Ubuntu
pidgin-facebookchat package

facebook plugin disconnects constantly if not logged in in browser interface in parallel

Bug #461209 reported by edde306
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
pidgin-facebookchat (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: pidgin-facebookchat

Ubuntu 9.10 (karmic), 32 bit, Kernel 2.6.31-14-generic, [MSI Wind 100]
Pidgin 2.6.2 w/ pidgin-facebookchat 1.60 & Pidgin 2.6.3 w/ pidgin-facebookchat 1.61

Hi,
the facebookchat is indeed a nice plugin, thanks guys :)
But it disconnects very often, no matter if I was chatting or not. Pidgin then gives the option to abord or to reconnect, which works fine till the next disconnect. As you see above, I tried both the versions from the karmic repositories and the newest version - haven't tried on my 64-bit machine.

I figured out that this bug doesn't occur, if I'm logged in at Facebook in my browser in parallel. As soon as I close my browser / log out at facebook the bug starts again.

Regards,
edde306

Revision history for this message
edde306 (bumbalo) wrote :

since yesterday evenings sys-update it seems to work again. don't know which package resolved that....
keep you updated and will change the status, if the bug won't appear again in the next days.

Revision history for this message
edde306 (bumbalo) wrote :

ok, it keeps happening, even while being online in firefox. so the bug still occurs...

Revision history for this message
Nick Lib (nikolauslieb) wrote :

Just in case anyone else finds their way here before finding a solution. There is useful information in the plugin's bug tracker:

http://code.google.com/p/pidgin-facebookchat/issues/detail?id=246

In particular, I found that the recommendation to disable the option called "Show Facebook notifications as emails in Pidgin" helped, but did not solve the problem completely.

On the other hand, using the XMPP protocol (for instructions visit http://www.facebook.com/sitetour/chat.php ), as recommended in http://code.google.com/p/pidgin-facebookchat/issues/detail?id=246#c140 , works reliably, albeit with less features.

Launchpad Janitor (janitor)
Changed in pidgin-facebookchat (Ubuntu):
status: New → Confirmed
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