Canon Lide 220 starts scanning, but then stops with IO-Error

Bug #1692216 reported by Thomas Schweikle
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
New
Undecided
Unassigned

Bug Description

Canon Lide 220 starts scanning, but then stops with Error while device IO

$ simple-scan --debug

** (simple-scan:5829): WARNING **: Couldn't connect to accessibility bus: Failed to connect to socket /tmp/dbus-lFxKaA4OZT: Verbindungsaufbau abgelehnt
[+0,00s] DEBUG: simple-scan.vala:674: Starting Simple Scan 3.24.0, PID=5829
[+0,23s] DEBUG: ui.vala:2041: Loading state from /home/ah/.cache/simple-scan/state
[+0,23s] DEBUG: ui.vala:1995: Restoring window to 603x400 pixels
[+0,23s] DEBUG: autosave-manager.vala:64: Loading autosave information
[+0,23s] DEBUG: autosave-manager.vala:259: Waiting to autosave...
[+0,31s] DEBUG: scanner.vala:1447: sane_init () -> SANE_STATUS_GOOD
[+0,31s] DEBUG: scanner.vala:1453: SANE version 1.0.25
[+0,31s] DEBUG: scanner.vala:1514: Requesting redetection of scan devices
[+0,31s] DEBUG: scanner.vala:803: Processing request
[+0,37s] DEBUG: autosave-manager.vala:281: Autosaving book information
[+0,48s] DEBUG: ui.vala:2133: Saving state to /home/ah/.cache/simple-scan/state
[+2,99s] DEBUG: ui.vala:2133: Saving state to /home/ah/.cache/simple-scan/state
[+3,43s] DEBUG: simple-scan.vala:404: Requesting scan at 150 dpi from device '(null)'
[+3,43s] DEBUG: scanner.vala:1560: Scanner.scan ("(null)", dpi=150, scan_mode=ScanMode.GRAY, depth=2, type=ScanType.SINGLE, paper_width=0, paper_height=0, brightness=0, contrast=0)
[+4,50s] DEBUG: ui.vala:2133: Saving state to /home/ah/.cache/simple-scan/state
[+5,82s] DEBUG: scanner.vala:338: sane_get_devices () -> SANE_STATUS_GOOD
[+5,82s] DEBUG: scanner.vala:350: Device: name="genesys:libusb:001:011" vendor="Canon" model="LiDE 220" type="flatbed scanner"
[+5,82s] DEBUG: scanner.vala:803: Processing request
[+5,92s] DEBUG: ui.vala:2133: Saving state to /home/ah/.cache/simple-scan/state
[+5,96s] DEBUG: scanner.vala:864: sane_open ("genesys:libusb:001:011") -> SANE_STATUS_GOOD
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (0)
[+5,96s] DEBUG: scanner.vala:735: Option 0: title='Number of options' type=int size=4 cap=soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: Read-only option that specifies how many options a specific devices supports.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (1)
[+5,96s] DEBUG: scanner.vala:735: Option 1: name='(null)' title='Scan Mode' type=group size=0
[+5,96s] DEBUG: scanner.vala:738: Description:
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (2)
[+5,96s] DEBUG: scanner.vala:735: Option 2: name='mode' title='Scan mode' type=string size=8 values=["Color", "Gray", "Lineart"] cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: Selects the scan mode (e.g., lineart, monochrome, or color).
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (3)
[+5,96s] DEBUG: scanner.vala:735: Option 3: name='source' title='Scan source' type=string size=21 values=["Flatbed", "Transparency Adapter"] cap=soft-select,soft-detect,inactive
[+5,96s] DEBUG: scanner.vala:738: Description: Selects the scan source (such as a document-feeder).
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (4)
[+5,96s] DEBUG: scanner.vala:735: Option 4: name='preview' title='Preview' type=bool size=4 cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: Request a preview-quality scan.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (5)
[+5,96s] DEBUG: scanner.vala:735: Option 5: name='depth' title='Bit depth' type=int size=4 values=[8, 16] cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: Number of bits per sample, typical values are 1 for "line-art" and 8 for multibit scans.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (6)
[+5,96s] DEBUG: scanner.vala:735: Option 6: name='resolution' title='Scan resolution' type=int size=4 unit=dpi values=[4800, 2400, 1200, 600, 300, 150, 100, 75] cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: Sets the resolution of the scanned image.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (7)
[+5,96s] DEBUG: scanner.vala:735: Option 7: name='(null)' title='Geometry' type=group size=0 cap=advanced
[+5,96s] DEBUG: scanner.vala:738: Description:
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (8)
[+5,96s] DEBUG: scanner.vala:735: Option 8: name='tl-x' title='Top-left x' type=fixed size=4 unit=mm min=0,000000, max=216,699997, quant=0 cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: Top-left x position of scan area.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (9)
[+5,96s] DEBUG: scanner.vala:735: Option 9: name='tl-y' title='Top-left y' type=fixed size=4 unit=mm min=0,000000, max=297,500000, quant=0 cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: Top-left y position of scan area.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (10)
[+5,96s] DEBUG: scanner.vala:735: Option 10: name='br-x' title='Bottom-right x' type=fixed size=4 unit=mm min=0,000000, max=216,699997, quant=0 cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: Bottom-right x position of scan area.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (11)
[+5,96s] DEBUG: scanner.vala:735: Option 11: name='br-y' title='Bottom-right y' type=fixed size=4 unit=mm min=0,000000, max=297,500000, quant=0 cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: Bottom-right y position of scan area.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (12)
[+5,96s] DEBUG: scanner.vala:735: Option 12: name='(null)' title='Enhancement' type=group size=0 cap=advanced
[+5,96s] DEBUG: scanner.vala:738: Description:
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (13)
[+5,96s] DEBUG: scanner.vala:735: Option 13: name='custom-gamma' title='Use custom gamma table' type=bool size=4 cap=soft-select,soft-detect,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Determines whether a builtin or a custom gamma-table should be used.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (14)
[+5,96s] DEBUG: scanner.vala:735: Option 14: name='gamma-table' title='Image intensity' type=int size=1024 min=0, max=65535, quant=0 cap=soft-select,soft-detect,inactive,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Gamma-correction table. In color mode this option equally affects the red, green, and blue channels simultaneously (i.e., it is an intensity gamma table).
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (15)
[+5,96s] DEBUG: scanner.vala:735: Option 15: name='red-gamma-table' title='Red intensity' type=int size=1024 min=0, max=65535, quant=0 cap=soft-select,soft-detect,inactive,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Gamma-correction table for the red band.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (16)
[+5,96s] DEBUG: scanner.vala:735: Option 16: name='green-gamma-table' title='Green intensity' type=int size=1024 min=0, max=65535, quant=0 cap=soft-select,soft-detect,inactive,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Gamma-correction table for the green band.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (17)
[+5,96s] DEBUG: scanner.vala:735: Option 17: name='blue-gamma-table' title='Blue intensity' type=int size=1024 min=0, max=65535, quant=0 cap=soft-select,soft-detect,inactive,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Gamma-correction table for the blue band.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (18)
[+5,96s] DEBUG: scanner.vala:735: Option 18: name='swdeskew' title='Software deskew' type=bool size=4 cap=soft-select,soft-detect,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Request backend to rotate skewed pages digitally
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (19)
[+5,96s] DEBUG: scanner.vala:735: Option 19: name='swcrop' title='Software crop' type=bool size=4 cap=soft-select,soft-detect,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Request backend to remove border from pages digitally
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (20)
[+5,96s] DEBUG: scanner.vala:735: Option 20: name='swdespeck' title='Software despeck' type=bool size=4 cap=soft-select,soft-detect,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Request backend to remove lone dots digitally
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (21)
[+5,96s] DEBUG: scanner.vala:735: Option 21: name='despeck' title='Software despeckle diameter' type=int size=4 min=1, max=9, quant=1 cap=soft-select,soft-detect,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Maximum diameter of lone dots to remove from scan
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (22)
[+5,96s] DEBUG: scanner.vala:735: Option 22: name='swskip' title='Software blank skip percentage' type=fixed size=4 unit=percent min=0,000000, max=100,000000, quant=65536 cap=soft-select,soft-detect,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Request driver to discard pages with low numbers of dark pixels
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (23)
[+5,96s] DEBUG: scanner.vala:735: Option 23: name='swderotate' title='Software derotate' type=bool size=4 cap=soft-select,soft-detect,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Request driver to detect and correct 90 degree image rotation
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (24)
[+5,96s] DEBUG: scanner.vala:735: Option 24: name='brightness' title='Brightness' type=int size=4 min=-100, max=100, quant=1 cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: Controls the brightness of the acquired image.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (25)
[+5,96s] DEBUG: scanner.vala:735: Option 25: name='contrast' title='Contrast' type=int size=4 min=-100, max=100, quant=1 cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: Controls the contrast of the acquired image.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (26)
[+5,96s] DEBUG: scanner.vala:735: Option 26: name='(null)' title='Extras' type=group size=0 cap=advanced
[+5,96s] DEBUG: scanner.vala:738: Description:
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (27)
[+5,96s] DEBUG: scanner.vala:735: Option 27: name='lamp-off-time' title='Lamp off time' type=int size=4 min=0, max=60, quant=0 cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: The lamp will be turned off after the given time (in minutes). A value of 0 means, that the lamp won't be turned off.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (28)
[+5,96s] DEBUG: scanner.vala:735: Option 28: name='lamp-off-scan' title='Lamp off during scan' type=bool size=4 cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: The lamp will be turned off during scan.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (29)
[+5,96s] DEBUG: scanner.vala:735: Option 29: name='threshold' title='Threshold' type=fixed size=4 unit=percent min=0,000000, max=100,000000, quant=65536 cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: Select minimum-brightness to get a white point
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (30)
[+5,96s] DEBUG: scanner.vala:735: Option 30: name='threshold-curve' title='Threshold curve' type=int size=4 min=0, max=127, quant=1 cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: Dynamic threshold curve, from light to dark, normally 50-65
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (31)
[+5,96s] DEBUG: scanner.vala:735: Option 31: name='disable-dynamic-lineart' title='Disable dynamic lineart' type=bool size=4 cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: Disable use of a software adaptive algorithm to generate lineart relying instead on hardware lineart.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (32)
[+5,96s] DEBUG: scanner.vala:735: Option 32: name='disable-interpolation' title='Disable interpolation' type=bool size=4 cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: When using high resolutions where the horizontal resolution is smaller than the vertical resolution this disables horizontal interpolation.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (33)
[+5,96s] DEBUG: scanner.vala:735: Option 33: name='color-filter' title='Color filter' type=string size=6 values=["Red", "Green", "Blue"] cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: When using gray or lineart this option selects the used color.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (34)
[+5,96s] DEBUG: scanner.vala:735: Option 34: name='calibration-file' title='Calibration file' type=string size=4096 cap=soft-select,soft-detect,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Specify the calibration file to use
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (35)
[+5,96s] DEBUG: scanner.vala:735: Option 35: name='expiration-time' title='Calibration cache expiration time' type=int size=4 min=-1, max=30000, quant=1 cap=soft-select,soft-detect
[+5,96s] DEBUG: scanner.vala:738: Description: Time (in minutes) before a cached calibration expires.A value of 0 means cache is not used used. A negative value means cache never expires.
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (36)
[+5,96s] DEBUG: scanner.vala:735: Option 36: name='(null)' title='Sensors' type=group size=0 cap=advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Scanner sensors and buttons
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (37)
[+5,96s] DEBUG: scanner.vala:735: Option 37: name='scan' title='Scan button' type=bool size=4 cap=hard-select,soft-detect,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Scan button
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (38)
[+5,96s] DEBUG: scanner.vala:735: Option 38: name='file' title='File button' type=bool size=4 cap=hard-select,soft-detect,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: File button
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (39)
[+5,96s] DEBUG: scanner.vala:735: Option 39: name='email' title='Email button' type=bool size=4 cap=hard-select,soft-detect,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Email button
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (40)
[+5,96s] DEBUG: scanner.vala:735: Option 40: name='copy' title='Copy button' type=bool size=4 cap=hard-select,soft-detect,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Copy button
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (41)
[+5,96s] DEBUG: scanner.vala:735: Option 41: name='page-loaded' title='Page loaded' type=bool size=4 cap=inactive
[+5,96s] DEBUG: scanner.vala:738: Description: Page loaded
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (42)
[+5,96s] DEBUG: scanner.vala:735: Option 42: name='ocr' title='OCR button' type=bool size=4 cap=inactive
[+5,96s] DEBUG: scanner.vala:738: Description: OCR button
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (43)
[+5,96s] DEBUG: scanner.vala:735: Option 43: name='power' title='Power button' type=bool size=4 cap=inactive
[+5,96s] DEBUG: scanner.vala:738: Description: Power button
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (44)
[+5,96s] DEBUG: scanner.vala:735: Option 44: name='extra' title='Extra button' type=bool size=4 cap=hard-select,soft-detect,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Extra button
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (45)
[+5,96s] DEBUG: scanner.vala:735: Option 45: name='need-calibration' title='Need calibration' type=bool size=4 cap=inactive
[+5,96s] DEBUG: scanner.vala:738: Description: The scanner needs calibration for the current settings
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (46)
[+5,96s] DEBUG: scanner.vala:735: Option 46: name='(null)' title='Buttons' type=group size=0 cap=advanced
[+5,96s] DEBUG: scanner.vala:738: Description:
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (47)
[+5,96s] DEBUG: scanner.vala:735: Option 47: name='calibrate' title='Calibrate' type=button size=4 cap=inactive
[+5,96s] DEBUG: scanner.vala:738: Description: Start calibration using special sheet
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (48)
[+5,96s] DEBUG: scanner.vala:735: Option 48: name='clear-calibration' title='Clear calibration' type=button size=0 cap=soft-select,soft-detect,advanced
[+5,96s] DEBUG: scanner.vala:738: Description: Clear calibration cache
[+5,96s] DEBUG: scanner.vala:885: sane_get_option_descriptor (49)
[+5,96s] DEBUG: scanner.vala:896: SCAN_SOURCE not available, trying alternative "doc-source"
[+5,96s] DEBUG: scanner.vala:546: sane_control_option (2, SANE_ACTION_SET_VALUE, "Gray") -> (SANE_STATUS_GOOD, "Gray")
[+5,96s] DEBUG: scanner.vala:462: sane_control_option (6, SANE_ACTION_SET_VALUE, 150) -> (SANE_STATUS_GOOD, 150)
[+5,96s] DEBUG: scanner.vala:462: sane_control_option (5, SANE_ACTION_SET_VALUE, 2) -> (SANE_STATUS_GOOD, 8)
[+5,96s] DEBUG: scanner.vala:530: sane_control_option (10, SANE_ACTION_SET_VALUE, option.range.max) -> (SANE_STATUS_GOOD)
[+5,96s] DEBUG: scanner.vala:530: sane_control_option (11, SANE_ACTION_SET_VALUE, option.range.max) -> (SANE_STATUS_GOOD)
[+10,51s] DEBUG: scanner.vala:1213: sane_start (page=0, pass=0) -> SANE_STATUS_IO_ERROR
[+10,51s] WARNING: scanner.vala:1220: Unable to start device: Error during device I/O
[+11,62s] DEBUG: scanner.vala:765: sane_cancel ()
[+11,90s] DEBUG: scanner.vala:768: sane_close ()
[+12,28s] DEBUG: ui.vala:2133: Saving state to /home/ah/.cache/simple-scan/state
[+29,32s] DEBUG: ui.vala:2133: Saving state to /home/ah/.cache/simple-scan/state

Scan nothing is scanned.
Scanner starts scanner motor, then enables LED lights, next LED ist turned off again and scan stops with "Scanner could not start: IO error while starting device"

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: simple-scan 3.24.0-0ubuntu1
ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
Uname: Linux 4.10.0-21-generic i686
ApportVersion: 2.20.4-0ubuntu4
Architecture: i386
Date: Sat May 20 13:59:45 2017
InstallationDate: Installed on 2017-04-22 (27 days ago)
InstallationMedia: Xubuntu 17.04 "Zesty Zapus" - Release i386 (20170412)
MachineType: Acer, inc. XravelMate 3010
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 LANGUAGE=de_DE
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-21-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/16/08
dmi.bios.vendor: Acer
dmi.bios.version: v1.3127
dmi.board.name: Ness
dmi.board.vendor: Acer, Inc.
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: , Inc.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrv1.3127:bd01/16/08:svnAcer,inc.:pnXravelMate3010:pvrNotApplicable:rvnAcer,Inc.:rnNess:rvrNotApplicable:cvn,Inc.:ct1:cvrN/A:
dmi.product.name: XravelMate 3010
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer, inc.

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Thomas Schweikle (tps) wrote :
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