package ubuntu-docs 16.04.4 failed to install/upgrade: symbolic link '/usr/share/help/br/ubuntu-help/addremove-sources.page' size has changed from 60 to 0

Try this in a terminal to fix it:

sudo apt purge ubuntu-docs
sudo apt install ubuntu-docs gnome-user-docs

sorry, the last command should just read:

sudo apt install ubuntu-docs

Hi Gunnar, Thanks so much for the prompt response. I just finished
purging and reinstalling ubuntu-docs per your instructions and that seems
to have fixed the problem, at least by what I saw in the terminal. I don't
know if you need to see it or not but here's a copy of it anyway:

r@r-M-7301U:~$ sudo apt install ubuntu-docs
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer
required:
  cgmanager dns-root-data dnsmasq-base espeak-data fonts-stix g++-5
  hardening-includes hwdata imagemagick-common javascript-common
libappstream3
  libboost-date-time1.58.0 libboost-filesystem1.58.0
libboost-iostreams1.58.0
  libboost-random1.58.0 libboost-system1.58.0 libboost-thread1.58.0
  libcamel-1.2-54 libcloog-isl4 libclutter-gst-2.0-0 libcolamd2
libcolamd2.9.1
  libedataserver-1.2-21 libefivar0 libespeak1 libfwup0 libglew1.13
  libgrilo-0.2-1 libhunspell-1.3-0 libical1a libiscsi2 libjasper1
libjs-jquery
  libkf5gpgmepp5 libkf5kcmutils-data libkf5kcmutils5
  libkf5kdelibs4support-data libkf5kdelibs4support5
libkf5kdelibs4support5-bin
  libkf5kiofilewidgets5 libkf5quickaddons5 liblircclient0 liblouis9
  liblouisutdml6 liblua5.2-0 libopencc1 liborcus-0.10-0v5
  libpackagekit-glib2-16 libpoppler58 libprocps4 libprotobuf-lite9v5
  libprotobuf9v5 libqmi-glib1 libqt4-opengl libqtwebkit4 libquvi-scripts
  libquvi7 libraw15 libreoffice-gtk libreoffice-gtk2 libreoffice-style-human
  librhythmbox-core9 libstdc++-5-dev libsuitesparseconfig4
  libsuitesparseconfig4.4.6 libvpx3 libwebp5 libwebpmux1
  libwebrtc-audio-processing-0 libx86-1 libxapian-1.3-5 libxapian22v5
  linux-headers-4.4.0-31 linux-headers-4.4.0-31-generic
linux-headers-4.4.0-83
  linux-headers-4.4.0-83-generic linux-headers-4.4.0-92
  linux-headers-4.4.0-92-generic linux-headers-4.4.0-93
  linux-headers-4.4.0-93-generic linux-headers-4.4.0-96
  linux-headers-4.4.0-96-generic linux-image-4.4.0-31-generic
  linux-image-4.4.0-83-generic linux-image-4.4.0-92-generic
  linux-image-4.4.0-93-generic linux-image-4.4.0-96-generic
  linux-image-extra-4.4.0-31-generic linux-image-extra-4.4.0-83-generic
  linux-image-extra-4.4.0-92-generic linux-image-extra-4.4.0-93-generic
  linux-image-extra-4.4.0-96-generic lp-solve pm-utils python-debianbts
  python-pysimplesoap python-reportbug system-config-printer-gnome vbetool
Use 'sudo apt autoremove' to remove them.
The following NEW packages will be installed:
  ubuntu-docs
0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 0 B/1,106 kB of archives.
After this operation, 70.5 MB of additional disk space will be used.
Selecting previously unselected package ubuntu-docs.
(Reading database ... 377895 files and directories currently installed.)
Preparing to unpack .../ubuntu-docs_17.04.3_all.deb ...
Unpacking ubuntu-docs (17.04.3) ...
Setting up ubuntu-docs (17.04.3) ...
r@r-M-7301U:~$

Probably too much information but too much is better then not enough.
Thanks again for the great response.

Regards, Bob

On Sun, Oct 22, 2017 at 7:37 PM, Gunnar Hjalmarsson <
<email address hidden>> wrote:

> *** This bug is a duplicate of bug 13646...

Great that it worked. Actually this kind of problem has been reported several times before, which is the reason why I marked this report as a duplicate bug.

One thing I see is that there seems to be room for cleaning up your disk from unneeded packages by running the command:

sudo apt autoremove

(That command will take quite some time to complete.)

Thanks for the advice on cleaning up the disk. I'll give it a go later
this morning. Thanks again, you've been a great help!

On Oct 23, 2017 9:11 AM, "Gunnar Hjalmarsson" <email address hidden>
wrote:

> *** This bug is a duplicate of bug 1364642 ***
> https://bugs.launchpad.net/bugs/1364642
>
> Great that it worked. Actually this kind of problem has been reported
> several times before, which is the reason why I marked this report as a
> duplicate bug.
>
> One thing I see is that there seems to be room for cleaning up your disk
> from unneeded packages by running the command:
>
> sudo apt autoremove
>
> (That command will take quite some time to complete.)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1726173
>
> Title:
> package ubuntu-docs 16.04.4 failed to install/upgrade: symbolic link
> '/usr/share/help/br/ubuntu-help/addremove-sources.page' size has
> changed from 60 to 0
>
> Status in ubuntu-docs package in Ubuntu:
> New
>
> Bug description:
> Upgrading 16.04.4 to 17.04 via Software Updater. All went well until
> almost the last few minutes when I got the error msg: "Could not
> install 'var/cache/apt/archives/ubuntu-docs_17.04.03_all.deb'". Added
> message was: Symbolic link '/usr/share/help/br/ubuntu-help/addremove-
> sources.page' size has changed from 60 to 0.
>
> Shortly thereafter I got a second error: "Could not install
> ubuntu.docs" Additional msg was: "Package ubuntu-docs is already
> installed and configured" (Quotes in both cases are mine)
> A few seconds later I got the Error that the upgrade failed then the
> screen reverted back to the desktop.
>
> At that point I opened a terminal to check to see what was really
> running and got:
>
> r@r-M-7301U:~$ lsb_release -a
> No LSB modules are available.
> Distributor ID: Ubuntu
> Description: Ubuntu 17.04
> Release: 17.04
> Codename: zesty
> r@r-M-7301U:~$
>
> I was running 16.04.4 when I started.
>
> Hope this covers what happened vs what I expected.
>
> ProblemType: Package
> DistroRelease: Ubuntu 17.04
> Package: ubuntu-docs 16.04.4
> ProcVersionSignature: Ubuntu 4.10.0-37.41-generic 4.10.17
> Uname: Linux 4.10.0-37-generic i686
> ApportVersion: 2.20.4-0ubuntu4.5
> Architecture: i386
> Date: Sun Oct 22 17:29:16 2017
> DuplicateSignature:
> package:ubuntu-docs:16.04.4
> Unpacking ubuntu-docs (17.04.3) over (16.04.4) ...
> dpkg: error processing archive /var/cache/apt/archives/ubuntu-docs_17.04.3_all.deb
> (--unpack):
> symbolic link '/usr/share/help/br/ubuntu-help/addremove-sources.page'
> size has changed from 60 to 0
> ErrorMessage: symbolic link '/usr/share/help/br/ubuntu-help/addremove-sources.page'
> size has changed from 60 to 0
> InstallationDate: Installed on 2017-07-15 (99 days ago)
> InstallationMedia: Ubuntu 14.04.5 LTS "Trusty Tahr" - Release i386
> (20160803)
> PackageArchitecture: all
> RelatedPackageVersions:
> dpkg 1.18.10ubuntu2
> apt 1.4.6~17.04.1
> SourcePackage: ubuntu-docs
> Title: package ubuntu-docs 16.04.4 failed to install/upgrade: symbolic
>...

Ran sudo apt autoremove, worked great! Freed up a bunch of disk space.

On Oct 23, 2017 09:42, "R Stillman" <email address hidden> wrote:

> Thanks for the advice on cleaning up the disk. I'll give it a go later
> this morning. Thanks again, you've been a great help!
>
> On Oct 23, 2017 9:11 AM, "Gunnar Hjalmarsson" <email address hidden>
> wrote:
>
>> *** This bug is a duplicate of bug 1364642 ***
>> https://bugs.launchpad.net/bugs/1364642
>>
>> Great that it worked. Actually this kind of problem has been reported
>> several times before, which is the reason why I marked this report as a
>> duplicate bug.
>>
>> One thing I see is that there seems to be room for cleaning up your disk
>> from unneeded packages by running the command:
>>
>> sudo apt autoremove
>>
>> (That command will take quite some time to complete.)
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1726173
>>
>> Title:
>> package ubuntu-docs 16.04.4 failed to install/upgrade: symbolic link
>> '/usr/share/help/br/ubuntu-help/addremove-sources.page' size has
>> changed from 60 to 0
>>
>> Status in ubuntu-docs package in Ubuntu:
>> New
>>
>> Bug description:
>> Upgrading 16.04.4 to 17.04 via Software Updater. All went well until
>> almost the last few minutes when I got the error msg: "Could not
>> install 'var/cache/apt/archives/ubuntu-docs_17.04.03_all.deb'". Added
>> message was: Symbolic link '/usr/share/help/br/ubuntu-help/addremove-
>> sources.page' size has changed from 60 to 0.
>>
>> Shortly thereafter I got a second error: "Could not install
>> ubuntu.docs" Additional msg was: "Package ubuntu-docs is already
>> installed and configured" (Quotes in both cases are mine)
>> A few seconds later I got the Error that the upgrade failed then the
>> screen reverted back to the desktop.
>>
>> At that point I opened a terminal to check to see what was really
>> running and got:
>>
>> r@r-M-7301U:~$ lsb_release -a
>> No LSB modules are available.
>> Distributor ID: Ubuntu
>> Description: Ubuntu 17.04
>> Release: 17.04
>> Codename: zesty
>> r@r-M-7301U:~$
>>
>> I was running 16.04.4 when I started.
>>
>> Hope this covers what happened vs what I expected.
>>
>> ProblemType: Package
>> DistroRelease: Ubuntu 17.04
>> Package: ubuntu-docs 16.04.4
>> ProcVersionSignature: Ubuntu 4.10.0-37.41-generic 4.10.17
>> Uname: Linux 4.10.0-37-generic i686
>> ApportVersion: 2.20.4-0ubuntu4.5
>> Architecture: i386
>> Date: Sun Oct 22 17:29:16 2017
>> DuplicateSignature:
>> package:ubuntu-docs:16.04.4
>> Unpacking ubuntu-docs (17.04.3) over (16.04.4) ...
>> dpkg: error processing archive /var/cache/apt/archives/ubuntu-docs_17.04.3_all.deb
>> (--unpack):
>> symbolic link '/usr/share/help/br/ubuntu-help/addremove-sources.page'
>> size has changed from 60 to 0
>> ErrorMessage: symbolic link '/usr/share/help/br/ubuntu-help/addremove-sources.page'
>> size has changed from 60 to 0
>> InstallationDate: Installed on 2017-07-15 (99 days ago)
>> InstallationMedia: Ubuntu 14.04.5 LTS "Trusty Tahr" - Release i386
>> (...