[Asus GX531GX] Internal speakers are sometimes noisy - distorted audio
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
PulseAudio |
New
|
Unknown
|
|||
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
pulseaudio (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I have an Asus Zephyrus S GX531GX laptop and a pair of Asus Delta USB headphones. When the headphones are plugged in during boot the internal speakers won't work. There is only crackling sound coming from them. It doesn't help in I unplug the headphones. There is no problem if they are not plugged in during boot. I'm using Ubuntu 19.10.
Please let me know if you need more information.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: pulseaudio 1:13.0-1ubuntu1.1
ProcVersionSign
Uname: Linux 5.3.0-26-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
Date: Sun Jan 26 19:26:35 2020
InstallationDate: Installed on 2019-12-19 (38 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
LANG=hu_HU.UTF-8
SHELL=/bin/bash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/28/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GX531GXR.304
dmi.board.
dmi.board.name: GX531GXR
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Zephyrus S
dmi.product.name: Zephyrus S GX531GXR_GX531GXR
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
summary: |
- Internal speakers don't work when USB headphones are plugged in during - boot + Internal speakers are sometimes noisy - bad audio |
Changed in alsa-driver (Ubuntu): | |
status: | Incomplete → New |
Changed in alsa-driver (Ubuntu): | |
status: | New → Fix Released |
Changed in pulseaudio (Ubuntu): | |
status: | New → Fix Released |
Changed in alsa-driver (Ubuntu): | |
status: | Fix Released → New |
Changed in pulseaudio (Ubuntu): | |
status: | Fix Released → New |
summary: |
- [Asus GX531GX] Internal speakers are sometimes noisy - bad audio + [Asus GX531GX] Internal speakers are sometimes noisy - distorted audio |
affects: | sound-2.6 → pulseaudio |
tags: |
added: focal removed: eoan |
Changed in pulseaudio: | |
status: | Unknown → New |
I was wrong about the headphones. They were not plugged in at all this time and the sound of the internal speakers are messed up. I'm attaching a sound recording I just made. If I switch to my monitors' speakers they work fine.