Ubuntu
modemmanager package

[12d1:1404] Huawei EM770W unable to establish a connection

Bug #764576 reported by Joost(c)
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
modemmanager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Description: Ubuntu Natty (development branch)
Release: 11.04

network-manager:
  Installed: 0.8.4~git.20110319t175609.d14809b-0ubuntu3
  Candidate: 0.8.4~git.20110319t175609.d14809b-0ubuntu3
  Version table:
 *** 0.8.4~git.20110319t175609.d14809b-0ubuntu3 0
        500 http://nl.archive.ubuntu.com/ubuntu/ natty/main i386 Packages
        100 /var/lib/dpkg/status

lsusb:
Bus 002 Device 005: ID 12d1:1404 Huawei Technologies Co., Ltd.

nm log when i try to connect:
NetworkManager[2397]: <warn> GSM connection failed: (32) Unknown error
NetworkManager[2397]: <info> (ttyUSB0): device state change: 4 -> 9 (reason 1)
NetworkManager[2397]: <info> Marking connection 'T-Mobile Default' invalid.
NetworkManager[2397]: <warn> Activation (ttyUSB0) failed.
NetworkManager[2397]: <info> (ttyUSB0): device state change: 9 -> 3 (reason 0)
NetworkManager[2397]: <info> (ttyUSB0): deactivating device (reason: 0).

python ./mm-test.py:

nm log when python ./mm-test.pt:
^[[ANetworkManager[2397]: <info> WWAN now enabled by management service
NetworkManager[2397]: <info> WWAN now disabled by management service

python ./mm-test.py log:
GSM modem
Driver: 'option1'
Modem device: '/sys/devices/pci0000:00/0000:00:1d.7/usb2/2-4'
Data device: 'ttyUSB0'
Vendor: huawei
Model: EM770W
Version: 11.126.10.81.00
IMEI: <private>
IMSI: <private>
Signal quality: 0
Scanning...
Error scanning: org.freedesktop.ModemManager.Modem.Gsm.Unknown: Unknown error

Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

Hi,

Could you please use 'ubuntu-bug modemmanager' to add additional log and information to this bug report?

Thanks!

affects: network-manager-applet (Ubuntu) → modemmanager (Ubuntu)
Changed in modemmanager (Ubuntu):
status: New → Incomplete
Revision history for this message
Joost(c) (n56678) wrote :

Here are the logs you ask for
modem.log.txt
nm.log.txt

Revision history for this message
Marius B. Kotsbak (mariusko) wrote :

Relevant parts of the debug log:

modem-manager[2035]: <debug> [1303148691.597683] [mm-at-serial-port.c:298] debug_log(): (ttyUSB0): --> 'AT+CFUN=1<CR>'
modem-manager[2035]: <debug> [1303148691.617318] [mm-at-serial-port.c:298] debug_log(): (ttyUSB0): <-- '<CR><LF>ERROR<CR><LF>'
modem-manager[2035]: <debug> [1303148691.617603] [mm-serial-parsers.c:340] mm_serial_parser_v1_parse(): Got failure code 100: Unknown error

...

-manager[2035]: <debug> [1303148691.942132] [mm-at-serial-port.c:298] debug_log(): (ttyUSB0): --> 'AT^SYSCFG=2,0,40000000,2,4<CR>'
modem-manager[2035]: <debug> [1303148691.981276] [mm-at-serial-port.c:298] debug_log(): (ttyUSB0): <-- '<CR><LF>ERROR<CR><LF>'
modem-manager[2035]: <debug> [1303148691.981624] [mm-serial-parsers.c:340] mm_serial_parser_v1_parse(): Got failure code 100: Unknown error

...

modem-manager[2035]: <debug> [1303148756.245301] [mm-at-serial-port.c:298] debug_log(): (ttyUSB0): <-- '<CR><LF>+CIND: 5,0,0,0,0,0,0,0<CR><LF><CR><LF>OK<CR><LF>'
modem-manager[2035]: <debug> [1303148756.249789] [mm-at-serial-port.c:298] debug_log(): (ttyUSB0): --> 'AT+COPS=?<CR>'
modem-manager[2035]: <debug> [1303148756.277244] [mm-at-serial-port.c:298] debug_log(): (ttyUSB0): <-- '<CR><LF>ERROR<CR><LF>'
modem-manager[2035]: <debug> [1303148756.277424] [mm-serial-parsers.c:340] mm_serial_parser_v1_parse(): Got failure code 100: Unknown error

Changed in modemmanager (Ubuntu):
status: Incomplete → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in modemmanager (Ubuntu):
status: New → Confirmed
Revision history for this message
almursi (haqqshahid) wrote :

Hi, It seem duplicate of ZTE MF190 and bad ttyUSB2 (https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/875441)

Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

No, it's not. Different device = different bug.

summary: - network-manager can't connect Mobile Broadband
+ [12d1:1404] Huawei EM770W unable to establish a connection
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