Bluetooth Headset randomly has no sound anymore
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
pulseaudio (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I use the Sony WH1000XM3 headset, which I connect with using Bluetooth.
Connection works fine, but after x minutes (usually around 10) the sound just randomly stops.
When testing the output device in sounds, I hear nothing.
When checking with the bluetoothctl program, the headset jumps into the idle state once the sound stops.
When reconnecting with the device, the sound works fine again.
When checking with the pavucontrol program, the audio output bar hangs at a fixed location (see screenshot).
Nothing else odds that I have found
According to ubuntu-bug the pulseaudio crashed.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: pulseaudio 1:16.1+
ProcVersionSign
Uname: Linux 6.8.0-31-generic x86_64
NonfreeKernelMo
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: zoutekaas 2699 F.... pipewire
/dev/snd/
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Mon May 20 12:23:50 2024
InstallationDate: Installed on 2024-04-25 (25 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: Micro-Star International Co., Ltd. MS-7D31
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-
XDG_RUNTIME_
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/10/2023
dmi.bios.release: 5.27
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: 1.A0
dmi.board.
dmi.board.name: MPG Z690 EDGE WIFI DDR4 (MS-7D31)
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Default string
dmi.product.name: MS-7D31
dmi.product.sku: Default string
dmi.product.
dmi.sys.vendor: Micro-Star International Co., Ltd.
I noted that my headset also "glitches" with my phone; The music stops for a few seconds ~ every 10 minutes. However, my phone seems to recover this issue and continues playing the music after the "glitch".