Bug #1054543 “cannot login” : Bugs : ubuntu-sso-client package : Ubuntu

Revision history for this message

Leo Arias (elopio) wrote on 2012-09-25:

#1

I'm sorry to hear Ubuntu One is not working properly for you. Can you please tell us what version of Ubuntu and what version of ubuntu one are you using?

Also, can you do the following in order to provide us with important details that will help us determine the root cause of this issue?

1. Open Applications->Accessories->Terminal and run: echo -e "[logging]\nlevel = DEBUG" > ~/.config/ubuntuone/logging.conf; u1sdtool -q; u1sdtool -c
2. Try to reproduce the problem.
3. Attach ~/.cache/ubuntuone/log/syncdaemon.log and ~/.cache/ubuntuone/log/syncdaemon-exception.log to this bug report

Changed in ubuntuone-client:
status:	New → Incomplete
assignee:	nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)
tags:	added: desktop+

Revision history for this message

劝儒 (quanruzhuoxiu) wrote on 2012-09-26: Re: [Bug 1054543] Re: can not login in

#2

Download full text (30.2 KiB)

it is 12.04 last time,now i am in 12.10

zhuoxiu@劝儒:~$ sudo dpkg -l |grep ubuntuone
ii python-ubuntuone-client 3.99.92-0ubuntu2
                       all Ubuntu One client Python libraries
ii python-ubuntuone-control-panel 3.99.92-0ubuntu1
                       all Ubuntu One Control Panel - Python
Libraries
ii python-ubuntuone-storageprotocol 3.99.92-0ubuntu1
                       all Python library for Ubuntu One file
storage and sharing service
ii ubuntuone-client 3.99.92-0ubuntu2
                       all Ubuntu One client
ii ubuntuone-client-gnome 3.99.92-0ubuntu1
                       i386 Ubuntu One client GNOME integration
ii ubuntuone-control-panel 3.99.92-0ubuntu1
                       all Ubuntu One Control Panel
ii ubuntuone-control-panel-qt 3.99.92-0ubuntu1
                       all Ubuntu One Control Panel - Qt frontend
ii ubuntuone-couch 0.3.0-0ubuntu5
                       all Ubuntu One CouchDB

cat .cache/ubuntuone/log/syncdaemon.log
2012-09-26 08:53:24,126 -
ubuntuone.SyncDaemon.platform.filesystem_notifications.monitor - DEBUG -
File monitor ids for platform "linux2" are "{'default': <class
'ubuntuone.platform.filesystem_notifications.monitor.linux.FilesystemMonitor'>}"
2012-09-26 08:53:24,127 -
ubuntuone.SyncDaemon.platform.filesystem_notifications.monitor - DEBUG -
Checking availability of monitor class <class
'ubuntuone.platform.filesystem_notifications.monitor.linux.FilesystemMonitor'>
2012-09-26 08:53:24,127 -
ubuntuone.SyncDaemon.platform.filesystem_notifications.monitor - DEBUG -
Monitor is available, returning monitor with id "default"
2012-09-26 08:53:24,127 - ubuntuone.SyncDaemon.Main - INFO - Starting
Ubuntu One client version 3.99.92
2012-09-26 08:53:24,128 - ubuntuone.SyncDaemon.Main - INFO - Using
'/home/zhuoxiu/Ubuntu One' as root dir
2012-09-26 08:53:24,128 - ubuntuone.SyncDaemon.Main - INFO - Using
'/home/zhuoxiu/.local/share/ubuntuone/syncdaemon' as data dir
2012-09-26 08:53:24,128 - ubuntuone.SyncDaemon.Main - INFO - Using
'/home/zhuoxiu/.local/share/ubuntuone/shares' as shares root dir
2012-09-26 08:53:24,128 - ubuntuone.SyncDaemon.tritcask - INFO -
Initializing Tritcask on:
/home/zhuoxiu/.local/share/ubuntuone/syncdaemon/tritcask
2012-09-26 08:53:24,128 - ubuntuone.SyncDaemon.tritcask - DEBUG - lookingup
data files
2012-09-26 08:53:24,129 - ubuntuone.SyncDaemon.tritcask - INFO - found 1
data files, 0 dead and 0 broken files
2012-09-26 08:53:24,129 - ubuntuone.SyncDaemon.tritcask - DEBUG - building
the keydir, using: ['1348314283040793']
2012-09-26 08:53:24,129 - ubuntuone.SyncDaemon.tritcask - DEBUG - loading
entries from (build_hint=False):
/home/zhuoxiu/.local/share/ubuntuone/syncdaemon/tritcask/1348314283040793.live.tritcask-v1.data
2012-09-26 08:53:24,129 - ubuntuone.SyncDaemon.tritcask - INFO - keydir
ready! (keys: 2)
2012-09-26 08:53:24,130 - ubuntuone.SyncDaemon.VM.MD - DEBUG - metadata
version: 7
2012-09-26 08:53:24,130 - ubuntuone.SyncDaemon.fsm - INFO - loading updated...

it is 12.04 last time,now i am in 12.10

zhuoxiu@劝儒:~$ sudo dpkg -l |grep ubuntuone
ii  python-ubuntuone-client                   3.99.92-0ubuntu2
                       all          Ubuntu One client Python libraries
ii  python-ubuntuone-control-panel            3.99.92-0ubuntu1
                       all          Ubuntu One Control Panel - Python
Libraries
ii  python-ubuntuone-storageprotocol          3.99.92-0ubuntu1
                       all          Python library for Ubuntu One file
storage and sharing service
ii  ubuntuone-client                          3.99.92-0ubuntu2
                       all          Ubuntu One client
ii  ubuntuone-client-gnome                    3.99.92-0ubuntu1
                       i386         Ubuntu One client GNOME integration
ii  ubuntuone-control-panel                   3.99.92-0ubuntu1
                       all          Ubuntu One Control Panel
ii  ubuntuone-control-panel-qt                3.99.92-0ubuntu1
                       all          Ubuntu One Control Panel - Qt frontend
ii  ubuntuone-couch                           0.3.0-0ubuntu5
                       all          Ubuntu One CouchDB

cat .cache/ubuntuone/log/syncdaemon.log
2012-09-26 08:53:24,126 -
ubuntuone.SyncDaemon.platform.filesystem_notifications.monitor - DEBUG -
File monitor ids for platform "linux2" are "{'default': <class
'ubuntuone.platform.filesystem_notifications.monitor.linux.FilesystemMonitor'>}"
2012-09-26 08:53:24,127 -
ubuntuone.SyncDaemon.platform.filesystem_notifications.monitor - DEBUG -
Checking availability of monitor class <class
'ubuntuone.platform.filesystem_notifications.monitor.linux.FilesystemMonitor'>
2012-09-26 08:53:24,127 -
ubuntuone.SyncDaemon.platform.filesystem_notifications.monitor - DEBUG -
Monitor is available, returning monitor with id "default"
2012-09-26 08:53:24,127 - ubuntuone.SyncDaemon.Main - INFO - Starting
Ubuntu One client version 3.99.92
2012-09-26 08:53:24,128 - ubuntuone.SyncDaemon.Main - INFO - Using
'/home/zhuoxiu/Ubuntu One' as root dir
2012-09-26 08:53:24,128 - ubuntuone.SyncDaemon.Main - INFO - Using
'/home/zhuoxiu/.local/share/ubuntuone/syncdaemon' as data dir
2012-09-26 08:53:24,128 - ubuntuone.SyncDaemon.Main - INFO - Using
'/home/zhuoxiu/.local/share/ubuntuone/shares' as shares root dir
2012-09-26 08:53:24,128 - ubuntuone.SyncDaemon.tritcask - INFO -
Initializing Tritcask on:
/home/zhuoxiu/.local/share/ubuntuone/syncdaemon/tritcask
2012-09-26 08:53:24,128 - ubuntuone.SyncDaemon.tritcask - DEBUG - lookingup
data files
2012-09-26 08:53:24,129 - ubuntuone.SyncDaemon.tritcask - INFO - found 1
data files, 0 dead and 0 broken files
2012-09-26 08:53:24,129 - ubuntuone.SyncDaemon.tritcask - DEBUG - building
the keydir, using: ['1348314283040793']
2012-09-26 08:53:24,129 - ubuntuone.SyncDaemon.tritcask - DEBUG - loading
entries from (build_hint=False):
/home/zhuoxiu/.local/share/ubuntuone/syncdaemon/tritcask/1348314283040793.live.tritcask-v1.data
2012-09-26 08:53:24,129 - ubuntuone.SyncDaemon.tritcask - INFO - keydir
ready! (keys: 2)
2012-09-26 08:53:24,130 - ubuntuone.SyncDaemon.VM.MD - DEBUG - metadata
version: 7
2012-09-26 08:53:24,130 - ubuntuone.SyncDaemon.fsm - INFO - loading updated
metadata
2012-09-26 08:53:24,131 - ubuntuone.SyncDaemon.fsm - INFO - initialized:
idx_path: 1, idx_node_id: 0, shares: 1
2012-09-26 08:53:24,143 -
ubuntuone.SyncDaemon.filesystem_notifications.GeneralProcessor - INFO -
Ignoring files: ['\\A#.*\\Z', '\\A.*~\\Z', '\\A.*\\.py[oc]\\Z',
'\\A.*\\.sw[nopx]\\Z', '\\A.*\\.swpx\\Z', '\\A\\..*\\.tmp\\Z',
'\\A\\.~lock\\..*#\\Z', '\\A\\.goutputstream-.*\\Z', '\\A.*-Spotlight\\Z',
'\\A\\.DS_Store\\Z']
2012-09-26 08:53:24,160 - ubuntuone.SyncDaemon.VM - DEBUG - init_root
2012-09-26 08:53:24,161 - ubuntuone.SyncDaemon.VM - DEBUG - adding inotify
watch to: /home/zhuoxiu/Ubuntu One
2012-09-26 08:53:24,161 - ubuntuone.SyncDaemon.FSMonitor - DEBUG - Adding
general inotify watch to '/home/zhuoxiu/Ubuntu One'
2012-09-26 08:53:24,162 - ubuntuone.SyncDaemon.OffloadQueue - DEBUG - Using
temporary file: '/tmp/tmpNZeZ14'
2012-09-26 08:53:24,163 - ubuntuone.SyncDaemon.TunnelRunner - INFO - Proxy
support not installed.
2012-09-26 08:53:24,165 - ubuntuone.SyncDaemon.HQ - INFO - HashQueue:
_hasher started
2012-09-26 08:53:24,166 - ubuntuone.SyncDaemon.QueueManager - DEBUG - start
2012-09-26 08:53:24,166 - ubuntuone.SyncDaemon.ConnectionManager - DEBUG -
start
2012-09-26 08:53:24,167 - ubuntuone.SyncDaemon.StateManager - DEBUG - start
2012-09-26 08:53:24,915 - ubuntuone.SyncDaemon.DBus - DEBUG - using the
real session bus
2012-09-26 08:53:24,915 - ubuntuone.SyncDaemon.DBus - DEBUG - using the
real system bus
2012-09-26 08:53:24,915 - ubuntuone.SyncDaemon.DBus - INFO - DBusInterface
initialized.
2012-09-26 08:53:24,916 - ubuntuone.SyncDaemon.InteractionInterfaces - INFO
- connect: args
(<ubuntuone.syncdaemon.interaction_interfaces.SyncdaemonService object at
0xa09ff4c>,), kwargs {'autoconnecting': True}.
2012-09-26 08:53:24,916 - ubuntuone.SyncDaemon.InteractionInterfaces - INFO
- connect: result <generator object connect at 0xa09ee3c>.
2012-09-26 08:53:24,951 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK
(state: <State: 'INIT'  (queues IDLE  connection 'Not User Not Network')>;
queue: 0; offloaded: 0; hash: 0) ----
2012-09-26 08:53:24,954 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event:
SYS_INIT_DONE, kwargs: {}
2012-09-26 08:53:24,954 - ubuntuone.SyncDaemon.StateManager - DEBUG -
received event 'SYS_INIT_DONE'
2012-09-26 08:53:24,954 - ubuntuone.SyncDaemon.StateManager - DEBUG -
Transition INIT --[SYS_INIT_DONE]--> LOCAL_RESCAN (queues: IDLE;
connection: Not User Not Network)
2012-09-26 08:53:24,954 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan
starting...
2012-09-26 08:53:24,954 - ubuntuone.SyncDaemon.local_rescan - INFO - start
scan all volumes
2012-09-26 08:53:24,955 - ubuntuone.SyncDaemon.local_rescan - INFO -
processing trash
2012-09-26 08:53:24,955 - ubuntuone.SyncDaemon.local_rescan - INFO -
processing move limbo
2012-09-26 08:53:24,955 - ubuntuone.SyncDaemon.local_rescan - DEBUG -
process next in queue (len 1)
2012-09-26 08:53:24,955 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event:
SYS_STATE_CHANGED, kwargs: {'state': LOCAL_RESCAN (error=False
connected=False online=False)  Queue: IDLE  Connection: Not User Not
Network}
2012-09-26 08:53:24,955 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - handle_SYS_STATE_CHANGED: args
(<ubuntuone.syncdaemon.interaction_interfaces.SyncdaemonEventListener
object at 0xa0a24ec>,), kwargs {'state': LOCAL_RESCAN (error=False
connected=False online=False)  Queue: IDLE  Connection: Not User Not
Network}.
2012-09-26 08:53:24,957 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - handle_SYS_STATE_CHANGED: result None.
2012-09-26 08:53:24,957 - ubuntuone.SyncDaemon.InteractionInterfaces - INFO
- start: args
(<ubuntuone.syncdaemon.interaction_interfaces.SyncdaemonService object at
0xa09ff4c>,), kwargs {}.
2012-09-26 08:53:24,958 - ubuntuone.SyncDaemon.InteractionInterfaces - INFO
- start: result <Deferred at 0xa170cac current result: None>.
2012-09-26 08:53:24,958 - ubuntuone.SyncDaemon - INFO - not starting
twisted.manhole
2012-09-26 08:53:24,963 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - network_state_changed: args
(<ubuntuone.syncdaemon.interaction_interfaces.SyncdaemonService object at
0xa09ff4c>, Network state (online)), kwargs {}.
2012-09-26 08:53:24,963 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - network_connected: args
(<ubuntuone.syncdaemon.interaction_interfaces.SyncdaemonService object at
0xa09ff4c>,), kwargs {}.
2012-09-26 08:53:24,964 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event:
SYS_NET_CONNECTED, kwargs: {}
2012-09-26 08:53:24,964 - ubuntuone.SyncDaemon.StateManager - DEBUG -
received event 'SYS_NET_CONNECTED'
2012-09-26 08:53:24,964 - ubuntuone.SyncDaemon.StateManager - DEBUG -
sending event to ConnectionManager
2012-09-26 08:53:24,964 - ubuntuone.SyncDaemon.ConnectionManager - DEBUG -
Internal transition 'Not User Not Network' -> 'Not User With Network'
2012-09-26 08:53:24,964 - ubuntuone.SyncDaemon.StateManager - DEBUG -
ConnectionManager returned None
2012-09-26 08:53:24,964 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - network_connected: result None.
2012-09-26 08:53:24,964 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - network_state_changed: result None.
2012-09-26 08:53:24,964 - ubuntuone.SyncDaemon.InteractionInterfaces - INFO
- connect: args
(<ubuntuone.syncdaemon.interaction_interfaces.SyncdaemonService object at
0xa09ff4c>,), kwargs {}.
2012-09-26 08:53:24,965 - ubuntuone.SyncDaemon.InteractionInterfaces - INFO
- connect: result <generator object connect at 0xa09ef54>.
2012-09-26 08:53:24,977 - ubuntuone.SyncDaemon.local_rescan - DEBUG -
_scan_tree:  share_path: '/home/zhuoxiu/Ubuntu One'  path:
'/home/zhuoxiu/Ubuntu One'
2012-09-26 08:53:24,977 - ubuntuone.SyncDaemon.local_rescan - DEBUG -
Adding watch to '/home/zhuoxiu/Ubuntu One'
2012-09-26 08:53:24,977 - ubuntuone.SyncDaemon.FSMonitor - DEBUG - Watch
already there for '/home/zhuoxiu/Ubuntu One'
2012-09-26 08:53:24,977 - ubuntuone.SyncDaemon.local_rescan - DEBUG -
scanning the dir '/home/zhuoxiu/Ubuntu One'
2012-09-26 08:53:24,977 - ubuntuone.SyncDaemon.local_rescan - INFO -
Ignoring path as it's a symlink: '/home/zhuoxiu/Ubuntu One/Shared With Me'
2012-09-26 08:53:24,977 - ubuntuone.SyncDaemon.local_rescan - DEBUG -
comparing directory '/home/zhuoxiu/Ubuntu One'
2012-09-26 08:53:24,978 - ubuntuone.SyncDaemon.local_rescan - DEBUG -
checking root: '/home/zhuoxiu/Ubuntu One' in NONE, ok!
2012-09-26 08:53:24,978 - ubuntuone.SyncDaemon.local_rescan - DEBUG -
process next in queue (len 0)
2012-09-26 08:53:24,978 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan
finished!
2012-09-26 08:53:24,978 - ubuntuone.SyncDaemon.Main - INFO - hash queue
empty. We are ready!
2012-09-26 08:53:24,978 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event:
SYS_LOCAL_RESCAN_DONE, kwargs: {}
2012-09-26 08:53:24,978 - ubuntuone.SyncDaemon.StateManager - DEBUG -
received event 'SYS_LOCAL_RESCAN_DONE'
2012-09-26 08:53:24,978 - ubuntuone.SyncDaemon.StateManager - DEBUG -
Transition LOCAL_RESCAN --[SYS_LOCAL_RESCAN_DONE]--> READY (queues: IDLE;
connection: Not User With Network)
2012-09-26 08:53:24,979 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event:
SYS_STATE_CHANGED, kwargs: {'state': READY (error=False connected=False
online=False)  Queue: IDLE  Connection: Not User With Network}
2012-09-26 08:53:24,979 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - handle_SYS_STATE_CHANGED: args
(<ubuntuone.syncdaemon.interaction_interfaces.SyncdaemonEventListener
object at 0xa0a24ec>,), kwargs {'state': READY (error=False connected=False
online=False)  Queue: IDLE  Connection: Not User With Network}.
2012-09-26 08:53:24,989 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - handle_SYS_STATE_CHANGED: result None.
2012-09-26 08:53:25,539 - ubuntuone.SyncDaemon.InteractionInterfaces -
ERROR - failure while getting the token
Traceback (most recent call last):
  File
"/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
line 1260, in connect
    autoconnecting=autoconnecting)
CredentialsError: dbus.Dictionary({dbus.String(u'errtype'):
dbus.String(u'KeyError'), dbus.String(u'message'): dbus.String(u'\u529d')},
signature=dbus.Signature('ss'))
2012-09-26 08:53:25,540 - twisted - ERROR - Unhandled error in Deferred:
2012-09-26 08:53:25,541 - twisted - ERROR - Unhandled Error
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
397, in errback
    self._startRunCallbacks(fail)
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
464, in _startRunCallbacks
    self._runCallbacks()
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
551, in _runCallbacks
    current.result = callback(current.result, *args, **kw)
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
1101, in gotResult
    _inlineCallbacks(r, g, deferred)
--- <exception caught here> ---
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
1043, in _inlineCallbacks
    result = result.throwExceptionIntoGenerator(g)
  File "/usr/lib/python2.7/dist-packages/twisted/python/failure.py", line
382, in throwExceptionIntoGenerator
    return g.throw(self.type, self.value, self.tb)
  File
"/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
line 1263, in connect
    raise NoAccessToken(e)
ubuntuone.syncdaemon.interaction_interfaces.NoAccessToken:
dbus.Dictionary({dbus.String(u'errtype'): dbus.String(u'KeyError'),
dbus.String(u'message'): dbus.String(u'\u529d')},
signature=dbus.Signature('ss'))

2012-09-26 08:53:25,542 - ubuntuone.SyncDaemon.InteractionInterfaces -
ERROR - failure while getting the token
Traceback (most recent call last):
  File
"/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
line 1260, in connect
    autoconnecting=autoconnecting)
CredentialsError: dbus.Dictionary({dbus.String(u'errtype'):
dbus.String(u'KeyError'), dbus.String(u'message'): dbus.String(u'\u529d')},
signature=dbus.Signature('ss'))
2012-09-26 08:53:25,543 - twisted - ERROR - Unhandled error in Deferred:
2012-09-26 08:53:25,543 - twisted - ERROR - Unhandled Error
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
397, in errback
    self._startRunCallbacks(fail)
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
464, in _startRunCallbacks
    self._runCallbacks()
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
551, in _runCallbacks
    current.result = callback(current.result, *args, **kw)
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
1101, in gotResult
    _inlineCallbacks(r, g, deferred)
--- <exception caught here> ---
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
1043, in _inlineCallbacks
    result = result.throwExceptionIntoGenerator(g)
  File "/usr/lib/python2.7/dist-packages/twisted/python/failure.py", line
382, in throwExceptionIntoGenerator
    return g.throw(self.type, self.value, self.tb)
  File
"/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
line 1263, in connect
    raise NoAccessToken(e)
ubuntuone.syncdaemon.interaction_interfaces.NoAccessToken:
dbus.Dictionary({dbus.String(u'errtype'): dbus.String(u'KeyError'),
dbus.String(u'message'): dbus.String(u'\u529d')},
signature=dbus.Signature('ss'))

2012-09-26 08:53:41,067 - ubuntuone.SyncDaemon.InteractionInterfaces - INFO
- connect: args
(<ubuntuone.syncdaemon.interaction_interfaces.SyncdaemonService object at
0xa09ff4c>,), kwargs {}.
2012-09-26 08:53:41,068 - ubuntuone.SyncDaemon.InteractionInterfaces - INFO
- connect: result <generator object connect at 0xa158f04>.
2012-09-26 08:53:41,649 - ubuntuone.SyncDaemon.InteractionInterfaces -
ERROR - failure while getting the token
Traceback (most recent call last):
  File
"/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
line 1260, in connect
    autoconnecting=autoconnecting)
CredentialsError: dbus.Dictionary({dbus.String(u'errtype'):
dbus.String(u'KeyError'), dbus.String(u'message'): dbus.String(u'\u529d')},
signature=dbus.Signature('ss'))
2012-09-26 08:53:41,650 - twisted - ERROR - Unhandled error in Deferred:
2012-09-26 08:53:41,650 - twisted - ERROR - Unhandled Error
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
397, in errback
    self._startRunCallbacks(fail)
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
464, in _startRunCallbacks
    self._runCallbacks()
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
551, in _runCallbacks
    current.result = callback(current.result, *args, **kw)
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
1101, in gotResult
    _inlineCallbacks(r, g, deferred)
--- <exception caught here> ---
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
1043, in _inlineCallbacks
    result = result.throwExceptionIntoGenerator(g)
  File "/usr/lib/python2.7/dist-packages/twisted/python/failure.py", line
382, in throwExceptionIntoGenerator
    return g.throw(self.type, self.value, self.tb)
  File
"/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
line 1263, in connect
    raise NoAccessToken(e)
ubuntuone.syncdaemon.interaction_interfaces.NoAccessToken:
dbus.Dictionary({dbus.String(u'errtype'): dbus.String(u'KeyError'),
dbus.String(u'message'): dbus.String(u'\u529d')},
signature=dbus.Signature('ss'))

2012-09-26 08:53:48,561 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - get_rootdir: args
(<ubuntuone.syncdaemon.interaction_interfaces.SyncdaemonService object at
0xa09ff4c>,), kwargs {}.
2012-09-26 08:53:48,562 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - get_rootdir: result u'/home/zhuoxiu/Ubuntu One'.
2012-09-26 08:53:48,572 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - get_sharesdir: args
(<ubuntuone.syncdaemon.interaction_interfaces.SyncdaemonService object at
0xa09ff4c>,), kwargs {}.
2012-09-26 08:53:48,573 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - get_sharesdir: result
u'/home/zhuoxiu/.local/share/ubuntuone/shares'.
2012-09-26 08:53:48,584 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - get_sharesdir_link: args
(<ubuntuone.syncdaemon.interaction_interfaces.SyncdaemonService object at
0xa09ff4c>,), kwargs {}.
2012-09-26 08:53:48,585 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - get_sharesdir_link: result u'/home/zhuoxiu/Ubuntu One/Shared With
Me'.
2012-09-26 08:53:48,586 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - get_folders: args
(<ubuntuone.syncdaemon.interaction_interfaces.SyncdaemonFolders object at
0xa0a248c>,), kwargs {}.
2012-09-26 08:53:48,587 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - get_folders: result [].
2012-09-26 08:53:48,588 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - get_shares: args
(<ubuntuone.syncdaemon.interaction_interfaces.SyncdaemonShares object at
0xa0a244c>,), kwargs {}.
2012-09-26 08:53:48,588 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - get_shares: result [].
2012-09-26 08:53:48,589 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - get_homedir: args
(<ubuntuone.syncdaemon.interaction_interfaces.SyncdaemonService object at
0xa09ff4c>,), kwargs {}.
2012-09-26 08:53:48,590 - ubuntuone.SyncDaemon.InteractionInterfaces -
DEBUG - get_homedir: result u'/home/zhuoxiu'.

cat .cache/ubuntuone/log/syncdaemon-exceptions.log
2012-09-26 08:53:25,539 - ubuntuone.SyncDaemon.InteractionInterfaces -
ERROR - failure while getting the token
Traceback (most recent call last):
  File
"/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
line 1260, in connect
    autoconnecting=autoconnecting)
CredentialsError: dbus.Dictionary({dbus.String(u'errtype'):
dbus.String(u'KeyError'), dbus.String(u'message'): dbus.String(u'\u529d')},
signature=dbus.Signature('ss'))
2012-09-26 08:53:25,540 - twisted - ERROR - Unhandled error in Deferred:
2012-09-26 08:53:25,541 - twisted - ERROR - Unhandled Error
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
397, in errback
    self._startRunCallbacks(fail)
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
464, in _startRunCallbacks
    self._runCallbacks()
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
551, in _runCallbacks
    current.result = callback(current.result, *args, **kw)
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
1101, in gotResult
    _inlineCallbacks(r, g, deferred)
--- <exception caught here> ---
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
1043, in _inlineCallbacks
    result = result.throwExceptionIntoGenerator(g)
  File "/usr/lib/python2.7/dist-packages/twisted/python/failure.py", line
382, in throwExceptionIntoGenerator
    return g.throw(self.type, self.value, self.tb)
  File
"/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
line 1263, in connect
    raise NoAccessToken(e)
ubuntuone.syncdaemon.interaction_interfaces.NoAccessToken:
dbus.Dictionary({dbus.String(u'errtype'): dbus.String(u'KeyError'),
dbus.String(u'message'): dbus.String(u'\u529d')},
signature=dbus.Signature('ss'))

2012-09-26 08:53:25,542 - ubuntuone.SyncDaemon.InteractionInterfaces -
ERROR - failure while getting the token
Traceback (most recent call last):
  File
"/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
line 1260, in connect
    autoconnecting=autoconnecting)
CredentialsError: dbus.Dictionary({dbus.String(u'errtype'):
dbus.String(u'KeyError'), dbus.String(u'message'): dbus.String(u'\u529d')},
signature=dbus.Signature('ss'))
2012-09-26 08:53:25,543 - twisted - ERROR - Unhandled error in Deferred:
2012-09-26 08:53:25,543 - twisted - ERROR - Unhandled Error
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
397, in errback
    self._startRunCallbacks(fail)
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
464, in _startRunCallbacks
    self._runCallbacks()
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
551, in _runCallbacks
    current.result = callback(current.result, *args, **kw)
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
1101, in gotResult
    _inlineCallbacks(r, g, deferred)
--- <exception caught here> ---
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
1043, in _inlineCallbacks
    result = result.throwExceptionIntoGenerator(g)
  File "/usr/lib/python2.7/dist-packages/twisted/python/failure.py", line
382, in throwExceptionIntoGenerator
    return g.throw(self.type, self.value, self.tb)
  File
"/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
line 1263, in connect
    raise NoAccessToken(e)
ubuntuone.syncdaemon.interaction_interfaces.NoAccessToken:
dbus.Dictionary({dbus.String(u'errtype'): dbus.String(u'KeyError'),
dbus.String(u'message'): dbus.String(u'\u529d')},
signature=dbus.Signature('ss'))

2012-09-26 08:53:41,649 - ubuntuone.SyncDaemon.InteractionInterfaces -
ERROR - failure while getting the token
Traceback (most recent call last):
  File
"/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
line 1260, in connect
    autoconnecting=autoconnecting)
CredentialsError: dbus.Dictionary({dbus.String(u'errtype'):
dbus.String(u'KeyError'), dbus.String(u'message'): dbus.String(u'\u529d')},
signature=dbus.Signature('ss'))
2012-09-26 08:53:41,650 - twisted - ERROR - Unhandled error in Deferred:
2012-09-26 08:53:41,650 - twisted - ERROR - Unhandled Error
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
397, in errback
    self._startRunCallbacks(fail)
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
464, in _startRunCallbacks
    self._runCallbacks()
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
551, in _runCallbacks
    current.result = callback(current.result, *args, **kw)
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
1101, in gotResult
    _inlineCallbacks(r, g, deferred)
--- <exception caught here> ---
  File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line
1043, in _inlineCallbacks
    result = result.throwExceptionIntoGenerator(g)
  File "/usr/lib/python2.7/dist-packages/twisted/python/failure.py", line
382, in throwExceptionIntoGenerator
    return g.throw(self.type, self.value, self.tb)
  File
"/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
line 1263, in connect
    raise NoAccessToken(e)
ubuntuone.syncdaemon.interaction_interfaces.NoAccessToken:
dbus.Dictionary({dbus.String(u'errtype'): dbus.String(u'KeyError'),
dbus.String(u'message'): dbus.String(u'\u529d')},
signature=dbus.Signature('ss'))

2012/9/26 Leo Arias <leo.arias@canonical.com>

> I'm sorry to hear Ubuntu One is not working properly for you. Can you
> please tell us what version of Ubuntu and what version of ubuntu one are
> you using?
>
> Also, can you do the following in order to provide us with important
> details that will help us determine the root cause of this issue?
>
> 1.   Open Applications->Accessories->Terminal and run: echo -e
> "[logging]\nlevel = DEBUG" > ~/.config/ubuntuone/logging.conf; u1sdtool -q;
> u1sdtool -c
> 2.  Try to reproduce the problem.
> 3.  Attach ~/.cache/ubuntuone/log/syncdaemon.log and
> ~/.cache/ubuntuone/log/syncdaemon-exception.log to this bug report
>
> ** Changed in: ubuntuone-client
>        Status: New => Incomplete
>
> ** Changed in: ubuntuone-client
>      Assignee: (unassigned) => Ubuntu One Desktop+ team
> (ubuntuone-desktop+)
>
> ** Tags added: desktop+
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1054543
>
> Title:
>   can not login in
>
> Status in Ubuntu One Client:
>   Incomplete
>
> Bug description:
>   zhuoxiu@劝儒:~/.cache/ubuntuone/log$ cat syncdaemon.log
>   2012-09-22 19:21:17,641 - ubuntuone.SyncDaemon.Main - INFO - Starting
> Ubuntu One client version 3.0.2
>   2012-09-22 19:21:17,641 - ubuntuone.SyncDaemon.Main - INFO - Using
> '/home/zhuoxiu/Ubuntu One' as root dir
>   2012-09-22 19:21:17,642 - ubuntuone.SyncDaemon.Main - INFO - Using
> '/home/zhuoxiu/.local/share/ubuntuone/syncdaemon' as data dir
>   2012-09-22 19:21:17,642 - ubuntuone.SyncDaemon.Main - INFO - Using
> '/home/zhuoxiu/.local/share/ubuntuone/shares' as shares root dir
>   2012-09-22 19:21:17,642 - ubuntuone.SyncDaemon.tritcask - INFO -
> Initializing Tritcask on:
> /home/zhuoxiu/.local/share/ubuntuone/syncdaemon/tritcask
>   2012-09-22 19:21:17,642 - ubuntuone.SyncDaemon.tritcask - INFO - found 1
> data files, 0 dead and 0 broken files
>   2012-09-22 19:21:17,643 - ubuntuone.SyncDaemon.tritcask - INFO - keydir
> ready! (keys: 0)
>   2012-09-22 19:21:17,742 - ubuntuone.SyncDaemon.fsm - INFO - loading
> metadata from old version None
>   2012-09-22 19:21:17,769 - ubuntuone.SyncDaemon.fsm - INFO - initialized:
> idx_path: 0, idx_node_id: 0, shares: 0
>   2012-09-22 19:21:17,813 -
> ubuntuone.SyncDaemon.filesystem_notifications.GeneralProcessor - INFO -
> Ignoring files: ['\\A#.*\\Z', '\\A.*~\\Z', '\\A.*\\.py[oc]\\Z',
> '\\A.*\\.sw[nopx]\\Z', '\\A.*\\.swpx\\Z', '\\A\\..*\\.tmp\\Z',
> '\\A\\.~lock\\..*#\\Z', '\\A\\.goutputstream-.*\\Z']
>   2012-09-22 19:21:17,835 - ubuntuone.SyncDaemon.TunnelRunner - INFO -
> Proxy support not installed.
>   2012-09-22 19:21:17,841 - ubuntuone.SyncDaemon.HQ - INFO - HashQueue:
> _hasher started
>   2012-09-22 19:21:18,570 - ubuntuone.SyncDaemon.DBus - INFO -
> DBusInterface initialized.
>   2012-09-22 19:21:18,570 - ubuntuone.SyncDaemon.InteractionInterfaces -
> INFO - connect: args
> (<ubuntuone.syncdaemon.interaction_interfaces.SyncdaemonService object at
> 0x986c7ac>,), kwargs {'autoconnecting': True}.
>   2012-09-22 19:21:18,570 - ubuntuone.SyncDaemon.InteractionInterfaces -
> INFO - connect: result <generator object connect at 0x986f3c4>.
>   2012-09-22 19:21:18,749 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK
> (state: <State: 'INIT'  (queues IDLE  connection 'Not User Not Network')>;
> queue: 0; offloaded: 0; hash: 0) ----
>   2012-09-22 19:21:18,750 - ubuntuone.SyncDaemon.Main - NOTE - Local
> rescan starting...
>   2012-09-22 19:21:18,750 - ubuntuone.SyncDaemon.local_rescan - INFO -
> start scan all volumes
>   2012-09-22 19:21:18,842 - ubuntuone.SyncDaemon.local_rescan - INFO -
> processing trash
>   2012-09-22 19:21:18,842 - ubuntuone.SyncDaemon.local_rescan - INFO -
> processing move limbo
>   2012-09-22 19:21:18,847 - ubuntuone.SyncDaemon - INFO - not starting
> twisted.manhole
>   2012-09-22 19:21:18,848 - ubuntuone.SyncDaemon.local_rescan - INFO -
> Ignoring path as it's a symlink: '/home/zhuoxiu/Ubuntu One/Shared With Me'
>   2012-09-22 19:21:18,849 - ubuntuone.SyncDaemon.Main - NOTE - Local
> rescan finished!
>   2012-09-22 19:21:18,849 - ubuntuone.SyncDaemon.Main - INFO - hash queue
> empty. We are ready!
>   2012-09-22 19:21:19,069 - ubuntuone.SyncDaemon.InteractionInterfaces -
> ERROR - failure while getting the token
>   Traceback (most recent call last):
>     File
> "/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
> line 1251, in connect
>       autoconnecting=autoconnecting)
>   CredentialsError: dbus.Dictionary({dbus.String(u'errtype'):
> dbus.String(u'KeyError'), dbus.String(u'message'): dbus.String(u'\u529d')},
> signature=dbus.Signature('ss'))
>   2012-09-22 19:21:19,088 - twisted - ERROR - Unhandled error in Deferred:
>   2012-09-22 19:21:19,098 - twisted - ERROR - Unhandled Error
>   Traceback (most recent call last):
>     File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 391, in errback
>       self._startRunCallbacks(fail)
>     File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 458, in _startRunCallbacks
>       self._runCallbacks()
>     File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 545, in _runCallbacks
>       current.result = callback(current.result, *args, **kw)
>     File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 1095, in gotResult
>       _inlineCallbacks(r, g, deferred)
>   --- <exception caught here> ---
>     File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 1037, in _inlineCallbacks
>       result = result.throwExceptionIntoGenerator(g)
>     File "/usr/lib/python2.7/dist-packages/twisted/python/failure.py",
> line 382, in throwExceptionIntoGenerator
>       return g.throw(self.type, self.value, self.tb)
>     File
> "/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
> line 1254, in connect
>       raise NoAccessToken(e)
>   ubuntuone.syncdaemon.interaction_interfaces.NoAccessToken:
> dbus.Dictionary({dbus.String(u'errtype'): dbus.String(u'KeyError'),
> dbus.String(u'message'): dbus.String(u'\u529d')},
> signature=dbus.Signature('ss'))
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntuone-client/+bug/1054543/+subscriptions
>

Revision history for this message

dobey (dobey) wrote on 2012-09-26: Re: can not login in

#3

This appears to be a unicode issue as the KeyError is for a character in the reporter's name. Can you please attach ~/.cache/sso/sso-client.log to this bug? Please use the "Add attachment or patch" link below the comment box to do so, rather than pasting all of the output in a comment. Thanks.

description:	updated
tags:	added: unicode
Changed in ubuntuone-client:
status:	Incomplete → Triaged

Revision history for this message

劝儒 (quanruzhuoxiu) wrote on 2012-09-26: Re: [Bug 1054543] Re: can not login in

#4

sso-client.log Edit (486.6 KiB, application/octet-stream; name="sso-client.log")

Download full text (9.1 KiB)

forgive my poor English

2012/9/26 Rodney Dawes <email address hidden>

> This appears to be a unicode issue as the KeyError is for a character in
> the reporter's name. Can you please attach ~/.cache/sso/sso-client.log
> to this bug? Please use the "Add attachment or patch" link below the
> comment box to do so, rather than pasting all of the output in a
> comment. Thanks.
>
> ** Description changed:
>
> - zhuoxiu@劝儒:~/.cache/ubuntuone/log$ cat syncdaemon.log
> - 2012-09-22 19:21:17,641 - ubuntuone.SyncDaemon.Main - INFO - Starting
> Ubuntu One client version 3.0.2
> - 2012-09-22 19:21:17,641 - ubuntuone.SyncDaemon.Main - INFO - Using
> '/home/zhuoxiu/Ubuntu One' as root dir
> - 2012-09-22 19:21:17,642 - ubuntuone.SyncDaemon.Main - INFO - Using
> '/home/zhuoxiu/.local/share/ubuntuone/syncdaemon' as data dir
> - 2012-09-22 19:21:17,642 - ubuntuone.SyncDaemon.Main - INFO - Using
> '/home/zhuoxiu/.local/share/ubuntuone/shares' as shares root dir
> - 2012-09-22 19:21:17,642 - ubuntuone.SyncDaemon.tritcask - INFO -
> Initializing Tritcask on:
> /home/zhuoxiu/.local/share/ubuntuone/syncdaemon/tritcask
> - 2012-09-22 19:21:17,642 - ubuntuone.SyncDaemon.tritcask - INFO - found 1
> data files, 0 dead and 0 broken files
> - 2012-09-22 19:21:17,643 - ubuntuone.SyncDaemon.tritcask - INFO - keydir
> ready! (keys: 0)
> - 2012-09-22 19:21:17,742 - ubuntuone.SyncDaemon.fsm - INFO - loading
> metadata from old version None
> - 2012-09-22 19:21:17,769 - ubuntuone.SyncDaemon.fsm - INFO - initialized:
> idx_path: 0, idx_node_id: 0, shares: 0
> - 2012-09-22 19:21:17,813 -
> ubuntuone.SyncDaemon.filesystem_notifications.GeneralProcessor - INFO -
> Ignoring files: ['\\A#.*\\Z', '\\A.*~\\Z', '\\A.*\\.py[oc]\\Z',
> '\\A.*\\.sw[nopx]\\Z', '\\A.*\\.swpx\\Z', '\\A\\..*\\.tmp\\Z',
> '\\A\\.~lock\\..*#\\Z', '\\A\\.goutputstream-.*\\Z']
> - 2012-09-22 19:21:17,835 - ubuntuone.SyncDaemon.TunnelRunner - INFO -
> Proxy support not installed.
> - 2012-09-22 19:21:17,841 - ubuntuone.SyncDaemon.HQ - INFO - HashQueue:
> _hasher started
> - 2012-09-22 19:21:18,570 - ubuntuone.SyncDaemon.DBus - INFO -
> DBusInterface initialized.
> - 2012-09-22 19:21:18,570 - ubuntuone.SyncDaemon.InteractionInterfaces -
> INFO - connect: args
> (<ubuntuone.syncdaemon.interaction_interfaces.SyncdaemonService object at
> 0x986c7ac>,), kwargs {'autoconnecting': True}.
> - 2012-09-22 19:21:18,570 - ubuntuone.SyncDaemon.InteractionInterfaces -
> INFO - connect: result <generator object connect at 0x986f3c4>.
> - 2012-09-22 19:21:18,749 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK
> (state: <State: 'INIT' (queues IDLE connection 'Not User Not Network')>;
> queue: 0; offloaded: 0; hash: 0) ----
> - 2012-09-22 19:21:18,750 - ubuntuone.SyncDaemon.Main - NOTE - Local
> rescan starting...
> - 2012-09-22 19:21:18,750 - ubuntuone.SyncDaemon.local_rescan - INFO -
> start scan all volumes
> - 2012-09-22 19:21:18,842 - ubuntuone.SyncDaemon.local_rescan - INFO -
> processing trash
> - 2012-09-22 19:21:18,842 - ubuntuone.SyncDaemon.local_rescan - INFO -
> processing move limbo
> - 2012-09-22 19:21:18,847 - ubuntuone.SyncDaemon - INFO - not starting
> twisted.manhole
> - 2012-09-22 19:21:18,848 - ubuntuone...

forgive my poor English

2012/9/26 Rodney Dawes <1054543@bugs.launchpad.net>

> This appears to be a unicode issue as the KeyError is for a character in
> the reporter's name. Can you please attach ~/.cache/sso/sso-client.log
> to this bug? Please use the "Add attachment or patch" link below the
> comment box to do so, rather than pasting all of the output in a
> comment. Thanks.
>
> ** Description changed:
>
> - zhuoxiu@劝儒:~/.cache/ubuntuone/log$ cat syncdaemon.log
> - 2012-09-22 19:21:17,641 - ubuntuone.SyncDaemon.Main - INFO - Starting
> Ubuntu One client version 3.0.2
> - 2012-09-22 19:21:17,641 - ubuntuone.SyncDaemon.Main - INFO - Using
> '/home/zhuoxiu/Ubuntu One' as root dir
> - 2012-09-22 19:21:17,642 - ubuntuone.SyncDaemon.Main - INFO - Using
> '/home/zhuoxiu/.local/share/ubuntuone/syncdaemon' as data dir
> - 2012-09-22 19:21:17,642 - ubuntuone.SyncDaemon.Main - INFO - Using
> '/home/zhuoxiu/.local/share/ubuntuone/shares' as shares root dir
> - 2012-09-22 19:21:17,642 - ubuntuone.SyncDaemon.tritcask - INFO -
> Initializing Tritcask on:
> /home/zhuoxiu/.local/share/ubuntuone/syncdaemon/tritcask
> - 2012-09-22 19:21:17,642 - ubuntuone.SyncDaemon.tritcask - INFO - found 1
> data files, 0 dead and 0 broken files
> - 2012-09-22 19:21:17,643 - ubuntuone.SyncDaemon.tritcask - INFO - keydir
> ready! (keys: 0)
> - 2012-09-22 19:21:17,742 - ubuntuone.SyncDaemon.fsm - INFO - loading
> metadata from old version None
> - 2012-09-22 19:21:17,769 - ubuntuone.SyncDaemon.fsm - INFO - initialized:
> idx_path: 0, idx_node_id: 0, shares: 0
> - 2012-09-22 19:21:17,813 -
> ubuntuone.SyncDaemon.filesystem_notifications.GeneralProcessor - INFO -
> Ignoring files: ['\\A#.*\\Z', '\\A.*~\\Z', '\\A.*\\.py[oc]\\Z',
> '\\A.*\\.sw[nopx]\\Z', '\\A.*\\.swpx\\Z', '\\A\\..*\\.tmp\\Z',
> '\\A\\.~lock\\..*#\\Z', '\\A\\.goutputstream-.*\\Z']
> - 2012-09-22 19:21:17,835 - ubuntuone.SyncDaemon.TunnelRunner - INFO -
> Proxy support not installed.
> - 2012-09-22 19:21:17,841 - ubuntuone.SyncDaemon.HQ - INFO - HashQueue:
> _hasher started
> - 2012-09-22 19:21:18,570 - ubuntuone.SyncDaemon.DBus - INFO -
> DBusInterface initialized.
> - 2012-09-22 19:21:18,570 - ubuntuone.SyncDaemon.InteractionInterfaces -
> INFO - connect: args
> (<ubuntuone.syncdaemon.interaction_interfaces.SyncdaemonService object at
> 0x986c7ac>,), kwargs {'autoconnecting': True}.
> - 2012-09-22 19:21:18,570 - ubuntuone.SyncDaemon.InteractionInterfaces -
> INFO - connect: result <generator object connect at 0x986f3c4>.
> - 2012-09-22 19:21:18,749 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK
> (state: <State: 'INIT'  (queues IDLE  connection 'Not User Not Network')>;
> queue: 0; offloaded: 0; hash: 0) ----
> - 2012-09-22 19:21:18,750 - ubuntuone.SyncDaemon.Main - NOTE - Local
> rescan starting...
> - 2012-09-22 19:21:18,750 - ubuntuone.SyncDaemon.local_rescan - INFO -
> start scan all volumes
> - 2012-09-22 19:21:18,842 - ubuntuone.SyncDaemon.local_rescan - INFO -
> processing trash
> - 2012-09-22 19:21:18,842 - ubuntuone.SyncDaemon.local_rescan - INFO -
> processing move limbo
> - 2012-09-22 19:21:18,847 - ubuntuone.SyncDaemon - INFO - not starting
> twisted.manhole
> - 2012-09-22 19:21:18,848 - ubuntuone.SyncDaemon.local_rescan - INFO -
> Ignoring path as it's a symlink: '/home/zhuoxiu/Ubuntu One/Shared With Me'
> - 2012-09-22 19:21:18,849 - ubuntuone.SyncDaemon.Main - NOTE - Local
> rescan finished!
> - 2012-09-22 19:21:18,849 - ubuntuone.SyncDaemon.Main - INFO - hash queue
> empty. We are ready!
>   2012-09-22 19:21:19,069 - ubuntuone.SyncDaemon.InteractionInterfaces -
> ERROR - failure while getting the token
>   Traceback (most recent call last):
> -   File
> "/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
> line 1251, in connect
> -     autoconnecting=autoconnecting)
> +   File
> "/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
> line 1251, in connect
> +     autoconnecting=autoconnecting)
>   CredentialsError: dbus.Dictionary({dbus.String(u'errtype'):
> dbus.String(u'KeyError'), dbus.String(u'message'): dbus.String(u'\u529d')},
> signature=dbus.Signature('ss'))
>   2012-09-22 19:21:19,088 - twisted - ERROR - Unhandled error in Deferred:
>   2012-09-22 19:21:19,098 - twisted - ERROR - Unhandled Error
>   Traceback (most recent call last):
> -   File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 391, in errback
> -     self._startRunCallbacks(fail)
> -   File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 458, in _startRunCallbacks
> -     self._runCallbacks()
> -   File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 545, in _runCallbacks
> -     current.result = callback(current.result, *args, **kw)
> -   File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 1095, in gotResult
> -     _inlineCallbacks(r, g, deferred)
> +   File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 391, in errback
> +     self._startRunCallbacks(fail)
> +   File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 458, in _startRunCallbacks
> +     self._runCallbacks()
> +   File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 545, in _runCallbacks
> +     current.result = callback(current.result, *args, **kw)
> +   File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 1095, in gotResult
> +     _inlineCallbacks(r, g, deferred)
>   --- <exception caught here> ---
> -   File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 1037, in _inlineCallbacks
> -     result = result.throwExceptionIntoGenerator(g)
> -   File "/usr/lib/python2.7/dist-packages/twisted/python/failure.py",
> line 382, in throwExceptionIntoGenerator
> -     return g.throw(self.type, self.value, self.tb)
> -   File
> "/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
> line 1254, in connect
> -     raise NoAccessToken(e)
> +   File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 1037, in _inlineCallbacks
> +     result = result.throwExceptionIntoGenerator(g)
> +   File "/usr/lib/python2.7/dist-packages/twisted/python/failure.py",
> line 382, in throwExceptionIntoGenerator
> +     return g.throw(self.type, self.value, self.tb)
> +   File
> "/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
> line 1254, in connect
> +     raise NoAccessToken(e)
>   ubuntuone.syncdaemon.interaction_interfaces.NoAccessToken:
> dbus.Dictionary({dbus.String(u'errtype'): dbus.String(u'KeyError'),
> dbus.String(u'message'): dbus.String(u'\u529d')},
> signature=dbus.Signature('ss'))
>
> ** Tags added: unicode
>
> ** Changed in: ubuntuone-client
>        Status: Incomplete => Triaged
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1054543
>
> Title:
>   can not login in
>
> Status in Ubuntu One Client:
>   Triaged
> Status in Ubuntu One Client stable-4-0 series:
>   Triaged
> Status in Ubuntu One Client trunk series:
>   Triaged
>
> Bug description:
>   2012-09-22 19:21:19,069 - ubuntuone.SyncDaemon.InteractionInterfaces -
> ERROR - failure while getting the token
>   Traceback (most recent call last):
>     File
> "/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
> line 1251, in connect
>       autoconnecting=autoconnecting)
>   CredentialsError: dbus.Dictionary({dbus.String(u'errtype'):
> dbus.String(u'KeyError'), dbus.String(u'message'): dbus.String(u'\u529d')},
> signature=dbus.Signature('ss'))
>   2012-09-22 19:21:19,088 - twisted - ERROR - Unhandled error in Deferred:
>   2012-09-22 19:21:19,098 - twisted - ERROR - Unhandled Error
>   Traceback (most recent call last):
>     File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 391, in errback
>       self._startRunCallbacks(fail)
>     File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 458, in _startRunCallbacks
>       self._runCallbacks()
>     File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 545, in _runCallbacks
>       current.result = callback(current.result, *args, **kw)
>     File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 1095, in gotResult
>       _inlineCallbacks(r, g, deferred)
>   --- <exception caught here> ---
>     File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py",
> line 1037, in _inlineCallbacks
>       result = result.throwExceptionIntoGenerator(g)
>     File "/usr/lib/python2.7/dist-packages/twisted/python/failure.py",
> line 382, in throwExceptionIntoGenerator
>       return g.throw(self.type, self.value, self.tb)
>     File
> "/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py",
> line 1254, in connect
>       raise NoAccessToken(e)
>   ubuntuone.syncdaemon.interaction_interfaces.NoAccessToken:
> dbus.Dictionary({dbus.String(u'errtype'): dbus.String(u'KeyError'),
> dbus.String(u'message'): dbus.String(u'\u529d')},
> signature=dbus.Signature('ss'))
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntuone-client/+bug/1054543/+subscriptions
>

dobey (dobey) on 2012-09-26

description:	updated
no longer affects:	ubuntuone-client/stable-4-0
no longer affects:	ubuntuone-client/trunk
affects:	ubuntuone-client → ubuntu-sso-client
Changed in ubuntu-sso-client (Ubuntu Quantal):
status:	New → Triaged

Matt Fischer (mfisch) on 2012-10-01

summary:

- can not login in
+ cannot login

Revision history for this message

Rolf Leggewie (r0lf) wrote on 2014-12-05:

#5

quantal has seen the end of its life and is no longer receiving any updates. Marking the quantal task for this ticket as "Won't Fix".

Changed in ubuntu-sso-client (Ubuntu Quantal):
status:	Triaged → Won't Fix

	Status	Importance	Assigned to
Ubuntu Single Sign On Client	Status tracked in Trunk
Stable-4-0	Triaged	Undecided	Ubuntu One Client Engineering team
Trunk	Triaged	Undecided	Ubuntu One Client Engineering team
ubuntu-sso-client (Ubuntu)	Triaged	Undecided	Unassigned
Quantal	Won't Fix	Undecided	Unassigned

Ubuntu
ubuntu-sso-client package

cannot login

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Ubuntuubuntu-sso-client package

cannot login

Bug Description

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Ubuntu
ubuntu-sso-client package