Ubuntu
network-manager package

Network Manager fails to connect to VPN (AnyConnect) - [vpn-mana ger/nm-vpn-connection.c:1770] get_secrets_cb(): Failed to request VPN secrets #2 : (6) No agents were available for this request

Bug #1491844 reported by Wolf Rogner on 2015-09-03

22

This bug affects 4 people

Affects		Status	Importance	Assigned to	Milestone
	network-manager (Ubuntu)	In Progress	High	Unassigned

Bug Description

Installed vpnc
established vpn connection successfully
after restart, the vpn connection cannot be established any more

mbr NetworkManager[17397]: <error> [1441285066.578727] [vpn-mana
ger/nm-vpn-connection.c:1770] get_secrets_cb(): Failed to request VPN secrets #2
: (6) No agents were available for this request.

Workaround:

rm .gconf/apps/nm-applet
logout/login
connect to VPN works

This surely cannot be a normal procedure

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: network-manager 0.9.10.0-4ubuntu15.2
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
NonfreeKernelModules: nvidia wl
ApportVersion: 2.17.2-0ubuntu1.4
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Sep 3 15:10:53 2015
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2013-05-17 (838 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64+mac (20130424)
IpRoute:
default via 10.1.0.254 dev wlan0 proto static metric 400
10.0.0.0/8 dev wlan0 proto kernel scope link src 10.1.0.104
169.254.0.0/16 dev wlan0 scope link metric 1000
NetworkManager.state:
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
WimaxEnabled=true
SourcePackage: network-manager
UpgradeStatus: Upgraded to vivid on 2015-04-25 (131 days ago)
nmcli-nm: Error: command ['nmcli', '-f', 'all', 'nm'] failed with exit code 2: Error: Object 'nm' is unknown, try 'nmcli help'.

Tags:

Revision history for this message

Wolf Rogner (war-rsb) wrote on 2015-09-03:

#1

CRDA.txt Edit (227 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (9.3 KiB, text/plain; charset="utf-8")
IpAddr.txt Edit (970 bytes, text/plain; charset="utf-8")
IwConfig.txt Edit (305 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (57.0 KiB, text/plain; charset="utf-8")
NetDevice.lo.txt Edit (246 bytes, text/plain; charset="utf-8")
NetDevice.vmnet1.txt Edit (437 bytes, text/plain; charset="utf-8")
NetDevice.vmnet8.txt Edit (437 bytes, text/plain; charset="utf-8")
NetDevice.wlan0.txt Edit (880 bytes, text/plain; charset="utf-8")
NetworkManager.conf.txt Edit (75 bytes, text/plain; charset="utf-8")
PciNetwork.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (316 bytes, text/plain; charset="utf-8")
RfKill.txt Edit (174 bytes, text/plain; charset="utf-8")
WifiSyslog.txt Edit (321.4 KiB, text/plain; charset="utf-8")
nmcli-con.txt Edit (4.3 KiB, text/plain; charset="utf-8")
nmcli-dev.txt Edit (1.1 KiB, text/plain; charset="utf-8")

summary:

- Network Manager fails to connect to VPN (AnyConnect) - mbr
- NetworkManager[17397]: <error> [1441285066.578727] [vpn-mana ger/nm-vpn-
- connection.c:1770] get_secrets_cb(): Failed to request VPN secrets #2 :
- (6) No agents were available for this request
+ Network Manager fails to connect to VPN (AnyConnect) - [vpn-mana ger/nm-
+ vpn-connection.c:1770] get_secrets_cb(): Failed to request VPN secrets
+ #2 : (6) No agents were available for this request

Revision history for this message

Launchpad Janitor (janitor) wrote on 2015-09-10:

#2

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in network-manager (Ubuntu):
status:	New → Confirmed

Alberto Salvia Novella (es20490446e) on 2015-09-18

Changed in network-manager (Ubuntu):
importance:	Undecided → High

Revision history for this message

Wolf Rogner (war-rsb) wrote on 2015-10-06:

#3

ii network-manage 0.9.10.0-4ub amd64 network management framework (dae

Linux mbr 3.19.0-30-generic #34-Ubuntu SMP Fri Oct 2 22:08:41 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

Problem still exists.

Revision history for this message

Wolf Rogner (war-rsb) wrote on 2015-10-08:

#4

This bug still applies with kernel 3.19.0-31-generic #36-Ubuntu SMP

Revision history for this message

Miakoda Combies (hellomiakoda) wrote on 2015-11-16:

#5

Somewhere in this thread, I saw a ppa to download a fixed version of network manager. This didn't work for me, as the PPA is 404. I really need a fix, VPN access is critical

Revision history for this message

Wolf Rogner (war-rsb) wrote on 2015-12-22:

#6

This issue still exists in Linux 4.2.0-22-generic #27-Ubuntu SMP Thu Dec 17 22:57:08 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

This is what happens in the log file:
...
Dec 22 11:47:18 mbr wpa_supplicant[1000]: wlan0: WPA: Group rekeying completed with 60:e3:27:4f:bb:0e [GTK=TKIP]
Dec 22 11:47:25 mbr openconnect[9546]: CSTP Dead Peer Detection detected dead peer!
...

The average intervall is less than 1 minute.

Revision history for this message

Fred Schnittke (fschnittke) wrote on 2016-02-24:

#7

Still seeing the same problem in Ububtu 15.10,
Kernel: 4.2.0-27-generic
OpenConnect: 7.0.6.2build1

Disconnects from vpn at least once every 45 minutes. Reconnects by itself (but that doesn't really help).
Error: CSTP Dead Peer Detection detected dead peer!

Larry muters (lawrencemuters8) on 2018-08-22

Changed in network-manager (Ubuntu):
status:	Confirmed → In Progress

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