upgrade to 16.10 fails

Bug #1633695 reported by god
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
New
Undecided
Unassigned

Bug Description

Attempting to upgrade 16.04 -> 16.10 fails with cryptic error:

sudo update-manager

/usr/bin/update-manager:28: PyGIWarning: Gtk was imported without specifying a version first. Use gi.require_version('Gtk', '3.0
') before import to ensure that the right version gets loaded.
  from gi.repository import Gtk
/usr/lib/python3/dist-packages/UpdateManager/UnitySupport.py:29: PyGIWarning: Dbusmenu was imported without specifying a version
 first. Use gi.require_version('Dbusmenu', '0.4') before import to ensure that the right version gets loaded.
  from gi.repository import Dbusmenu, Unity
/usr/lib/python3/dist-packages/UpdateManager/UnitySupport.py:29: PyGIWarning: Unity was imported without specifying a version first. Use gi.require_version('Unity', '7.0') before import to ensure that the right version gets loaded.
  from gi.repository import Dbusmenu, Unity
Проверка наличия нового релиза Ubuntu
/usr/lib/python3/dist-packages/DistUpgrade/DistUpgradeFetcher.py:23: PyGIWarning: Gtk was imported without specifying a version first. Use gi.require_version('Gtk', '3.0') before import to ensure that the right version gets loaded.
  from gi.repository import Gtk, Gdk
/usr/lib/python3/dist-packages/DistUpgrade/ReleaseNotesViewerWebkit.py:36: PyGIWarning: WebKit was imported without specifying a version first. Use gi.require_version('WebKit', '3.0') before import to ensure that the right version gets loaded.
  from gi.repository import WebKit
Traceback (most recent call last):
Traceback (most recent call last):
  File "/usr/bin/do-release-upgrade", line 165, in <module>
    fetcher.run()
  File "/usr/lib/python3/dist-packages/DistUpgrade/DistUpgradeFetcherCore.py", line 275, in run
    if not self.showReleaseNotes():
  File "/usr/lib/python3/dist-packages/DistUpgrade/DistUpgradeFetcher.py", line 62, in showReleaseNotes
    res = self._try_show_release_notes_webkit()
  File "/usr/lib/python3/dist-packages/DistUpgrade/DistUpgradeFetcher.py", line 74, in _try_show_release_notes_webkit
    self.new_dist.releaseNotesHtmlUri)
  File "/usr/lib/python3/dist-packages/DistUpgrade/ReleaseNotesViewerWebkit.py", line 48, in __init__
    self._on_navigation_policy_decision_requested)
AttributeError: 'ReleaseNotesViewerWebkit' object has no attribute '_on_navigation_policy_decision_requested'

This is xubuntu 16.04 x86_64 with all the latest updates installed.
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: XFCE
DistroRelease: Ubuntu 16.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-12-07 (319 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
Package: ubuntu-release-upgrader (not installed)
ProcVersionSignature: Ubuntu 4.4.0-46.67-generic 4.4.24
Tags: xenial dist-upgrade
Uname: Linux 4.4.0-46-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-04-23 (181 days ago)
UserGroups: adm audio cdrom dialout dip fax floppy fuse kismet libvirtd lpadmin lxd netdev plugdev rtkit sambashare scanner sudo systemd-journal tape users video wireshark
_MarkForUpload: True
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: XFCE
DistroRelease: Ubuntu 16.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-12-07 (319 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
Package: ubuntu-release-upgrader (not installed)
ProcVersionSignature: Ubuntu 4.4.0-46.67-generic 4.4.24
Tags: xenial dist-upgrade
Uname: Linux 4.4.0-46-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-04-23 (181 days ago)
UserGroups: adm audio cdrom dialout dip fax floppy fuse kismet libvirtd lpadmin lxd netdev plugdev rtkit sambashare scanner sudo systemd-journal tape users video wireshark
_MarkForUpload: True

Revision history for this message
Ads20000 (ads20000) wrote :

I think the relevant error is this one: AttributeError: 'ReleaseNotesViewerWebkit' object has no attribute '_on_navigation_policy_decision_requested'
However, because you don't have all the logs attached to this report, please could you refile the bug (with the same log, but pointing out that that last line is probably the error in question)? I think that will make your report more complete.

affects: ubuntu-meta (Ubuntu) → update-manager (Ubuntu)
Changed in update-manager (Ubuntu):
status: New → Invalid
Revision history for this message
Ads20000 (ads20000) wrote :

Oh, you'll want to use the command `ubuntu-bug update-manager` after reproducing the bug again to report the bug with logs. The command will automatically fetch the data for you.

Revision history for this message
Ads20000 (ads20000) wrote :

Sorry, my mistake, DON'T RUN THAT COMMAND, instead, use `apport-collect 1633695`, then you don't need to file a new bug

Changed in update-manager (Ubuntu):
status: Invalid → New
affects: update-manager (Ubuntu) → ubuntu-release-upgrader (Ubuntu)
Revision history for this message
god (humper) wrote : CurrentDmesg.txt.txt

apport information

tags: added: apport-collected dist-upgrade xenial
description: updated
Revision history for this message
god (humper) wrote : JournalErrors.txt

apport information

Revision history for this message
god (humper) wrote : ProcEnviron.txt

apport information

Revision history for this message
god (humper) wrote : VarLogDistupgradeAptHistorylog.txt

apport information

Revision history for this message
god (humper) wrote : VarLogDistupgradeAptclonesystemstate.tar.gz

apport information

description: updated
Revision history for this message
god (humper) wrote : CurrentDmesg.txt.txt

apport information

Revision history for this message
god (humper) wrote : JournalErrors.txt

apport information

Revision history for this message
god (humper) wrote : ProcEnviron.txt

apport information

Revision history for this message
god (humper) wrote : VarLogDistupgradeAptHistorylog.txt

apport information

Revision history for this message
god (humper) wrote : VarLogDistupgradeAptclonesystemstate.tar.gz

apport information

Revision history for this message
god (humper) wrote : VarLogDistupgradeAptlog.txt

apport information

Revision history for this message
god (humper) wrote : VarLogDistupgradeApttermlog.gz

apport information

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god (humper) wrote : VarLogDistupgradeLspcitxt.txt

apport information

Revision history for this message
god (humper) wrote : VarLogDistupgradeMainlog.txt

apport information

Revision history for this message
god (humper) wrote : VarLogDistupgradeScreenlog.gz

apport information

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