package libnvidia-gl-418-server (not installed) failed to install/upgrade: new libnvidia-gl-418-server:amd64 package pre-installation script subprocess returned error exit status 2

Bug #1888864 reported by I Made Mahendra
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nvidia-graphics-drivers-340 (Ubuntu)
New
Undecided
Unassigned
nvidia-graphics-drivers-418-server (Ubuntu)
New
Undecided
Unassigned

Bug Description

can't install it

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: libnvidia-gl-418-server (not installed)
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
CasperMD5CheckResult: skip
Date: Fri Jul 24 22:53:06 2020
ErrorMessage: new libnvidia-gl-418-server:amd64 package pre-installation script subprocess returned error exit status 2
InstallationDate: Installed on 2020-06-26 (28 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.19.7ubuntu3
 apt 2.0.2ubuntu0.1
SourcePackage: nvidia-graphics-drivers-418-server
Title: package libnvidia-gl-418-server (not installed) failed to install/upgrade: new libnvidia-gl-418-server:amd64 package pre-installation script subprocess returned error exit status 2
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
I Made Mahendra (sasamakan-3) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Daniel Letzeisen (dtl131) wrote :

You have two different versions of Nvidia driver installed (340 and trying to install 418). They are conflicting with each other.

If you want to install 418, you should purge 340 packages first. What GPU do you have?

Changed in nvidia-graphics-drivers-418-server (Ubuntu):
status: New → Incomplete
Changed in nvidia-graphics-drivers-418-server (Ubuntu):
status: Incomplete → New
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