.txt
2023-09-25 06:57:51 hil liao attachment added Lspci-vt.txt https://bugs.launchpad.net/bugs/2037161/+attachment/5704214/+files/Lspci-vt.txt
2023-09-25 06:57:52 hil liao attachment added Lsusb.txt https://bugs.launchpad.net/bugs/2037161/+attachment/5704215/+files/Lsusb.txt
2023-09-25 06:57:52 hil liao attachment added Lsusb-t.txt https://bugs.launchpad.net/bugs/2037161/+attachment/5704216/+files/Lsusb-t.txt
2023-09-25 06:57:53 hil liao attachment added Lsusb-v.txt https://bugs.launchpad.net/bugs/2037161/+attachment/5704217/+files/Lsusb-v.txt
2023-09-25 06:57:54 hil liao attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/2037161/+attachment/5704218/+files/ProcCpuinfoMinimal.txt
2023-09-25 06:57:55 hil liao attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/2037161/+attachment/5704219/+files/ProcInterrupts.txt
2023-09-25 06:57:55 hil liao attachment added ProcModules.txt https://bugs.launchpad.net/bugs/2037161/+attachment/5704220/+files/ProcModules.txt
2023-09-25 06:57:56 hil liao attachment added RfKill.txt https://bugs.launchpad.net/bugs/2037161/+attachment/5704221/+files/RfKill.txt
2023-09-25 06:57:57 hil liao attachment added UdevDb.txt https://bugs.launchpad.net/bugs/2037161/+attachment/5704222/+files/UdevDb.txt
2023-09-25 06:57:58 hil liao attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/2037161/+attachment/5704223/+files/WifiSyslog.txt
2023-09-25 06:57:58 hil liao attachment added acpidump.txt https://bugs.launchpad.net/bugs/2037161/+attachment/5704224/+files/acpidump.txt
2023-09-25 07:00:02 hil liao linux (Ubuntu): status Incomplete Confirmed