Ubuntu 23.04 to 23.10 - When I click "Upgrade" nothing happens

Bug #2042603 reported by Marlen T. B.
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
New
Undecided
Unassigned

Bug Description

I get the upgrade message to upgrade to Ubuntu 23.10 from 23.04, but when I click the button, nothing happens. It says "the software on this computer is up to date". I've restart a couple times.

When I do a `do-release-upgrade` from the command line, it says:
```
Checking for a new Ubuntu release
Please install all available updates for your release before upgrading.
```

When I run `sudo apt upgrade` I get:
```
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Calculating upgrade... Done
#
# Canonical released microcode updates for both Intel (CVE-2022-40982) and AMD
# (CVE-2023-20593). ‘Unattended upgrades’ provide security updates by default.
# Ensure it remains enabled to always get all updates as they become available.
#
The following packages have been kept back:
  libnvidia-cfg1-535 libnvidia-common-535 libnvidia-compute-535
  libnvidia-decode-535 libnvidia-encode-535 libnvidia-extra-535
  libnvidia-fbc1-535 libnvidia-gl-535
  linux-modules-nvidia-535-6.2.0-36-generic
  linux-modules-nvidia-535-generic-hwe-22.04
  linux-objects-nvidia-535-6.2.0-36-generic
  linux-signatures-nvidia-6.2.0-36-generic nvidia-compute-utils-535
  nvidia-driver-535 nvidia-kernel-common-535 nvidia-kernel-source-535
  nvidia-utils-535 xserver-xorg-video-nvidia-535
0 upgraded, 0 newly installed, 0 to remove and 18 not upgraded.
```

I'm leary of manually upgrading "held back" dependencies.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: ubuntu-release-upgrader-core 1:23.04.7
ProcVersionSignature: Ubuntu 6.2.0-36.37-generic 6.2.16
Uname: Linux 6.2.0-36-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.26.1-0ubuntu2.1
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CrashReports:
 600:108:115:37:2023-10-31 19:27:51.709021847 -0700:2023-10-31 19:27:51.709021847 -0700:/var/crash/_usr_lib_vmware_view_bin_vmware-view.1000.uploaded
 640:1000:115:7088381:2023-10-31 19:27:50.113010775 -0700:2023-10-31 19:27:50.213011469 -0700:/var/crash/_usr_lib_vmware_view_bin_vmware-view.1000.crash
 644:1000:115:0:2023-10-31 19:27:50.113010775 -0700:2023-10-31 19:27:50.113010775 -0700:/var/crash/_usr_lib_vmware_view_bin_vmware-view.1000.upload
CurrentDesktop: ubuntu:GNOME
Date: Thu Nov 2 19:12:44 2023
InstallationDate: Installed on 2023-07-27 (98 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Marlen T. B. (klondikemarlen) wrote :
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