Upgrading from Lucid to Precise trashes my system

Bug #1165719 reported by ullix
This bug affects 2 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)

Bug Description

Attempting to upgrade my system from Lucid to Precise using the update-manager resulted in dozens of dependency errors - details below - , and eventually a dead system. The installer reported "processing was halted because there were too many errors", yet continued pretending to be cleaning up and asked to reboot. After reboot only a black screen resulted. The 'upgraded' computer could not be accessed by ssh, and was not even seen on the network. Rebooting into grub showed only the old Lucid kernels, and even selecting the repair entries only resulted in a black screen, still nothing on the network.

Here the error messages in sequence as reported. dplu is message 'dependency problem - leaving unconfigured', other messages are spelled out:

libsmb -- dplu
compiz-core -- dplu
libcompizconfig0 -- dplu
libxt6 -- dplu
libaudio2 -- dplu
libqtgui4 -- dplu
libphonon4 -- dplu
libqt4-opengl -- dplu
phonon-backend-gstreamer -- dplu
libqt4-declarative -- dplu
adduser -- dplu
fuse -- dplu
/var/cache/apt/archives/ntfs-3g_1%3a2012.1.15AR.1-ubuntu1.2_i386.deb -- 'pre-dependency problem - not installing ntts-3g'
e2fsprogs -- dplu
/var/cache/apt/archives/hostname_3.06ubuntu1_i386.deb -- 'pre-dependency problem - not installing hostname'
'package hostname is already installed and configured'
/var/cache/apt/archives/resolvconf_1.63ubuntu16_all.deb -- 'pre-dependency problem - not installing resolvconf'
netbase -- dplu
dbus -- dplu
libgnomevfs2-0 -- dplu
libgnomeui-0 -- dplu
libwebkitgtk-1.0-0 -- dplu
libio-socket-ssl-perl -- dplu
liblwp-protocoll-https-perl -- dplu
libwww-perl -- dplu
libfinance -- dplu
gnucash -- dplu
dbus-x11 -- dplu
'processing was halted because there were too many errors'
'requiring restart'

I had saved a partition image of lucid, so I am fully recovered and back to where I started. If there are any improvements on the upgrader I can try again. But this is surely the worst upgrade I've ever done.

Revision history for this message
ullix (ullix) wrote :

I guess the impact is wider than just on the update-manager, but it is just hard to find something meaningful to enter in this package selector

affects: file (Ubuntu) → update-manager (Ubuntu)
Revision history for this message
Brian Murray (brian-murray) wrote :

I am sorry that you had a bad experience upgrading to 12.04. Do you happen to have any log files saved from the failed upgrade? They will be located in '/var/log/dist-upgrade/'. Thanks in advance.

Changed in update-manager (Ubuntu):
importance: Undecided → High
status: New → Incomplete
Revision history for this message
ullix (ullix) wrote :

No. Beyond what I had written down manually, which is posted above, nothing exists. As I said, I could not even boot the system into any state.

The many dependency problems don't give any clues?

Revision history for this message
ullix (ullix) wrote :

I am surprised about the missing interest in dealing with this bug. We have the support end for a major LTS release, Lucid, coming up, and one would assume that people, who still hang on this release, will upgrade to the next LTS version, Precise.

I don't expect to be the only one with a major problem, yet nobody seems to be interested in dealing with it. Am I all by myself to figure out how to make the change?

I am removing the status of 'incomplete' because there is nothing to recover from a trashed system.

Changed in update-manager (Ubuntu):
status: Incomplete → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-manager (Ubuntu):
status: New → Confirmed
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