[ThinkPad P1 Gen 3 w/ Intel + Nvidia Quadro T2000] Desktop does not load after login - purple screen with mouse
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux-hwe-5.8 (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
nvidia-graphics-drivers-460 (Ubuntu) |
New
|
High
|
Unassigned |
Bug Description
When logging in, the screen goes purple and blank, but I can still move the mouse. Keyboard shortcuts such as Alt+F2 or Ctrl+Alt+T have no effect. I can use Ctrl+Alt+F[1345...] to switch to a shell or go back to the login screen, but Ctrl+Alt+F2 puts me back in the blank state. When turning off the computer from the login screen, I get a warning that my user is logged in.
The most similar previous bug report I've been able to find is https:/
I have replicated the problem booting with two kernel versions: Linux 5.8.0-44 and Linux 5.8.0-43
I have been using the computer since November 2020, and this problem occurred for the first time when I rebooted it this weekend (Sat 2021-03-13). I have previously had trouble getting getting external monitors to work, but even that has worked fine for the past few months.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSign
Uname: Linux 5.8.0-44-generic x86_64
ApportVersion: 2.20.11-
Architecture: amd64
CasperMD5CheckR
Date: Sun Mar 14 21:19:17 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingI
GraphicsCard:
Intel Corporation UHD Graphics [8086:9bc4] (rev 05) (prog-if 00 [VGA controller])
Subsystem: Lenovo Device [17aa:22c0]
NVIDIA Corporation TU117GLM [Quadro T2000 Mobile / Max-Q] [10de:1fb8] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Lenovo TU117GLM [Quadro T2000 Mobile / Max-Q] [17aa:22c0]
MachineType: LENOVO 20TH000VMX
ProcEnviron:
LANGUAGE=
TERM=linux
PATH=(custom, no user)
LANG=nb_NO.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/21/2020
dmi.bios.release: 1.12
dmi.bios.vendor: LENOVO
dmi.bios.version: N2VET27W (1.12 )
dmi.board.
dmi.board.name: 20TH000VMX
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.ec.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.family: ThinkPad P1 Gen 3
dmi.product.name: 20TH000VMX
dmi.product.sku: LENOVO_
dmi.product.
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-
version.
version.
version.
version.
version.
version.
version.
tags: | added: regression-update |
affects: | gnome-shell (Ubuntu) → nvidia-graphics-drivers-460 (Ubuntu) |
affects: | nvidia-graphics-drivers-460 (Ubuntu) → xorg-server (Ubuntu) |
Changed in xorg-server (Ubuntu): | |
status: | Incomplete → New |
importance: | Undecided → High |
no longer affects: | mutter (Ubuntu) |
Thanks for the bug report. It appears the computer is in recovery/low graphics mode according to these kernel parameters "recovery nomodeset" and the Xorg log concurs in using "FBDEV". If you did that just to report this bug then that's OK, please just run this command to collect some logs of when the bug was occurring:
journalctl -b-1 > journal1.txt
journalctl -b-2 > journal2.txt
journalctl -b-3 > journal3.txt
and attach the resulting text files here.
If you are not in recovery mode intentionally then please reboot, tap Esc before Ubuntu starts, and be sure to select the regular non-recovery kernel.
Separately, please install the Nvidia driver, either by the 'Additional Drivers' app or by running:
sudo apt install nvidia-driver-460