No sound from Woofer speaker of Asus Zephyrus G14 2023

Bug #2022879 reported by Mohammad Ikhsan
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned
pipewire (Ubuntu)
New
Undecided
Unassigned

Bug Description

On Asus Zephyrus G14 2023, sound only comes out of the pair of tweeter speaker. The woofer speaker does not produce any sound at all on either on Analog Stereo, Analog Surround 4.0, or 2.1 configurations

1)
┌─[surfer@M5-RGV]-[~]
└──╼ $lsb_release -rd
No LSB modules are available.
Description: Ubuntu 23.04
Release: 23.04
)
2)
┌─[surfer@M5-RGV]-[~]
└──╼ $apt-cache policy pipewire
pipewire:
  Installed: 0.3.65-3
  Candidate: 0.3.65-3
  Version table:
 *** 0.3.65-3 500
        500 http://id.archive.ubuntu.com/ubuntu lunar/main amd64 Packages
        100 /var/lib/dpkg/status

3) The Woofer/rear speaker should produce sound

4) Sound only comes from the pair of tweeter speaker

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: pipewire 0.3.65-3
Uname: Linux 6.3.5-060305-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: GNOME
Date: Mon Jun 5 12:33:02 2023
InstallationDate: Installed on 2023-05-31 (4 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
SourcePackage: pipewire
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Mohammad Ikhsan (demonspeedster) wrote :
Revision history for this message
Mohammad Ikhsan (demonspeedster) wrote :

Here's a link to an issue on alsa about an older version of the notebook with the same arrangement of speaker set
https://bugzilla.kernel.org/show_bug.cgi?id=210359

Comment 10 and 13 mentioned about speaker connection and routing. I am under impression that the same issue applies to the 2023 version of G14

Revision history for this message
cattin (philippe-cattin) wrote :

I have exactly the same issue with only the tweeters outputting sound. I am also using the 2023 model of the G14 (the model with the RTX4090). In contrast, I use Kubuntu 23.04 as the OS and also installed pipewire (not pulse audio) in the hopes it does solve my problem.

The command given in comment 10 of the link above did, however, not solve my problem. Did it help in your case?

Revision history for this message
Mohammad Ikhsan (demonspeedster) wrote :

They did not. To my understanding, one that case, the sound are coming off both the tweeter and bass speakers, but the master volume control does not lower the bass speaker volume, so it's a different problem than what we are facing

Revision history for this message
sascha arthur (sarthur) wrote :

can confirm the issues here.

Seems to be related to _DSD in the BIOS firmware and some more stuff which needs to be fixed..

https://forums.linuxmint.com/viewtopic.php?p=2315415#p2315415

Sadly i did not get this tutorial running on mine, due to the fact im not able to ressamble the dsdt.dsl file with "iasl -sa dsdt.dsl". (even without modification i get a lot of error im not able to solve :D).

If someone knows how to fix that, please help me out.. running on latest firmware (313)

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