Ubuntu
system-config-printer package

system-config-printer will not let me choose my own driver, prompt merely exits

Bug #548636 reported by James Clemence
4
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: system-config-printer

When I open system-config-printer to add a new network printer, I get the 'searching for driver' box comes up, does its thing, and then closes with no apparent gain. How do I manually choose my own driver - as before when it didnt find an appropriate one it brought up a box for you to select the driver you wanted to use.

J

See original description
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Usually system-config-printer only skips directly to the print queue name if it finds a matching driver. If it only finds a driver for a similar model, a driver which only matches a page description language of the printer (PostScript, PCL) or even the universal fallback of a Generic Text-only Printer, it always shows the step of selecting manufacturer, model, and driver.

Can you tell which printer you have?

Changed in system-config-printer (Ubuntu):
status: New → Incomplete
Revision history for this message
James Clemence (jvc26) wrote :

Konica Minolta Bizhub C200.

J

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

I cannot reproduce this problem. If I simulate the presence of your printer by starting system-config-printer with

system-config-printer --setup-printer="file:/tmp/printout" --devid='MFG:Konica Minolta;MDL:Bizhub C200;'

I get directly to the step of choosing manufacturer and model.

Can you start system-config-printer in a terminal window via the command

system-config-printer

try to set up your printer and if the New Printer wizard disappears post the output from system-config-printer in the terminal window?

Revision history for this message
James Clemence (jvc26) wrote :

Interestingly, following the updates this morning I am able to install the driver for the printer, so whatever was causing the issue appears to have gone away. The output from the terminal was:

Traceback (most recent call last):
  File "/usr/share/system-config-printer/asyncipp.py", line 193, in send_reply
    self._reply_handler (self._conn, result)
  File "/usr/share/system-config-printer/asyncpk1.py", line 125, in _ipp_reply_handler
    self._client_reply_handler (self._conn, *args)
  File "/usr/lib/pymodules/python2.6/cupshelpers/cupshelpers.py", line 564, in _reply_handler
    for uri, data in devices.iteritems():
AttributeError: 'NoneType' object has no attribute 'iteritems'
No ID match for device socket://192.168.1.200:9100:
  <manufacturer>KONICA MINOLTA</manufacturer>
  <model>bizhub C200</model>
  <description>KONICA MINOLTA bizhub C200</description>
  <commandset></commandset>
Using lsb/usr/cups-included/textonly.ppd (status: 3)

I had to use the C250 driver as there doesnt appear to be one for the C200.

Thanks for your help,

J

description: updated
Changed in system-config-printer (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
James Clemence (jvc26) wrote :

I've changed the status to Invalid, but will reopen if necessary.

J

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

This problem is already known and fixed in the current version of system-config-printer (-0ubuntu7).

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