Ubuntu
simple-scan package

simple-scan crashes scanning on brother mfc-J985DW scanner

Bug #1749864 reported by bjb1959
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

[+0.00s] DEBUG: simple-scan.vala:637: Starting Simple Scan 3.26.3, PID=14852
[+0.02s] CRITICAL: g_action_print_detailed_name: assertion 'g_action_name_is_valid (action_name)' failed
[+0.02s] CRITICAL: gtk_application_set_accels_for_action: assertion 'detailed_action_name != NULL' failed
[+0.05s] DEBUG: app-window.vala:1714: Loading state from /home/bartb1959/.cache/simple-scan/state
[+0.09s] DEBUG: app-window.vala:1671: Restoring window to 600x400 pixels
[+0.09s] DEBUG: app-window.vala:1675: Restoring window to maximized
[+0.09s] DEBUG: autosave-manager.vala:64: Loading autosave information
[+0.09s] DEBUG: autosave-manager.vala:259: Waiting to autosave...
[+0.15s] DEBUG: scanner.vala:1454: sane_init () -> SANE_STATUS_GOOD
[+0.15s] DEBUG: scanner.vala:1460: SANE version 1.0.27
[+0.15s] DEBUG: scanner.vala:1521: Requesting redetection of scan devices
[+0.15s] DEBUG: scanner.vala:806: Processing request
[+0.19s] DEBUG: autosave-manager.vala:281: Autosaving book information
[+0.32s] DEBUG: gdk_pixbuf_from_pixdata() called on:
[+0.32s] DEBUG: Encoding raw
[+0.32s] DEBUG: Dimensions: 16 x 16
[+0.32s] DEBUG: Rowstride: 64, Length: 1048
[+0.32s] DEBUG: Copy pixels == false
[+0.32s] DEBUG: gdk_pixbuf_from_pixdata() called on:
[+0.32s] DEBUG: Encoding raw
[+0.32s] DEBUG: Dimensions: 16 x 16
[+0.32s] DEBUG: Rowstride: 64, Length: 1048
[+0.32s] DEBUG: Copy pixels == false
[+0.32s] DEBUG: gdk_pixbuf_from_pixdata() called on:
[+0.32s] DEBUG: Encoding raw
[+0.32s] DEBUG: Dimensions: 16 x 16
[+0.32s] DEBUG: Rowstride: 64, Length: 1048
[+0.32s] DEBUG: Copy pixels == false
[+0.41s] DEBUG: app-window.vala:1775: Saving state to /home/bartb1959/.cache/simple-scan/state
[+3.08s] DEBUG: simple-scan.vala:454: Requesting scan at 300 dpi from device '(null)'
[+3.08s] DEBUG: scanner.vala:1569: Scanner.scan ("(null)", dpi=300, scan_mode=ScanMode.COLOR, depth=8, type=ScanType.SINGLE, paper_width=2159, paper_height=2794, brightness=0, contrast=0, delay=15ms)
[+6.98s] DEBUG: scanner.vala:341: sane_get_devices () -> SANE_STATUS_GOOD
[+6.98s] DEBUG: scanner.vala:353: Device: name="brother4:net1;dev0" vendor="Brother" model="*mfcj985dwxl" type="MFCJ985DW"
[+6.98s] DEBUG: scanner.vala:353: Device: name="brother4:bus2;dev7" vendor="Brother" model="MFC-J985DW" type="USB scanner"
[+6.98s] DEBUG: scanner.vala:806: Processing request
[+8.67s] DEBUG: scanner.vala:867: sane_open ("brother4:net1;dev0") -> SANE_STATUS_GOOD
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (0)
[+8.67s] DEBUG: scanner.vala:738: Option 0: name='(null)' title='Number of options' type=bool size=4 cap=soft-detect
[+8.67s] DEBUG: scanner.vala:741: Description: Read-only option that specifies how many options a specific devices supports.
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (1)
[+8.67s] DEBUG: scanner.vala:738: Option 1: name='(null)' title='Mode' type=group size=4 cap=advanced
[+8.67s] DEBUG: scanner.vala:741: Description:
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (2)
[+8.67s] DEBUG: scanner.vala:738: Option 2: name='mode' title='Scan mode' type=string size=30 values=["Black & White", "Gray[Error Diffusion]", "True Gray", "24bit Color", "24bit Color[Fast]"] cap=soft-select,soft-detect
[+8.67s] DEBUG: scanner.vala:741: Description: Select the scan mode
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (3)
[+8.67s] DEBUG: scanner.vala:738: Option 3: name='resolution' title='Scan resolution' type=int size=4 unit=dpi values=[100, 150, 200, 300, 400, 600, 1200, 2400, 4800, 9600] cap=soft-select,soft-detect
[+8.67s] DEBUG: scanner.vala:741: Description: Sets the resolution of the scanned image.
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (4)
[+8.67s] DEBUG: scanner.vala:738: Option 4: name='source' title='Scan source' type=string size=64 values=["FlatBed", "Automatic Document Feeder(left aligned)", "Automatic Document Feeder(left aligned,Duplex)", "Automatic Document Feeder(centrally aligned)", "Automatic Document Feeder(centrally aligned,Duplex)"] cap=soft-select,soft-detect
[+8.67s] DEBUG:

[+0.00s] DEBUG: simple-scan.vala:637: Starting Simple Scan 3.26.3, PID=14852
[+0.02s] CRITICAL: g_action_print_detailed_name: assertion 'g_action_name_is_valid (action_name)' failed
[+0.02s] CRITICAL: gtk_application_set_accels_for_action: assertion 'detailed_action_name != NULL' failed
[+0.05s] DEBUG: app-window.vala:1714: Loading state from /home/bartb1959/.cache/simple-scan/state
[+0.09s] DEBUG: app-window.vala:1671: Restoring window to 600x400 pixels
[+0.09s] DEBUG: app-window.vala:1675: Restoring window to maximized
[+0.09s] DEBUG: autosave-manager.vala:64: Loading autosave information
[+0.09s] DEBUG: autosave-manager.vala:259: Waiting to autosave...
[+0.15s] DEBUG: scanner.vala:1454: sane_init () -> SANE_STATUS_GOOD
[+0.15s] DEBUG: scanner.vala:1460: SANE version 1.0.27
[+0.15s] DEBUG: scanner.vala:1521: Requesting redetection of scan devices
[+0.15s] DEBUG: scanner.vala:806: Processing request
[+0.19s] DEBUG: autosave-manager.vala:281: Autosaving book information
[+0.32s] DEBUG: gdk_pixbuf_from_pixdata() called on:
[+0.32s] DEBUG: Encoding raw
[+0.32s] DEBUG: Dimensions: 16 x 16
[+0.32s] DEBUG: Rowstride: 64, Length: 1048
[+0.32s] DEBUG: Copy pixels == false
[+0.32s] DEBUG: gdk_pixbuf_from_pixdata() called on:
[+0.32s] DEBUG: Encoding raw
[+0.32s] DEBUG: Dimensions: 16 x 16
[+0.32s] DEBUG: Rowstride: 64, Length: 1048
[+0.32s] DEBUG: Copy pixels == false
[+0.32s] DEBUG: gdk_pixbuf_from_pixdata() called on:
[+0.32s] DEBUG: Encoding raw
[+0.32s] DEBUG: Dimensions: 16 x 16
[+0.32s] DEBUG: Rowstride: 64, Length: 1048
[+0.32s] DEBUG: Copy pixels == false
[+0.41s] DEBUG: app-window.vala:1775: Saving state to /home/bartb1959/.cache/simple-scan/state
[+3.08s] DEBUG: simple-scan.vala:454: Requesting scan at 300 dpi from device '(null)'
[+3.08s] DEBUG: scanner.vala:1569: Scanner.scan ("(null)", dpi=300, scan_mode=ScanMode.COLOR, depth=8, type=ScanType.SINGLE, paper_width=2159, paper_height=2794, brightness=0, contrast=0, delay=15ms)
[+6.98s] DEBUG: scanner.vala:341: sane_get_devices () -> SANE_STATUS_GOOD
[+6.98s] DEBUG: scanner.vala:353: Device: name="brother4:net1;dev0" vendor="Brother" model="*mfcj985dwxl" type="MFCJ985DW"
[+6.98s] DEBUG: scanner.vala:353: Device: name="brother4:bus2;dev7" vendor="Brother" model="MFC-J985DW" type="USB scanner"
[+6.98s] DEBUG: scanner.vala:806: Processing request
[+8.67s] DEBUG: scanner.vala:867: sane_open ("brother4:net1;dev0") -> SANE_STATUS_GOOD
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (0)
[+8.67s] DEBUG: scanner.vala:738: Option 0: name='(null)' title='Number of options' type=bool size=4 cap=soft-detect
[+8.67s] DEBUG: scanner.vala:741: Description: Read-only option that specifies how many options a specific devices supports.
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (1)
[+8.67s] DEBUG: scanner.vala:738: Option 1: name='(null)' title='Mode' type=group size=4 cap=advanced
[+8.67s] DEBUG: scanner.vala:741: Description:
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (2)
[+8.67s] DEBUG: scanner.vala:738: Option 2: name='mode' title='Scan mode' type=string size=30 values=["Black & White", "Gray[Error Diffusion]", "True Gray", "24bit Color", "24bit Color[Fast]"] cap=soft-select,soft-detect
[+8.67s] DEBUG: scanner.vala:741: Description: Select the scan mode
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (3)
[+8.67s] DEBUG: scanner.vala:738: Option 3: name='resolution' title='Scan resolution' type=int size=4 unit=dpi values=[100, 150, 200, 300, 400, 600, 1200, 2400, 4800, 9600] cap=soft-select,soft-detect
[+8.67s] DEBUG: scanner.vala:741: Description: Sets the resolution of the scanned image.
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (4)
[+8.67s] DEBUG: scanner.vala:738: Option 4: name='source' title='Scan source' type=string size=64 values=["FlatBed", "Automatic Document Feeder(left aligned)", "Automatic Document Feeder(left aligned,Duplex)", "Automatic Document Feeder(centrally aligned)", "Automatic Document Feeder(centrally aligned,Duplex)"] cap=soft-select,soft-detect
[+8.67s] DEBUG: scanner.vala:741: Description: Selects the scan source (such as a document-feeder).
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (5)
[+8.67s] DEBUG: scanner.vala:738: Option 5: name='brightness' title='Brightness' type=fixed size=4 unit=percent min=-50.000000, max=50.000000, quant=65536 cap=soft-select,soft-detect,inactive
[+8.67s] DEBUG: scanner.vala:741: Description: Controls the brightness of the acquired image.
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (6)
[+8.67s] DEBUG: scanner.vala:738: Option 6: name='contrast' title='Contrast' type=fixed size=4 unit=percent min=-50.000000, max=50.000000, quant=65536 cap=soft-select,soft-detect,inactive
[+8.67s] DEBUG: scanner.vala:741: Description: Controls the contrast of the acquired image.
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (7)
[+8.67s] DEBUG: scanner.vala:738: Option 7: name='(null)' title='Geometry' type=group size=4 cap=advanced
[+8.67s] DEBUG: scanner.vala:741: Description:
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (8)
[+8.67s] DEBUG: scanner.vala:738: Option 8: name='tl-x' title='Top-left x' type=fixed size=4 unit=mm min=0.000000, max=215.899994, quant=6553 cap=soft-select,soft-detect
[+8.67s] DEBUG: scanner.vala:741: Description: Top-left x position of scan area.
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (9)
[+8.67s] DEBUG: scanner.vala:738: Option 9: name='tl-y' title='Top-left y' type=fixed size=4 unit=mm min=0.000000, max=355.599991, quant=6553 cap=soft-select,soft-detect
[+8.67s] DEBUG: scanner.vala:741: Description: Top-left y position of scan area.
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (10)
[+8.67s] DEBUG: scanner.vala:738: Option 10: name='br-x' title='Bottom-right x' type=fixed size=4 unit=mm min=0.000000, max=215.899994, quant=6553 cap=soft-select,soft-detect
[+8.67s] DEBUG: scanner.vala:741: Description: Bottom-right x position of scan area.
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (11)
[+8.67s] DEBUG: scanner.vala:738: Option 11: name='br-y' title='Bottom-right y' type=fixed size=4 unit=mm min=0.000000, max=355.599991, quant=6553 cap=soft-select,soft-detect
[+8.67s] DEBUG: scanner.vala:741: Description: Bottom-right y position of scan area.
[+8.67s] DEBUG: scanner.vala:888: sane_get_option_descriptor (12)
[+8.67s] DEBUG: scanner.vala:549: sane_control_option (4, SANE_ACTION_SET_VALUE, "FlatBed") -> (SANE_STATUS_GOOD, "FlatBed")
[+8.67s] DEBUG: scanner.vala:549: sane_control_option (2, SANE_ACTION_SET_VALUE, "24bit Color") -> (SANE_STATUS_GOOD, "24bit Color")
[+8.67s] DEBUG: scanner.vala:465: sane_control_option (3, SANE_ACTION_SET_VALUE, 300) -> (SANE_STATUS_GOOD, 300)
[+8.67s] DEBUG: scanner.vala:505: sane_control_option (10, SANE_ACTION_SET_VALUE, 215.900000) -> (SANE_STATUS_GOOD, 215.880234)
[+8.67s] DEBUG: scanner.vala:505: sane_control_option (11, SANE_ACTION_SET_VALUE, 279.400000) -> (SANE_STATUS_GOOD, 279.374420)
[+13.99s] DEBUG: scanner.vala:1217: sane_start (page=0, pass=0) -> SANE_STATUS_GOOD
[+13.99s] DEBUG: scanner.vala:1234: sane_get_parameters () -> SANE_STATUS_GOOD
[+13.99s] DEBUG: scanner.vala:1246: Parameters: format=SANE_FRAME_RGB last_frame=SANE_TRUE bytes_per_line=7536 pixels_per_line=2512 lines=3298 depth=8
[+13.99s] DEBUG: simple-scan.vala:349: Page is 2512 pixels wide, 3298 pixels high, 8 bits per pixel
[+14.01s] DEBUG: simple-scan.vala:283: Getting color profile for device brother4:net1;dev0
[+14.02s] DEBUG: simple-scan.vala:303: Unable to find colord device brother4:net1;dev0: property match 'Serial'='sane:brother4:net1;dev0' does not exist

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: simple-scan 3.26.3-0ubuntu0.17.10.0
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: GNOME
Date: Thu Feb 15 19:06:37 2018
InstallationDate: Installed on 2017-06-21 (239 days ago)
InstallationMedia: Ubuntu-GNOME 16.10 "Yakkety Yak" - Release amd64 (20161012.1)
JournalErrors:
 Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system.
       Users in the 'systemd-journal' group can see all messages. Pass -q to
       turn off this notice.
 No journal files were opened due to insufficient permissions.
MachineType: HP 750-114
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed root=UUID=b77243f6-b79e-4d67-8e13-bdd3854a2fbb ro quiet splash vt.handoff=7
SourcePackage: simple-scan
UpgradeStatus: Upgraded to artful on 2017-11-10 (97 days ago)
dmi.bios.date: 01/11/2016
dmi.bios.vendor: AMI
dmi.bios.version: A0.14
dmi.board.name: 2B47
dmi.board.vendor: HP
dmi.board.version: 1.04
dmi.chassis.type: 3
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnAMI:bvrA0.14:bd01/11/2016:svnHP:pn750-114:pvr1.04:rvnHP:rn2B47:rvr1.04:cvnHP:ct3:cvr:
dmi.product.family: 103C_53316J G=D
dmi.product.name: 750-114
dmi.product.version: 1.04
dmi.sys.vendor: HP

Revision history for this message
bjb1959 (bart-burroughs-cox) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in simple-scan (Ubuntu):
status: New → Confirmed
Revision history for this message
Peter Wibberley (p-wibberley) wrote :

For me, the application works but most of the button icons do not display properly.

Revision history for this message
OS (osem) wrote :

Same here. Using printer Brother DCP-L2552DN

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