Ubuntu
update-manager package

On kubuntu, update-manager hook crashes with ImportError: No module named gconf in hookutils.py attach_gconf

Bug #880704 reported by Jean-Baptiste Lallement
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Invalid
Undecided
Brian Murray
Oneiric
Fix Released
Medium
Brian Murray

Bug Description

On Kubuntu, update-manager's hook crashes with the trace:
$ ubuntu-bug update-manager-core
ERROR: hook /usr/share/apport/package-hooks//source_update-manager.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/apport/report.py", line 663, in add_hooks_info
    symb['add_info'](self, ui)
  File "/usr/share/apport/package-hooks//source_update-manager.py", line 12, in add_info
    attach_gconf(report, 'update-manager')
  File "/usr/lib/python2.7/dist-packages/apport/hookutils.py", line 515, in attach_gconf
    import gconf
ImportError: No module named gconf

TEST CASE:
1. Install Kubuntu and login
2.a In a terminal run the command:
  $ ubuntu-bug update-manager-core
OR
2.b Run the following command in a terminal against an update-manager bug:
  $ apport-collect <bug id>

Expected Result:
The bug reporting process starts.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: update-manager 1:0.154
ProcVersionSignature: Ubuntu 3.1.0-1.1-generic 3.1.0-rc10
Uname: Linux 3.1.0-1-generic i686
ApportVersion: 1.24-0ubuntu1
Architecture: i386
Date: Mon Oct 24 09:59:41 2011
EcryptfsInUse: Yes
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: update-manager
UpgradeStatus: Upgraded to precise on 2011-07-12 (103 days ago)

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-manager (Ubuntu):
status: New → Confirmed
Jean-Baptiste Lallement (jibel)
summary: - On kubuntu, update-manager crashes with ImportError: No module named
- gconf in hookutils.py attach_gconf
+ On kubuntu, update-manager hook crashes with ImportError: No module
+ named gconf in hookutils.py attach_gconf
Brian Murray (brian-murray)
tags: added: apport-hook
Changed in update-manager (Ubuntu):
assignee: nobody → Brian Murray (brian-murray)
Revision history for this message
Brian Murray (brian-murray) wrote :

This fix isn't necessary in Precise as the attach_gconf function in apport just returns pass. Additionally the update-manager apport-hook in precise should switch to attach_gsettings_package.

Changed in update-manager (Ubuntu Oneiric):
status: New → In Progress
assignee: nobody → Brian Murray (brian-murray)
importance: Undecided → Medium
Changed in update-manager (Ubuntu):
status: Confirmed → Invalid
Revision history for this message
Martin Pitt (pitti) wrote : Please test proposed package

Hello Jean-Baptiste, or anyone else affected,

Accepted update-manager into oneiric-proposed, the package will build now and be available in a few hours. Please test and give feedback here. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance!

Changed in update-manager (Ubuntu Oneiric):
status: In Progress → Fix Committed
tags: added: verification-needed
Revision history for this message
Steve Langasek (vorlon) wrote :

Hello Jean-Baptiste, or anyone else affected,

Accepted into oneiric-proposed. The package will build now and be available in a few hours. Please test and give feedback here. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance!

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package update-manager - 1:0.152.25.9

---------------
update-manager (1:0.152.25.9) oneiric-proposed; urgency=low

  * In the apport package hook continue if unable to import gconf data
    (LP: #880704)
  * In the apport package hook do not gzip the apt-clone attachment two times
    (LP: #973747)
  * check-new-release-gtk:
    - ensure to write a integer when calculating the next time that
      the release available window will be presented (LP: #873424)
    - hide redundant release-notes button (LP: #873432)
  * check-new-release-gtk:
    - write the time to check the new release to the update-notifier schema
      not the update-manager one (LP: #873424)
 -- Brian Murray <email address hidden> Wed, 04 Apr 2012 13:04:28 -0700

Changed in update-manager (Ubuntu Oneiric):
status: Fix Committed → Fix Released
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