empathy hangs on import from pidgin

Bug #480378 reported by Reuben Thomas
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Empathy
Invalid
Undecided
Unassigned
telepathy-mission-control-5 (Ubuntu)
Triaged
Medium
Ubuntu Desktop Bugs

Bug Description

Binary package hint: empathy

Running empathy again (2.28.1.1-0ubuntu1), it offers me to import from Pidgin, so I try, but it just hangs, opening no window and installing no icon on the taskbar. I obtained the following backtrace:

(gdb) where
#0 0x00cd8422 in __kernel_vsyscall ()
#1 0x07911b6b in *__GI___poll (fds=0x7992ff4, nfds=9, timeout=-1)
    at ../sysdeps/unix/sysv/linux/poll.c:83
#2 0x00d2253b in IA__g_poll (fds=0x98adcb0, nfds=9, timeout=-1)
    at /build/buildd/glib2.0-2.22.2/glib/gpoll.c:127
#3 0x00d1555b in g_main_context_poll (context=0x971eb10, block=<value optimized out>, dispatch=1,
    self=0x95bb028) at /build/buildd/glib2.0-2.22.2/glib/gmain.c:2904
#4 g_main_context_iterate (context=0x971eb10, block=<value optimized out>, dispatch=1,
    self=0x95bb028) at /build/buildd/glib2.0-2.22.2/glib/gmain.c:2586
#5 0x00d15b8f in IA__g_main_loop_run (loop=0x98acf98)
    at /build/buildd/glib2.0-2.22.2/glib/gmain.c:2799
#6 0x04d2b419 in IA__gtk_main () at /build/buildd/gtk+2.0-2.18.3/gtk/gtkmain.c:1218
#7 0x0805c03c in ?? ()
#8 0x07869b56 in __libc_start_main (main=0x805b710, argc=1, ubp_av=0xbfee8f64, init=0x80825b0,
    fini=0x80825a0, rtld_fini=0x57cd20 <_dl_fini>, stack_end=0xbfee8f5c) at libc-start.c:220
#9 0x0805a841 in ?? ()

If I kill it and start it again, it doesn't even open the import dialog, but just hangs as above.

ProblemType: Bug
Architecture: i386
Date: Tue Nov 10 23:39:22 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: aes_i586 aes_generic binfmt_misc ppdev lp parport bridge stp bnep vboxnetadp vboxnetflt vboxdrv uinput usblp pl2303 asix usbnet mii usbserial snd_hda_codec_idt snd_usb_audio snd_usb_lib snd_hda_intel snd_hda_codec snd_pcm_oss snd_mixer_oss snd_hwdep snd_pcm snd_seq_dummy snd_seq_oss snd_seq_midi snd_rawmidi arc4 snd_seq_midi_event ecb snd_seq snd_timer nls_iso8859_1 snd_seq_device iptable_filter nls_cp437 ath5k mac80211 ath ip_tables btusb snd snd_page_alloc soundcore x_tables cfg80211 usbhid applesmc gspca_sonixj gspca_main videodev v4l1_compat vfat fat led_class input_polldev reiserfs fbcon tileblit font bitblit softcursor usb_storage sky2 ohci1394 ieee1394 i915 drm i2c_algo_bit intel_agp agpgart video output
Package: empathy 2.28.1.1-0ubuntu1
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_GB.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: empathy
Uname: Linux 2.6.31-14-generic i686

Revision history for this message
Reuben Thomas (rrt) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

Changed in empathy (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Medium
Revision history for this message
Reuben Thomas (rrt) wrote :

I've opened an upstream bug. I'm curious, why aren't bugs forwarded upstream by Ubuntu as Debian does?

Revision history for this message
Omer Akram (om26er) wrote :

@Reuben Thomas can you plz provide the upstream bug link

Revision history for this message
Reuben Thomas (rrt) wrote : Re: [Bug 480378] Re: empathy hangs on import from pidgin

I'm sorry, I can't actually find the upstream bug. I log into GNOME
bugzilla and look for all my bugs including resolved ones, and see no
empathy bugs...So, I filed a new one: GNOME Bug #606660.

--
http://rrt.sc3d.org
Imagine someone who has only ever heard music once

Revision history for this message
Omer Akram (om26er) wrote :

attached the upstream link commnets there are appreciated:
https://bugzilla.gnome.org/show_bug.cgi?id=606660

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for sending the bug to GNOME

Changed in empathy (Ubuntu):
status: New → Triaged
Revision history for this message
Omer Akram (om26er) wrote :

I faced it previously but now with empathy i imported 4 accounts from pidgin an empathy didn't hang.

Revision history for this message
Omer Akram (om26er) wrote :

I am using empathy 2.29.5

Revision history for this message
Omer Akram (om26er) wrote :

This is not an issue in empathy as upstream developer said. Its an issue in telepathy-mission-control and its has already been sent to the developers of mission control http://bugs.freedesktop.org/show_bug.cgi?id=26714 Thanks.

affects: empathy (Ubuntu) → telepathy-mission-control-5 (Ubuntu)
Changed in empathy:
importance: Unknown → Undecided
status: Unknown → New
Omer Akram (om26er)
Changed in empathy:
status: New → Invalid
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