Ubuntu
update-manager package

update-manager crashed with dbus.exceptions.DBusException in call_blocking(): org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1

Bug #2088255 reported by corrado venturini
30
This bug affects 5 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

Changed option for updates.

ProblemType: Crash
DistroRelease: Ubuntu 25.04
Package: update-manager 1:24.10.6
ProcVersionSignature: Ubuntu 6.11.0-9.9-generic 6.11.0
Uname: Linux 6.11.0-9-generic x86_64
ApportVersion: 2.30.0-0ubuntu5
Aptdaemon:

Architecture: amd64
CasperMD5CheckResult: pass
CrashCounter: 1
CurrentDesktop: ubuntu:GNOME
Date: Fri Nov 15 08:33:24 2024
ExecutablePath: /usr/bin/update-manager
GsettingsChanges:
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'launch-count' b'3'
 b'com.ubuntu.update-manager' b'launch-time' b'int64 1731656001'
InstallationDate: Installed on 2024-11-06 (9 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241009.4)
InterpreterPath: /usr/bin/python3.12
PackageArchitecture: all
ProcCmdline: /usr/bin/python3 /usr/bin/update-manager
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
Python3Details: /usr/bin/python3.12, Python 3.12.7, python3-minimal, 3.12.6-0ubuntu1
PythonArgs: ['/usr/bin/update-manager']
PythonDetails: N/A
SourcePackage: update-manager
Title: update-manager crashed with dbus.exceptions.DBusException in call_blocking(): org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1
UpgradeStatus: Upgraded to plucky on 2024-11-08 (7 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sudo users

Revision history for this message
corrado venturini (corradoventu) wrote :
information type: Private → Public
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-manager (Ubuntu):
status: New → Confirmed
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1063589, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
Changed in update-manager (Ubuntu):
importance: Undecided → Medium
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