Ubuntu
plasma-workspace package

Plasma shell crahses after login and stays crashed

Bug #1785626 reported by Luis Buntu
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
plasma-workspace (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

--- Information about the system ---
Flavor: Kubuntu 18.04.1

1) $ lsb_realease -rd
Description: Ubuntu 18.04.1 LTS
Release: 18.04

2) plasma-workspace:
  Instalado: 4:5.12.6-0ubuntu0.1
  Candidato: 4:5.12.6-0ubuntu0.1
  Tabela de versão:
 *** 4:5.12.6-0ubuntu0.1 500
        500 http://br.archive.ubuntu.com/ubuntu bionic-updates/universe amd64 Packages
        100 /var/lib/dpkg/status
     4:5.12.4-0ubuntu3 500
        500 http://br.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages

--- Problem description --

3) I expected that the desktop session would begin after login, to all users.

4) After upgrading from 18.04 to 18.04.1, plasma shell started to crash after login. It crashes and stays crashed. This situation occurs to all users in the system.

--- Further thoughts ---

I've already tried:

a) to delete the ~/.local/share/kactivitymanagerd folder and restart the system;
b) to delete the cache and restart the system;
c) to remove the printer definition (because on the internet there were people suggesting this) and try to reinstall it;
d) to remove the package plasma-discover;

Nothing has worked so far.

This bug renders the system almost unusable because there are no menus, icons, system tray, etc. On can still open apps by usging Alt+F2 and typing their names. However, this is difficult for non tech savvy users.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: plasma-workspace 4:5.12.6-0ubuntu0.1
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
Date: Mon Aug 6 10:01:11 2018
InstallationDate: Installed on 2013-01-17 (2026 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
ProcEnviron:
 LANGUAGE=pt_BR:pt:en
 TERM=screen.xterm-256color
 PATH=(custom, no user)
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
SourcePackage: plasma-workspace
UpgradeStatus: Upgraded to bionic on 2018-05-13 (85 days ago)

Revision history for this message
Luis Buntu (avidbits) wrote :
Revision history for this message
Luis Buntu (avidbits) wrote :

Hello? Does anybody has any hint about this problem? Is there anything that I can do to help out?

This bug has rendered the system almost unusable to the people who actually uses it!

Revision history for this message
Luis Buntu (avidbits) wrote :
Download full text (13.9 KiB)

I decided to try to get more information. When plasmashell crashes, I can run Alt+F2 and start a Ksonsole session. During that session, I've tried to restart plasmashell at the prompt (it crashes again) and here is the output:

carla@pacific:~$ plasmashell
QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-carla'
QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-carla'
org.kde.plasmaquick: Applet preload policy set to 1
last screen is < 0 so putting containment on screen 0
last screen is < 0 so putting containment on screen 0
last screen is < 0 so putting containment on screen 0
last screen is < 0 so putting containment on screen 0
last screen is < 0 so putting containment on screen 0
Warning: all files used by qml by the plasmoid should be in ui/. The file in the path "file:///usr/share/plasma/plasmoids/org.kde.desktopcontainment/contents/code/LayoutManager.js" was expected at QUrl("file:///usr/share/plasma/plasmoids/org.kde.desktopcontainment/contents/ui/LayoutManager.js")
Warning: all files used by qml by the plasmoid should be in ui/. The file in the path "file:///usr/share/plasma/plasmoids/org.kde.desktopcontainment/contents/code/FolderTools.js" was expected at QUrl("file:///usr/share/plasma/plasmoids/org.kde.desktopcontainment/contents/ui/FolderTools.js")
kf5.kpackage: No metadata file in the package, expected it at: "/home/carla/Documents/drawings/"
kf5.kpackage: No metadata file in the package, expected it at: "/home/carla/Documents/drawings/"
kf5.kpackage: No metadata file in the package, expected it at: "/home/carla/Documents/drawings/"
trying to show an empty dialog
No file found for ".xml" , even though update-mime-info said it would exist.
Either it was just removed, or the directory doesn't have executable permission... ("/home/carla/.local/share/mime", "/usr/share/mime")
file:///usr/share/plasma/wallpapers/org.kde.slideshow/contents/ui/main.qml:261:18: Unable to assign [undefined] to bool
file:///usr/share/plasma/wallpapers/org.kde.slideshow/contents/ui/main.qml:273:18: Unable to assign [undefined] to bool
file:///usr/share/plasma/wallpapers/org.kde.slideshow/contents/ui/main.qml:283:18: Unable to assign [undefined] to bool
file:///usr/share/plasma/wallpapers/org.kde.slideshow/contents/ui/main.qml:295:18: Unable to assign [undefined] to bool
file:///usr/share/plasma/wallpapers/org.kde.slideshow/contents/ui/main.qml:295:18: Unable to assign [undefined] to bool
file:///usr/share/plasma/wallpapers/org.kde.slideshow/contents/ui/main.qml:283:18: Unable to assign [undefined] to bool
file:///usr/share/plasma/wallpapers/org.kde.slideshow/contents/ui/main.qml:273:18: Unable to assign [undefined] to bool
file:///usr/share/plasma/wallpapers/org.kde.slideshow/contents/ui/main.qml:261:18: Unable to assign [undefined] to bool
trying to show an empty dialog
No file found for ".xml" , even though update-mime-info said it would exist.
Either it was just removed, or the directory doesn't have executable permission... ("/home/carla/.local/share/mime", "/usr/share/mime")
QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-carla'
kdeinit5: Got EXEC_NEW '/usr/lib/x86_64-linux-gnu/qt5/plugins...

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in plasma-workspace (Ubuntu):
status: New → Confirmed
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