Ubuntu
nautilus-dropbox package

Dropbox indicator not showing correct status

Bug #1069113 reported by bjaanes
288
This bug affects 68 people
Affects Status Importance Assigned to Milestone
nautilus-dropbox (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

In the system tray (unity) the dropbox indicator is spinning and all is good. But when i click the icon, the status says "Connecting". But that is not the case. Dropbox is actually downloading files and it works 100%.

$ dropbox status
Downloading 129 files (262.8 kB/sec, 23 hr left)

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nautilus-dropbox (Ubuntu):
status: New → Confirmed
Alwin Mathew (alwinmathew316)
no longer affects: dropbox-share
Revision history for this message
Matthias Schmidt (mschmidt) wrote :

Problem exists with Dropbox Version 1.4.17. It is already fixed in the latest unstable build. See

https://forums.dropbox.com/topic.php?id=91315

I tried it here, but the unstable version rendered my system unuseable. Nearly 100% CPU load and a high memory consumption. I stick with the old version for now.

Revision history for this message
Ben de Mora (ben-demora) wrote :

Just seen Matthias' comment. I'll wait for the fix to come downstream from Dropbox - my stuff is definitely in sync, it's just the status that's wrong. Minor irritation, which will soon be gone.

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote :

Auto-update is disabled in the ubuntu downstream package which is just a wrapper (script to download the dropbox client from upstream). You'll have to do "gksudo dropbox update" in a terminal or Alt+F2 to get the latest release. I did it and it is working very well.

Revision history for this message
Dave Vree (hdave) wrote :

Doing a "dropbox update" doesn't work for me. I'm running 1.4.12 and that capability doesn't seem to be supported. No idea how to proceed.

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote :

Make sure you did a "gksudo dropbox update". This update option is provided only for the package "nautilus-dropbox" downloaded from the Ubuntu Software Center. If you downloaded the package directly from dropbox.com, it would update automatically, you don't have to do anything.

Revision history for this message
Damien Wendlinger (d-wendlinger) wrote :

I had the problem described above with v1.4.12.
Did a "gksudo dropbox update", and now have v1.4.21 and... works great and fine !
Thanks !

Revision history for this message
psychok7 (nunok7) wrote :

this worked for me after i exited dropbox and:
"Hey guys,
Please uninstall the client by running rm -rf ~/.dropbox-dist or sudo rm -rf /var/lib/dropbox/.dropbox-dist
then run dropbox start -i to install the latest version.
Cheers,
David"

Revision history for this message
Sebastian (slovdahl) wrote :

Worked for me too!

Revision history for this message
Dave Vree (hdave) wrote :

@pyschok7 - thanks! Your instructions were the only ones that worked for me. Now happily running 1.6.0 with no issues.

Revision history for this message
Jeffrey Zhang (jeffrey4l) wrote :

@pyschok7 - work for me too. Thanks a lot.

Revision history for this message
Leonardo Lazarte (llazarte) wrote :

@pyschok7 - Thanks a lot!

I did:
> dropbox stop
> mv ~/.dropbox-dist ~/DROPBOX-DIST (backup, just in case! :-)
> sudo mv /var/lib/.dropbox-dist /var/lib/DROPBOX-DIST (idem)
> dropbox start -i

It recreated /var/lib/.dropbox-dist
I have no ~/.dropbox-dist now

Dropbox is working perfectly
Dropbox applet is working ok.

Revision history for this message
Marcos V. S. Rodrigues (marcosvsro) wrote :

 @pyschok7 - we`re already in 2014 and your tip has solved my problem! Thanks a lot.

Revision history for this message
Zeka (zekaspb) wrote :

hello from 2020, still have this bug

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