Activity log for bug #1972725

Date Who What changed Old value New value Message
2022-05-09 20:53:54 Jan bug added bug
2022-05-10 00:26:32 Ubuntu Foundations Team Bug Bot tags bot-comment
2022-05-10 15:51:25 Brian Murray affects ubuntu linux (Ubuntu)
2022-05-10 16:00:06 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2022-05-10 20:24:45 Jan tags bot-comment apport-collected bot-comment jammy
2022-05-10 20:24:45 Jan description This chipset from Realtek (card reader) was supported in Ubuntu 18.04 and 20.04. After upgrading to Ubuntu 22.04, the card reader no longer works. The system recognizes 'something' when I plug it in: Bus 003 Device 007: ID 0bda:0165 Realtek Semiconductor Corp. Smart Card Reader Interface Yet when I open the software to read my ID, it says "No card reader found". When I plug in my ID, I'm expecting to see a LED turn on but that doesn't happen in 22.04 anymore (still does in 20.04). This chipset is used in a very common card readers. While it's definitely more than a couple years old, it's still a product that is commonly used. (please see https://answers.launchpad.net/ubuntu/+question/701636 for more information) This chipset from Realtek (card reader) was supported in Ubuntu 18.04 and 20.04. After upgrading to Ubuntu 22.04, the card reader no longer works. The system recognizes 'something' when I plug it in: Bus 003 Device 007: ID 0bda:0165 Realtek Semiconductor Corp. Smart Card Reader Interface Yet when I open the software to read my ID, it says "No card reader found". When I plug in my ID, I'm expecting to see a LED turn on but that doesn't happen in 22.04 anymore (still does in 20.04). This chipset is used in a very common card readers. While it's definitely more than a couple years old, it's still a product that is commonly used. (please see https://answers.launchpad.net/ubuntu/+question/701636 for more information) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82 Architecture: amd64 CRDA: N/A CasperMD5CheckResult: pass DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-04-22 (18 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) IwConfig: lo no wireless extensions. enp3s0 no wireless extensions. MachineType: MSI MS-7821 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-27-generic root=UUID=9c9b89dd-6496-4ec9-974d-fd3b84d8288d ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.15.0-27-generic N/A linux-backports-modules-5.15.0-27-generic N/A linux-firmware 20220329.git681281e4-0ubuntu1 RfKill: Tags: jammy Uname: Linux 5.15.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 07/21/2014 dmi.bios.release: 4.6 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.9 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z87-G45 GAMING (MS-7821) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.9:bd07/21/2014:br4.6:svnMSI:pnMS-7821:pvr1.0:rvnMSI:rnZ87-G45GAMING(MS-7821):rvr1.0:cvnMSI:ct3:cvr1.0:skuTobefilledbyO.E.M.: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7821 dmi.product.sku: To be filled by O.E.M. dmi.product.version: 1.0 dmi.sys.vendor: MSI
2022-05-10 20:24:46 Jan attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588267/+files/AlsaInfo.txt
2022-05-10 20:24:48 Jan attachment added AudioDevicesInUse.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588268/+files/AudioDevicesInUse.txt
2022-05-10 20:24:49 Jan attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588269/+files/CurrentDmesg.txt
2022-05-10 20:24:52 Jan attachment added Lspci.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588270/+files/Lspci.txt
2022-05-10 20:24:53 Jan attachment added Lspci-vt.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588271/+files/Lspci-vt.txt
2022-05-10 20:24:54 Jan attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588272/+files/Lsusb.txt
2022-05-10 20:24:55 Jan attachment added Lsusb-t.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588273/+files/Lsusb-t.txt
2022-05-10 20:24:57 Jan attachment added Lsusb-v.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588274/+files/Lsusb-v.txt
2022-05-10 20:24:58 Jan attachment added PaInfo.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588275/+files/PaInfo.txt
2022-05-10 20:24:59 Jan attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588276/+files/ProcCpuinfo.txt
2022-05-10 20:25:00 Jan attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588277/+files/ProcCpuinfoMinimal.txt
2022-05-10 20:25:01 Jan attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588278/+files/ProcEnviron.txt
2022-05-10 20:25:03 Jan attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588279/+files/ProcInterrupts.txt
2022-05-10 20:25:04 Jan attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588280/+files/ProcModules.txt
2022-05-10 20:25:06 Jan attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588281/+files/UdevDb.txt
2022-05-10 20:25:07 Jan attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588282/+files/WifiSyslog.txt
2022-05-10 20:25:09 Jan attachment added acpidump.txt https://bugs.launchpad.net/bugs/1972725/+attachment/5588283/+files/acpidump.txt
2022-05-10 20:26:09 Jan linux (Ubuntu): status Incomplete Confirmed
2022-07-19 06:39:31 Iagoba Apellaniz bug added subscriber Iagoba Apellaniz
2022-07-19 11:16:21 Jan summary Please add RTS5169 support in Ubuntu 22.04 Smart Card Reader (RTS5169) stops working in Ubuntu 22.04
2022-07-19 11:16:46 Jan summary Smart Card Reader (RTS5169) stops working in Ubuntu 22.04 Smart Card Reader (RTS5169 and chipsets) stops working in Ubuntu 22.04
2022-12-05 09:48:15 Kai-Heng Feng affects linux (Ubuntu) pcsc-lite (Ubuntu)