[canary] installation failed with "cannot seal the encryption keys"
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
snapd |
In Progress
|
Undecided
|
Unassigned | ||
subiquity |
Confirmed
|
Undecided
|
Unassigned | ||
ubuntu-desktop-provision |
Triaged
|
Critical
|
Unassigned | ||
subiquity (Ubuntu) |
Triaged
|
Critical
|
Unassigned |
Bug Description
Mantic 20230817
For some reason installation in a VM failed with:
=====
2023-08-18 08:42:55,702 ERROR root:30 finish: subiquity/
- Finish setup of run system for "enhanced-
2023-08-18 08:42:55,702 ERROR root:30 finish: subiquity/
- Finish setup of run system for "enhanced-
2023-08-18 08:42:55,702 DEBUG subiquity.
2023-08-18 08:42:55,714 INFO subiquity.
2023-08-18 08:42:55,714 ERROR root:30 finish: subiquity/
- Finish setup of run system for "enhanced-
2023-08-18 08:42:55,715 INFO root:30 start: subiquity/
2023-08-18 08:42:55,715 ERROR subiquity.
Traceback (most recent call last):
File "/snap/
await self.app.
aiohttp.
- Finish setup of run system for "enhanced-
2023-08-18 08:42:55,717 ERROR subiquity.
Traceback (most recent call last):
File "/snap/
await self.app.
aiohttp.
- Finish setup of run system for "enhanced-
=====
The error should be exposed to the user instead of crashing. There error is not displayed in the console of the installer either.
About the error itself, I've no clue what it means, since it's an installation from a fresh VM, straight to the live session.
Changed in subiquity (Ubuntu): | |
importance: | Undecided → Wishlist |
status: | New → Triaged |
no longer affects: | ubuntu-desktop-installer |
Changed in subiquity: | |
status: | New → Confirmed |
Changed in ubuntu-desktop-installer: | |
status: | New → Triaged |
importance: | Undecided → Wishlist |
Changed in subiquity (Ubuntu): | |
importance: | Wishlist → Critical |
Changed in ubuntu-desktop-installer: | |
importance: | Wishlist → Critical |
Changed in snapd: | |
status: | New → In Progress |
affects: | ubuntu-desktop-installer → ubuntu-desktop-provision |
I had the same error on a Dell laptop (Latitude 7420)
"cannot seal the encryption keys: cannot add EFI secure boot policy profile: cannot compute secure boot policy profile: the current boot was preceeded by a boot attempt to an EFI application that returned to the boot manager, without a reboot in between"
I'm not sure what to make of this error.