Ubuntu
software-center package

software-center crashed with IOError in _open(): [Errno 13] Permission denied: '/home/carcass/.cache/software-center/software-center.log'

Bug #746901 reported by Ross C on 2011-04-01

This bug report is a duplicate of: Bug #688682: software-center crashed with IOError in _open(). Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	software-center (Ubuntu)	New	Undecided	Unassigned

Bug Description

Binary package hint: software-center

software-center crashed when attempting to install the google chrome .deb

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: software-center 3.1.24.4
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Uname: Linux 2.6.38-7-generic i686
Architecture: i386
Date: Thu Mar 31 18:43:39 2011
ExecutablePath: /usr/share/software-center/software-center
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
InterpreterPath: /usr/bin/python2.7
ProcCmdline: /usr/bin/python /usr/bin/software-center /home/username/Downloads/google-chrome-stable_current_amd64.deb
ProcEnviron:
LANGUAGE=en_US:en
LANG=en_US.UTF-8
SHELL=/bin/bash
PythonArgs: ['/usr/bin/software-center', '/home/username/Downloads/google-chrome-stable_current_amd64.deb']
SourcePackage: software-center
Title: software-center crashed with IOError in _open(): [Errno 13] Permission denied: '/home/carcass/.cache/software-center/software-center.log'
UpgradeStatus: Upgraded to natty on 2011-04-01 (0 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Tags:

Revision history for this message

Ross C (human-error13) wrote on 2011-04-01:

Traceback.txt Edit (838 bytes, text/plain; charset="utf-8")

Revision history for this message

Ross C (human-error13) wrote on 2011-04-01:

Download full text (4.2 KiB)

Actually, this appears to be a problem with software center itself...

"/usr/bin/software-center" results in the following output and another software center crash:

WARNING:root:trying to fix not writable cache directory
ERROR:root:failed to fix not writable cache directory
Traceback (most recent call last):
  File "/usr/share/software-center/softwarecenter/paths.py", line 59, in try_to_fixup_root_owned_dir_via_remove
    os.rmdir(directory)
OSError: [Errno 39] Directory not empty: '/home/carcass/.cache/software-center'
WARNING:root:trying to fix non-writeable logfile
WARNING:softwarecenter.fixme:logs to the root logger: '('/usr/share/software-center/softwarecenter/log.py', 96, '<module>')'
2011-03-31 18:59:07,387 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/share/software-center/softwarecenter/log.py', 96, '<module>')'
2011-03-31 18:59:07,387 - root - WARNING - trying to fix non-writeable logfile
ERROR:root:failed to fix non-writeable logfile
Traceback (most recent call last):
  File "/usr/share/software-center/softwarecenter/log.py", line 97, in <module>
    os.remove(logfile_path)
OSError: [Errno 13] Permission denied: '/home/carcass/.cache/software-center/software-center.log'
WARNING:softwarecenter.fixme:logs to the root logger: '('/usr/share/software-center/softwarecenter/log.py', 99, '<module>')'
2011-03-31 18:59:07,387 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/share/software-center/softwarecenter/log.py', 99, '<module>')'
2011-03-31 18:59:07,387 - root - ERROR - failed to fix non-writeable logfile
Traceback (most recent call last):
  File "/usr/share/software-center/softwarecenter/log.py", line 97, in <module>
    os.remove(logfile_path)
OSError: [Errno 13] Permission denied: '/home/carcass/.cache/software-center/software-center.log'
Traceback (most recent call last):
  File "/usr/bin/software-center", line 47, in <module>
    import softwarecenter.log
  File "/usr/share/software-center/softwarecenter/log.py", line 103, in <module>
    backupCount=5)
  File "/usr/lib/python2.7/logging/handlers.py", line 118, in __init__
    BaseRotatingHandler.__init__(self, filename, mode, encoding, delay)
  File "/usr/lib/python2.7/logging/handlers.py", line 65, in __init__
    logging.FileHandler.__init__(self, filename, mode, encoding, delay)
  File "/usr/lib/python2.7/logging/__init__.py", line 893, in __init__
    StreamHandler.__init__(self, self._open())
  File "/usr/lib/python2.7/logging/__init__.py", line 912, in _open
    stream = open(self.baseFilename, self.mode)
IOError: [Errno 13] Permission denied: '/home/carcass/.cache/software-center/software-center.log'

--------------------

running "sudo /usr/bin/software-center" actually opens software center and this is terminal output:

Actually, this appears to be a problem with software center itself...

"/usr/bin/software-center" results in the following output and another software center crash:

WARNING:root:trying to fix not writable cache directory
ERROR:root:failed to fix not writable cache directory
Traceback (most recent call last):
  File "/usr/share/software-center/softwarecenter/paths.py", line 59, in try_to_fixup_root_owned_dir_via_remove
    os.rmdir(directory)
OSError: [Errno 39] Directory not empty: '/home/carcass/.cache/software-center'
WARNING:root:trying to fix non-writeable logfile
WARNING:softwarecenter.fixme:logs to the root logger: '('/usr/share/software-center/softwarecenter/log.py', 96, '<module>')'
2011-03-31 18:59:07,387 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/share/software-center/softwarecenter/log.py', 96, '<module>')'
2011-03-31 18:59:07,387 - root - WARNING - trying to fix non-writeable logfile
ERROR:root:failed to fix non-writeable logfile
Traceback (most recent call last):
  File "/usr/share/software-center/softwarecenter/log.py", line 97, in <module>
    os.remove(logfile_path)
OSError: [Errno 13] Permission denied: '/home/carcass/.cache/software-center/software-center.log'
WARNING:softwarecenter.fixme:logs to the root logger: '('/usr/share/software-center/softwarecenter/log.py', 99, '<module>')'
2011-03-31 18:59:07,387 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/share/software-center/softwarecenter/log.py', 99, '<module>')'
2011-03-31 18:59:07,387 - root - ERROR - failed to fix non-writeable logfile
Traceback (most recent call last):
  File "/usr/share/software-center/softwarecenter/log.py", line 97, in <module>
    os.remove(logfile_path)
OSError: [Errno 13] Permission denied: '/home/carcass/.cache/software-center/software-center.log'
Traceback (most recent call last):
  File "/usr/bin/software-center", line 47, in <module>
    import softwarecenter.log 
  File "/usr/share/software-center/softwarecenter/log.py", line 103, in <module>
    backupCount=5)
  File "/usr/lib/python2.7/logging/handlers.py", line 118, in __init__
    BaseRotatingHandler.__init__(self, filename, mode, encoding, delay)
  File "/usr/lib/python2.7/logging/handlers.py", line 65, in __init__
    logging.FileHandler.__init__(self, filename, mode, encoding, delay)
  File "/usr/lib/python2.7/logging/__init__.py", line 893, in __init__
    StreamHandler.__init__(self, self._open())
  File "/usr/lib/python2.7/logging/__init__.py", line 912, in _open
    stream = open(self.baseFilename, self.mode)
IOError: [Errno 13] Permission denied: '/home/carcass/.cache/software-center/software-center.log'

--------------------

running "sudo /usr/bin/software-center" actually opens software center and this is terminal output:

2011-03-31 19:02:33,701 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/share/software-center/softwarecenter/db/database.py', 154, 'open')'
2011-03-31 19:02:33,701 - root - WARNING - failed to add sca db Couldn't stat '/root/.cache/software-center/software-center-agent.db' (No such file or directory)
/usr/share/software-center/softwarecenter/app.py:1119: Warning: g_object_set_qdata: assertion `G_IS_OBJECT (object)' failed
  self.window_main.show_all()
2011-03-31 19:02:34,347 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/lib/pymodules/python2.7/zeitgeist/client.py', 367, 'reconnect_monitors')'
2011-03-31 19:02:34,347 - zeitgeist.client - INFO - Reconnected to Zeitgeist engine...
/usr/share/software-center/softwarecenter/SimpleGtkbuilderApp.py:50: Warning: g_object_set_qdata: assertion `G_IS_OBJECT (object)' failed
  gtk.main()
2011-03-31 19:02:35,234 - softwarecenter.backend.scagent - WARNING - error in query_info 'Operation not supported'
2011-03-31 19:02:35,234 - softwarecenter.db.update - WARNING - error: Operation not supported
2011-03-31 19:02:35,513 - softwarecenter.app - INFO - software-center-agent finished with status 1
2011-03-31 19:03:41,639 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/share/software-center/softwarecenter/db/database.py', 154, 'open')'
2011-03-31 19:03:41,639 - root - WARNING - failed to add sca db Couldn't stat '/root/.cache/software-center/software-center-agent.db' (No such file or directory)

------------

I hope this helps.
~Ross

Revision history for this message

Apport retracing service (apport) wrote on 2011-04-04: This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #688682, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.