sip calls garbled (PCMu/a)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
telepathy-sofiasip |
Unknown
|
Medium
|
|||
telepathy-rakia (Ubuntu) |
Triaged
|
Low
|
Unassigned |
Bug Description
Binary package hint: empathy
I use Gizmo (sipphone.com) with Google Voice and a SIP client on my laptop to place/receive voice calls on the cheap.
Twinkle is my benchmark SIP client, since I've found it to be very reliable compared to other clients available in the Ubuntu repos, especially "on the go" connected to random NATed wireless access points.
I would like to use Telepathy/
Unfortunately, the audio during calls is garbled (syllables seem to appear out of order, drop etc), while in Twinkle with the exact same setup, audio is solid.
The empathy log and twinkle log both show the codec negotiated as PCMU/A.
I have experienced this in many network environments and on several different computers, and I believe it is a problem for everyone. Currently I am on a campus network which gives me a public IP, so it is not specifically an issue with NAT.
Can other people report their success/failure with SIP calls? Please include the logs (from Help > Debug) for Empathy and sofiasip.
Changed in telepathy-sofiasip: | |
importance: | Unknown → Medium |
status: | Unknown → Confirmed |
Changed in telepathy-sofiasip: | |
importance: | Medium → Unknown |
Changed in telepathy-sofiasip: | |
importance: | Unknown → Medium |
affects: | telepathy-sofiasip (Ubuntu) → telepathy-rakia (Ubuntu) |
Changed in telepathy-sofiasip: | |
status: | Confirmed → Incomplete |
Changed in telepathy-sofiasip: | |
status: | Incomplete → Unknown |
these logs show a session where I start empathy, place a call to "echo" (Gizmo's test service), listen to garbled/dropping audio for a few seconds, and hang up.