Ubuntu
openshot-qt package

Openshot can not download photos with mounted camera

Bug #1874419 reported by Robert Dinse
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
openshot-qt (Ubuntu)
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Undecided
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Bug Description

When camera is plugged into USB port OpenShot recognizes it but when you try to download images it says other application has the device open. When I go to places I see the camera is mounted. If I unmount it then restart Openshot, then it can access it. This is a pain in the ass to put it mildly.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: openshot 2.4.3+dfsg1-1
Uname: Linux 5.6.5 x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: MATE
Date: Thu Apr 23 03:33:43 2020
PackageArchitecture: all
SourcePackage: openshot-qt
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Robert Dinse (nanook) wrote :
Revision history for this message
Mathias Neumann (alfrede) wrote :

Hi Robert,
can you tell us which camera you use?
perhabs now you can try it with a new version of libusb.
what you either can do is to send us the output of lsusb in the terminal.

Revision history for this message
Robert Dinse (nanook) wrote : Re: [Bug 1874419] Re: Openshot can not download photos with mounted camera

      It is a Cannon EOS 20D.  I don't know anything about libusb, where
to get the newest version, etc, I am using Ubuntu 20.10.

      What I have discovered is that Ubuntu is automatically mounting
the camera as a file system.  If I unmount it, THEN re-open openshot,
then it works.

      So the secret is probably figuring out how to tell the OS NOT to
automagically mount the camera.

On 11/30/22 13:59, Mathias Neumann wrote:
> Hi Robert,
> can you tell us which camera you use?
> perhabs now you can try it with a new version of libusb.
> what you either can do is to send us the output of lsusb in the terminal.
>

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