[Dell Inspiron 14z (N411z)] Turning Bluetooth off turns Wifi off

Bug #912488 reported by Donald Lhoëst
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Well,

Whenever I try to turn bluetooth off, the airplane mode kick in. Afterward, I can switch that mode off but it is only after using the function key on my keyboard... Then and only then my wireless is back up (with Bluetooth, of course)....

Thank you in advance !

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: network-manager-gnome 0.9.1.90-0ubuntu6
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
Uname: Linux 3.0.0-14-generic x86_64
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
CRDA: Error: [Errno 2] No such file or directory
Date: Thu Jan 5 21:35:05 2012
Gconf:

IfupdownConfig:
 auto lo
 iface lo inet loopback
 wireless-power on
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
IpRoute:
 default via 192.168.1.1 dev wlan0 proto static
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.9 metric 2
Keyfiles: Error: [Errno 2] No such file or directory
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
 WimaxEnabled=true
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: network-manager-applet
UpgradeStatus: No upgrade log present (probably fresh install)
http_proxy: http://localhost:4001
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dlhoest 2440 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf0700000 irq 46'
   Mixer name : 'Intel CougarPoint HDMI'
   Components : 'HDA:14f1506e,1028051b,00100002 HDA:80862805,80860101,00100000'
   Controls : 24
   Simple ctrls : 12
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=ab85fb7f-5351-4e22-9c15-8f5dcd743268
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Dell Inc. Dell System Inspiron N411Z
Package: linux (not installed)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-17-generic root=UUID=bbc42fde-a584-4884-a035-4697895dbb64 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-17.30-generic 3.0.22
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-17-generic N/A
 linux-backports-modules-3.0.0-17-generic N/A
 linux-firmware 1.60
StagingDrivers: mei
Tags: oneiric staging
Uname: Linux 3.0.0-17-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom debian-tor dialout lpadmin plugdev sambashare
dmi.bios.date: 10/19/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.vendor: Dell Inc.
dmi.board.version: FAB1
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd10/19/2011:svnDellInc.:pnDellSystemInspironN411Z:pvr:rvnDellInc.:rn:rvrFAB1:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System Inspiron N411Z
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dlhoest 15075 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=abad1457-3a8e-4b77-be1d-62e57c61444e
InstallationDate: Installed on 2013-11-05 (202 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Dell Inc. Dell System Inspiron N411Z
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=c879bc92-e07d-4ecd-b1b6-7273b7c95629 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic N/A
 linux-firmware 1.127.2
Tags: trusty
Uname: Linux 3.13.0-24-generic x86_64
UpgradeStatus: Upgraded to trusty on 2014-05-24 (1 days ago)
UserGroups: adm cdrom dip lpadmin mythtv plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/10/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.vendor: Dell Inc.
dmi.board.version: FAB1
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd09/10/2012:svnDellInc.:pnDellSystemInspironN411Z:pvr:rvnDellInc.:rn:rvrFAB1:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System Inspiron N411Z
dmi.sys.vendor: Dell Inc.

Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote :
description: updated
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

NetworkManager by itself relies on the rfkill interfaces provided by the kernel -- reassigning to the 'linux' package.

affects: network-manager-applet (Ubuntu) → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 912488

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : AcpiTables.txt

apport information

tags: added: apport-collected staging
description: updated
Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : AlsaDevices.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : AplayDevices.txt

apport information

description: updated
Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : AcpiTables.txt

apport information

Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : AlsaDevices.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : AplayDevices.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : BootDmesg.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : Card0.Amixer.values.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : Card0.Codecs.codec.0.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : Card0.Codecs.codec.3.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : CurrentDmesg.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : IwConfig.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : Lspci.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : Lsusb.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : PciMultimedia.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : ProcCpuinfo.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : ProcInterrupts.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : ProcModules.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : PulseSinks.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : PulseSources.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : RfKill.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : UdevDb.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : UdevLog.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : Re: Turning Bluetooth off turns Wifi off

There you go. Thank you guys!

penalvch (penalvch)
description: updated
Revision history for this message
Stéphane Guillou (stephane-guillou) wrote :

I also have this problem on my HP Pavilion dm1 with 12.04 up to date. Very annoying as bluetooth drains the battery.

Is Bug #658675 related to this? This is not a duplicate, as it was asked to report a new bug in case something similar arose.

Cheers

Revision history for this message
penalvch (penalvch) wrote :

Donald Lhoëst, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc3

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: bios-outdated-a06
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
summary: - Turning Bluetooth off turns Wifi off
+ [Dell Inspiron 14z (N411z)] Turning Bluetooth off turns Wifi off
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Stéphane Guillou (stephane-guillou) wrote :

Setting to confirmed as it is still the case on up-to-date 12.04 install and 2 people are affected.

Changed in linux (Ubuntu):
status: Expired → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Stéphane Guillou, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : AlsaInfo.txt

apport information

tags: added: trusty
description: updated
Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : BootDmesg.txt

apport information

Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : CRDA.txt

apport information

Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : IwConfig.txt

apport information

Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : Lspci.txt

apport information

Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : Lsusb.txt

apport information

Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : ProcCpuinfo.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : ProcEnviron.txt

apport information

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Donald Lhoëst (d-lhoest-y) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : ProcModules.txt

apport information

Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : PulseList.txt

apport information

Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : RfKill.txt

apport information

Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : UdevDb.txt

apport information

Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : UdevLog.txt

apport information

Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote : WifiSyslog.txt

apport information

Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote :

@Christophe, #30
I am using the latest image available (using system upgrade which has been done yesterday). As for the kernel, I am following the instructions right now

penalvch (penalvch)
tags: added: latest-bios-a06
removed: bios-outdated-a06
Revision history for this message
Donald Lhoëst (d-lhoest-y) wrote :

Actually, my mistake, I confused two different bug reports regarding Bluetooth.

I confirm this bug is no more for me.

Revision history for this message
penalvch (penalvch) wrote :

Donald Lhoëst, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/912488/comments/51 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Stéphane Guillou (stephane-guillou) wrote :

Hi Donald and Christopher.
I still have this issue in 12.04.
Donald, can you remember when this issue fixed itself for you? Did you upgrade to a more recent release?

I am reopening this as the issue remains the same for me.

Changed in linux (Ubuntu):
status: Invalid → New
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Stéphane Guillou, please do not reopen a closed linux (Ubuntu) bug report that you are not the original reporter of. Instead, so your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in linux (Ubuntu):
status: Confirmed → Invalid
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