2022-05-09 20:53:54 |
Jan |
bug |
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added bug |
2022-05-10 00:26:32 |
Ubuntu Foundations Team Bug Bot |
tags |
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bot-comment |
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2022-05-10 15:51:25 |
Brian Murray |
affects |
ubuntu |
linux (Ubuntu) |
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2022-05-10 16:00:06 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
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2022-05-10 20:24:45 |
Jan |
tags |
bot-comment |
apport-collected bot-comment jammy |
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2022-05-10 20:24:45 |
Jan |
description |
This chipset from Realtek (card reader) was supported in Ubuntu 18.04 and 20.04.
After upgrading to Ubuntu 22.04, the card reader no longer works.
The system recognizes 'something' when I plug it in:
Bus 003 Device 007: ID 0bda:0165 Realtek Semiconductor Corp. Smart Card Reader Interface
Yet when I open the software to read my ID, it says "No card reader found". When I plug in my ID, I'm expecting to see a LED turn on but that doesn't happen in 22.04 anymore (still does in 20.04).
This chipset is used in a very common card readers. While it's definitely more than a couple years old, it's still a product that is commonly used.
(please see https://answers.launchpad.net/ubuntu/+question/701636 for more information) |
This chipset from Realtek (card reader) was supported in Ubuntu 18.04 and 20.04.
After upgrading to Ubuntu 22.04, the card reader no longer works.
The system recognizes 'something' when I plug it in:
Bus 003 Device 007: ID 0bda:0165 Realtek Semiconductor Corp. Smart Card Reader Interface
Yet when I open the software to read my ID, it says "No card reader found". When I plug in my ID, I'm expecting to see a LED turn on but that doesn't happen in 22.04 anymore (still does in 20.04).
This chipset is used in a very common card readers. While it's definitely more than a couple years old, it's still a product that is commonly used.
(please see https://answers.launchpad.net/ubuntu/+question/701636 for more information)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: pass
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-04-22 (18 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
IwConfig:
lo no wireless extensions.
enp3s0 no wireless extensions.
MachineType: MSI MS-7821
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-27-generic root=UUID=9c9b89dd-6496-4ec9-974d-fd3b84d8288d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.15.0-27-generic N/A
linux-backports-modules-5.15.0-27-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu1
RfKill:
Tags: jammy
Uname: Linux 5.15.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 07/21/2014
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.9
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z87-G45 GAMING (MS-7821)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.9:bd07/21/2014:br4.6:svnMSI:pnMS-7821:pvr1.0:rvnMSI:rnZ87-G45GAMING(MS-7821):rvr1.0:cvnMSI:ct3:cvr1.0:skuTobefilledbyO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7821
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: MSI |
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2022-05-10 20:24:46 |
Jan |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588267/+files/AlsaInfo.txt |
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2022-05-10 20:24:48 |
Jan |
attachment added |
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AudioDevicesInUse.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588268/+files/AudioDevicesInUse.txt |
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2022-05-10 20:24:49 |
Jan |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588269/+files/CurrentDmesg.txt |
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2022-05-10 20:24:52 |
Jan |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588270/+files/Lspci.txt |
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2022-05-10 20:24:53 |
Jan |
attachment added |
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Lspci-vt.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588271/+files/Lspci-vt.txt |
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2022-05-10 20:24:54 |
Jan |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588272/+files/Lsusb.txt |
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2022-05-10 20:24:55 |
Jan |
attachment added |
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Lsusb-t.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588273/+files/Lsusb-t.txt |
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2022-05-10 20:24:57 |
Jan |
attachment added |
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Lsusb-v.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588274/+files/Lsusb-v.txt |
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2022-05-10 20:24:58 |
Jan |
attachment added |
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PaInfo.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588275/+files/PaInfo.txt |
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2022-05-10 20:24:59 |
Jan |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588276/+files/ProcCpuinfo.txt |
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2022-05-10 20:25:00 |
Jan |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588277/+files/ProcCpuinfoMinimal.txt |
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2022-05-10 20:25:01 |
Jan |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588278/+files/ProcEnviron.txt |
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2022-05-10 20:25:03 |
Jan |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588279/+files/ProcInterrupts.txt |
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2022-05-10 20:25:04 |
Jan |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588280/+files/ProcModules.txt |
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2022-05-10 20:25:06 |
Jan |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588281/+files/UdevDb.txt |
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2022-05-10 20:25:07 |
Jan |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588282/+files/WifiSyslog.txt |
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2022-05-10 20:25:09 |
Jan |
attachment added |
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acpidump.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588283/+files/acpidump.txt |
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2022-05-10 20:26:09 |
Jan |
linux (Ubuntu): status |
Incomplete |
Confirmed |
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2022-07-19 06:39:31 |
Iagoba Apellaniz |
bug |
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added subscriber Iagoba Apellaniz |
2022-07-19 11:16:21 |
Jan |
summary |
Please add RTS5169 support in Ubuntu 22.04 |
Smart Card Reader (RTS5169) stops working in Ubuntu 22.04 |
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2022-07-19 11:16:46 |
Jan |
summary |
Smart Card Reader (RTS5169) stops working in Ubuntu 22.04 |
Smart Card Reader (RTS5169 and chipsets) stops working in Ubuntu 22.04 |
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2022-12-05 09:48:15 |
Kai-Heng Feng |
affects |
linux (Ubuntu) |
pcsc-lite (Ubuntu) |
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